Grundig GFN 13820 [17/38] