![Zte V970M Grand-X [136/158] Troubleshooting](/img/pdf.png)
Zte V970M Grand-X [136/158] Troubleshooting
![Zte V970M Grand-X [136/158] Troubleshooting](/views2/1058757/page136/bg88.png)
136
Troubleshooting
If you encounter problems while using the phone, or if it
performs abnormally, you can refer to the chart below. If your
particular problem cannot be resolved using the information in
the chart, contact the dealer where you purchased the phone.
Problem
Possible causes
Possible solution
Poor
reception
The network signal is
too weak at your current
location, for example,
in a basement or near
a tall building, because
wireless transmissions
cannot effectively
reach it.
Move to a location
where the network
signal can be properly
received.
The network is busy at
the current time (for
example, during peak
times, there may be
too much network
traffic to handle
additional calls).
Avoid using the phone
at such times, or try
again after waiting a
short time.
You are too far away
You can request a
Содержание
- All rights reserved 2
- Copyright 2012 zte corporation 2
- Legal information 2
- Contents 3
- Getting started 11
- Your phone at a glance 11
- Back key 13
- Home key 13
- Key function 13
- Knowing the keys 13
- Menu key 13
- Power key 13
- Search key 13
- Volume keys 13
- Installing the microsd card sim card and battery 14
- Charging the battery 16
- Powering on off 17
- Setting up for the first time 17
- Locking unlocking the screen and keys 18
- Using the touch screen 19
- Getting to know the home screen 20
- Changing ringtone and notification sound 22
- Changing the system language 22
- Personalizing 22
- Setting the date and time 22
- Adjusting volumes 23
- Set ringtone for that card 23
- Tip you can adjust the media volume when a media application is in use by pressing the volume keys if no media application is active press the volume keys to adjust ringtone volume or the earpiece volume during a call 23
- Applying new wallpapers 24
- Changing screen brightness 24
- You can set the wallpaper for the home screen 24
- Protecting your phone with screen locks 25
- Protecting your phone with encryption 26
- Knowing the basics 28
- Monitoring the phone status 28
- Managing notifications 29
- Notification icons 29
- The status bar at the top of the home screen provides notification alerts on the left you can view the following notification icons 29
- Open close the notification panel 30
- Respond to or remove a notification 30
- Add shortcuts and widgets 31
- Adjust widget size 31
- Managing shortcuts and widgets 31
- Move shortcuts or widgets 31
- Note not all widgets can be resized 31
- Remove shortcuts or widgets 31
- Change input methods 32
- Entering text 32
- Rearranging the favorites tray 32
- The home screen includes a customizable favorites tray visible from all extended home screens you can drag apps shortcuts folders and other priority items in or out of the favorites tray for instant access from any home screen 32
- To add items to the favorites tray 32
- To remove items from the favorites tray 32
- Touch and hold an item in the favorites tray and drag it out of the tray 32
- Android keyboard 33
- Touchpal keyboard 34
- Editing text 38
- Touch input settings 38
- Open an app 39
- Opening and switching apps 39
- Switch between recently opened apps 39
- Connecting to mobile networks 40
- Connecting to networks and devices 40
- Control mobile data use 40
- Select network operator 40
- Set access point names 41
- Use 2g network only to save power 41
- Connecting to wi fi 42
- Get notified of open networks 42
- Turn wi fi on and connect to a wi fi network 42
- Add a wi fi network 43
- Forget a wi fi network 43
- Connecting to bluetooth devices 44
- Making your phone visible 44
- Turning bluetooth on off 44
- Change the device name 45
- Pair with a bluetooth device 45
- Connect your phone to a computer via usb 46
- Connecting to your computer via usb 46
- Unpair from a bluetooth device 46
- Disconnect your phone from the computer 47
- Erase microsd card 47
- Remove the microsd card from your phone 47
- Share your mobile data connection via usb 48
- Sharing your mobile data connection 48
- Share your mobile data connection as a wi fi hotspot 49
- Share your mobile data connection via bluetooth 49
- Rename or secure your wi fi hotspot 50
- Add a vpn 51
- Connect to a vpn 51
- Connecting to virtual private networks 51
- Delete a vpn 52
- Modify a vpn 52
- End a call 53
- Phone calls 53
- Place a call by dialing 53
- Placing and ending calls 53
- Answer a call 54
- Answering or rejecting calls 54
- Reject a call 54
- Working with the call log 54
- Add a call log number as a contact 55
- Place a call from the call log 55
- Take other actions on a call log entry 55
- Call a contact 56
- Call a favorite contact 56
- Calling your contacts 56
- Delete the call log 56
- Checking voicemail 57
- Using options during a call 57
- Managing multi party calls 58
- Set up a conference call 58
- Switch between current calls 58
- Adjusting your call settings 59
- Use fixed dialing numbers 59
- Edit quick response to rejected callers 60
- Set ip dial number 60
- Set speed dials 60
- Set voicemail 60
- Bar certain calls 61
- Forward incoming calls 61
- Internet call settings 62
- Other options 62
- Adding a new contact 64
- Opening your contact list 64
- People 64
- Import contacts from the sim card 65
- Importing exporting and sharing contacts 65
- Setting up your own profile 65
- Export contacts to the microsd card 66
- Export contacts to the sim card 66
