Beko WKB 61021 PTMA [66/72] Troubleshooting

7 Troubleshooting

Water in the machine.

• Some water might have remained in the product due to the quality control

processes in the production. >>> This is not a failure; water is not harmful to the

machine.

There is water leaking from the bottom of the washing machine.

• Likely problems with hoses or the pump filter. >>> Be sure the seals of the water

inlet hoses are securely fitted. Attach the hose to the tap tightly.

• Pump filter might not be closed fully. >>> Make sure that the pump filter is

completely closed.

Machine does not fill with water.

• Tap is turned off. >>> Open the inlet water taps fully.

• Water inlet hose is bent. >>> Flatten the water inlet hose.

• Water inlet filter is clogged. >>> Clean the water inlet filter.

• The loading door is ajar. >>> Close the Loading Door.

Machine does not drain water.

• Water drain hose might be clogged or twisted. >>> Clean or flatten the hose.

• Pump filter is clogged. >>> Clean the pump filter.

Machine vibrates or makes noise.

• Machine might be standing unbalanced. >>> Adjust the feet to level the machine.

• A hard substance might have entered into the pump filter. >>> Clean the pump

filter.

• Transportation safety bolts are not removed. >>> Remove the transportation

safety bolts.

• Laundry quantity in the machine might be too little. >>> Add more laundry to the

machine.

• Machine might be overloaded with laundry. >>> Take out some of the laundry

from the machine or distribute the load by hand to balance it homogenously in the

machine.

• Machine might be leaning on a rigid item. >>> Make sure that the machine is not

leaning on anything.

Machine stopped shortly after the programme started.

• Machine might have stopped temporarily due to low voltage. >>> It will resume

running when the voltage restores to the normal level.

Machine directly discharges the water it takes in.

• Draining hose might not be at adequate height. >>> Connect the water draining

hose as described in the operation manual.

No water can be seen in the machine during washing.

The water level is not visible from outside of the washing machine. This is not a

failure.

Loading door cannot be opened.