Zkteco Plock 2 [6/6] Troubleshooting

Plock 2 User Manual Page | 4

8. Troubleshooting

 Power is on but no power prompt.

1. Low battery or batteries are damaged; please replace them.

2. Poor power cord connection, please tighten or replace the power cord.

3. Host control box is damage; please replace it.

 Remote control short distance or remote-control failure.

1. Low battery; please replace the batteries.

2. Host control box is damaged; please replace it.

 Arm is not in place; no external force but alarm.

1. Loose limit switch; please fine-tune the limit switch and tighten the screw properly.

2. Look for and remove any obstacle at the spindle and/or near the arm.

3. Transmission is damaged; please replace it.

If you cannot solve the problem, please contact the supplier.

9. What’s in the box

Serial NO. Name Quantity

1 Parking lock 1PCS

2 Sensor 1PCS

3 Operation Instruction 1PCS

4 Remote controller 1PCS

5 Key 2PCS

6 Expansion bolts 3PCS