D-Link DIR-651 [4/12] Question 1 how do i reset the router to the factory default settings

TROUBLESHOOTING

Question 1. How do I reset the router to the factory default

settings?

You can restore the factory default settings via the hardware RESET button located on the back

panel of the router.

1. Use a small paperclip to activate the button; insert it into the hole (with the device turned

on), push, and hold for 7 seconds.

2. Release the button and wait until the router is rebooted (about 30 seconds).

This procedure wipes out all settings that you have configured for your router. You can access

the web-based interface of the router and configure all needed settings using the default IP

address, username, and password (see the Connection and Configuration chapter of the present

document).

Question 2. What can I do if my router is not working

correctly?

Below are some steps applicable to the most common issues.

1. Check the LEDs on the front panel of the router. The following LEDs should be solid or

blinking green: Power, Internet, LAN (corresponding to the LAN ports of the router to

which devices from the router's local area network are connected), and WLAN (if the

wireless network is on and in use).

2. Make sure that all cables are connected properly.

3. Power off the router for 20 seconds, then power it on again.

Question 3. Why am I unable to connect to the Internet?

Contact your ISP to make sure that the relevant service is available and that you use correct

connection settings.