Trotec SP3000 Инструкция по эксплуатации онлайн [85/87] 338817

SP3000

Appendix

BA 8034_2.4_EN (12/2016) 85 / 87

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14.3 Response form

In case of any trouble with the machine, please provide the following information and additionally

create a service file (the procedure for creation of a service file is described on the following pages).

Date

Machine Details

Contact Details

Serial Number

First Name

JobControl

Version

Last Name

Driver Version

Country

Layout Software

Phone

Firmware Version

Problem Description

Does an error message show up on the PC; if so, which?

What happened before the error occurred? (Thunder & Lightning, Windows-Update, …)

What attempts were made to solve the problem?

Please send the information to your sales representative, your local support or to

techsupport@troteclaser.com.