D-Link DWL-120+ [33/38] Troubleshooting

Troubleshooting

2. What variables may cause my wireless products to lose reception?

D-Link products let you access your network from virtually anywhere you want.

However, the positioning of the products within your environment will affect the

wireless range. Please refer to Installation Considerations in the Wireless

Basics section of this manual for further information about the most advanta-

geous placement of your D-Link wireless products.

3. Why does my wireless connection keep dropping?

4. Why can’t I get a wireless connection?

If you have enabled Encryption on the DWL-120+, you must also enable en-

cryption on all wireless devices in the network in order to establish a wireless

connection.

Antenna Orientation- Try different antenna orientations for the D-Link

DWL-120+. Try to keep the antenna at least 6 inches away from the

wall or other objects.

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If you are using 2.4GHz cordless phones, X-10 equipment or other home

security systems, ceiling fans, and lights, your wireless connection will

degrade dramatically or drop altogether. Try changing the Channel on

your Router, Access Point and Wireless adapter to a different Channel

to avoid interference.

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Keep your product away (at least 3-6 feet) from electrical devices that

generate RF noise, like microwaves, Monitors, electric motors, etc.

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The Encryption settings are: 64, 128 or 256-bit. Make sure that the en-

cryption bit level is the same on the Router and the DWL-120+.

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Make sure that the SSID on the Router (if you have one in your network)

and the DWL-120+ are exactly the same. If they are not, wireless con-

nection will not be established. The default SSID is default.

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