Avaya 3641 [28/31] Chapter 7 diagnostic tools

3631 Wireless Telephone Administrator Guide 28

Chapter 7: Diagnostic Tools

The following diagnostic tools are provided with the 3631 telephone:

• Site survey

• Audio parameters display

• Syslog

The 3631 telephone does not contain a MIB and does not support the SNMP protocol.

Site Survey

The 3631 telephone provides a basic site survey utility. The utility provides the

following details for each discovered AP:

• Currently active channel

• SSID

• RSSI

• Supported data rates

• MAC address

A user may start the site survey by selecting Site Survey from the Advanced Settings

menu. The initial display is a list of discovered APs, identifying their SSIDs and active

channels. For additional information on a specific AP, the user scrolls to the desired AP

and presses the ‘Details’ softkey.

The administrator can disable user access to the Site Survey utility via a setting in the

telephone’s Service menu.

Audio Parameters Display

The 3631 telephone can display real-time audio data for the currently active call. The

following data is provided:

• Received Coding

• Packet loss

• Packetization delay

• One-way network delay

• Network jitter delay

A user may initiate the display of audio parameters by pressing the Options softkey

during an active call, then selecting Audio Parameters.

Syslog

The 3631 telephone can send phone error and event messages to an external system.

There are two options for sending messages:

• Automatically over-the-air to a Syslog server

• Manually over a USB cable to a connected PC