- Import contacts from the microsd card 66
- Add a contact to favorites 67
- Remove a contact from favorites 67
- Share contacts 67
- Working with favorite contacts 67
- Add a new group 68
- Add members to a group 68
- View your contact groups 68
- Working with groups 68
- Delete a group 69
- Edit a group 69
- Searching for a contact 69
- Delete a contact 70
- Edit contact details 70
- Editing contacts 70
- Set a ringtone for a contact 70
- Accounts 71
- Add an account 71
- Adding or removing accounts 71
- Remove an account 71
- Configure auto sync setting 72
- Configuring account sync 72
- Sync manually 72
- Change an account s sync settings 73
- Set up the first email account 74
- Checking your emails 75
- Rely to or forward an email 75
- Responding to an email 75
- Delete an email 76
- Mark an email as unread 76
- Writing and sending an email 76
- Add an email account 77
- Adding and editing email accounts 77
- Adding signature to your emails 77
- Edit an email account 78
- Remove an email account 78
- Changing general email settings 79
- Gmailtm 80
- Opening your gmail inbox 80
- Switching accounts 80
- Adding signature to your gmail messages 81
- Writing and sending a message 81
- Replying to or forwarding a message 82
- Searching for messages 82
- Working with labels 83
- Changing gmail settings 84
- Messages 85
- Opening the messages screen 85
- Sending a text message 85
- Sending a multimedia message 86
- Forwarding a message 87
- Replying to a message 87
- Viewing details about a message 87
- Changing message settings 88
- Deleting messages or threads 88
- Calendar 89
- Change calendar views 89
- Change calendars 89
- Viewing your calendars and events 89
- Creating an event 91
- Editing or deleting an event 91
- View event details 91
- Changing calendar settings 92
- Adding a friend 93
- Google talk 93
- Signing into see your friends 93
- Changing your online status 94
- Chatting with friends 94
- Switch between active chats 94
- Changing google talk settings 95
- End the chat 95
- Use group chat 95
- Getting updates 96
- Google 96
- Organizing your contacts 96
- Chatting with contacts 97
- Checking photos 97
- Checking and managing your profile 98
- Browser 99
- Open a web page or search the web 99
- Opening the browser 99
- Set the homepage 100
- Working with an opened page 100
- Downloading files 102
- Using multiple browser windows 102
- Bookmark a web page 103
- Edit a bookmark 103
- Using bookmarks 103
- Changing browser settings 104
- Delete a bookmark 104
- Activating location services 105
- Getting your location 105
- Maps navigation places and latitude 105
- Getting directions to your destination 106
- Searching for a location 106
- Searching for local places 107
- Sharing location 108
- Google search voice search and voice actions 109
- Searching by speaking 109
- Searching with text 109
- Changing search and voice search settings 110
- Using voice actions 110
- Camera 111
- Capturing a photo 111
- Customize camera settings 112
- Recording a video 113
- Customizing camcorder settings 114
- Gallery 115
- Opening gallery 115
- Working with albums 115
- Working with pictures 116
- Retouch your pictures 117
- Play videos 118
- Share videos 118
- Share your pictures 118
- Working with videos 118
- Opening the video library 119
- Playing and control videos 119
- Video player 119
- Managing video files 120
- Sound recorder 121
- More apps 122
- Setting a new alarm 122
- Using bed clock 122
- Backup and restore 123
- Calculator 123
- File manager 123
- Global time 124
- News and weather 124
- Note pad 124
- Stopwatch 125
- Task manager 125
- X office 125
- Youtube 125
- Browsing and searching for apps 126
- Downloading and installing apps 126
- Play store 126
- Managing your downloads 127
- Bluetooth 128
- Data usage 128
- Settings 128
- Airplane mode 129
- Mobile networks 129
- Tethering and portable hotspot 129
- Display 130
- Rotate the screen display as you rotate the phone 130
- Accounts and sync 131
- Battery 131
- Storage 131
- Location services 132
- Security 132
- Language and input 133
- Backup and reset 134
- About phone 135
- Accessibility 135
- Date and time 135
- Developer options 135
- Troubleshooting 136
- For your safety 142
- General safety 142
- Radio frequency rf exposure 143
- Specific absorption rate sar 143
- Body worn operation 144
- Limiting exposure to radio frequency rf fields 144
- Distraction 145
- Driving 145
- Operating machinery 145
- Regulatory information 145
- General statement on handling and use 146
- Product handling 146
- Break when you sit down 147
- Demagnetization 147
- Do not carry your phone in your back pocket as it could 147
- Electrostatic discharge esd 147
- Normal use position 147
- Please check local regulations for disposal of electronic 147
- Products 147
- Small children 147
- Air bags 148
- Emergency calls 149
- Repetitive strain injuries 149
- Seizures blackouts 149
- Accessories 150
- Connection to a car 150
- Electrical safety 150
- Faulty and damaged products 150
- Loud noise 150
- Phone heating 150
- General statement on interference 151
- Hearing aids 151
- Pacemakers 151
- Radio frequency interference 151
- Aircraft 152
- Hospitals 152
- Interference in cars 152
- Medical devices 152
- Blasting caps and areas 153
- Explosive environments 153
- Petrol stations and explosive atmospheres 153
- Declaration of rohs compliance 154
- Disposal of your old appliance 155
- Ec declaration of onformity 156
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