Trotec Speedy 100 flexx [54/60] Additional information

BA_8023_2.2_EN (10/2016)

Page 54 of 60

7 Additional Information

7.1 Tips for Troubleshooting

The machine does not react after activating the "ON" key.

 Check the mains connection.

 Check the main fuses. They are located next to the mains connection socket.

Replace defect fuses with fuses of the same type and value.

No referencing is performed after switching on the machine. No acoustic

signal can be heard.

 Check if the top lid and other interlock-secured covers (front lid, maintenance

panel) are tightly closed.

The following error message is displayed when trying to establish a

connection between JobControl and the machine: “Could not build up

connection to the laser."

 Check the cable connection between computer and machine.

 Make sure that you are actually using the correct serial interface COM 1 to

COM 10 of your computer and that it is functional.

 Check the interface selection in "Options" in the "Settings" menu of

JobControl.

After starting a job the exhaust system is not switched on.

 Check whether the exhaust system is connected with the mains socket.

 Check the cable connection between the machine and the exhaust system.

A job, which was created with the graphics software, does not appear in the

JobControl waiting list.

 Check whether the sorting function "Kind" and "Resolution" are activated in

the waiting list.

 Make sure that the directory "Spool" has been created in the directory of

JobControl ("TROTEC") and that the correct path to this directory has been

set under "Options" in the "Settings" menu.

A job transferred to JobControl does not contain any graphics,

 Use the "Fit to page" option in the printer menu of your graphics software.