Linksys WPC54GS [35/54] Common problems and solutions

Appendix A: Troubleshooting

Common Problems and Solutions

Wireless-G Notebook Adapter with SpeedBooster

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This

appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G

Notebook Adapter. Read the description below to solve your problems. If you can't find an answer here, check the

Linksys website at www.linksys.com.

Common Problems and Solutions

1. My computer does not recognize the Wireless-G Notebook Adapter.

Make sure that the Wireless-G Notebook Adapter is properly inserted into the PC Card slot.

2. The Wireless-G Notebook Adapter does not work properly.

Reinsert the Wireless-G Notebook Adapter into the notebook or desktop’s USB port.

For Windows 98SE or Me, right-click on My Computer, and select Properties. Select the Device Manager

tab, and click on the Network Adapter. You will find the Wireless-G Notebook Adapter if it is installed

successfully. If you see a yellow exclamation mark, the resources may be conflicting and you must follow the

steps below:

• Uninstall the driver software from your PC.

• Restart your PC and repeat the hardware and software installation as specified in this User Guide.

3. I cannot communicate with the other computers linked via Ethernet in the Infrastructure

configuration.

Make sure that the notebook or desktop is powered on.

Make sure that the Wireless-G Notebook Adapter is configured with the same SSID and WEP settings as the

other computers in the Infrastructure configuration.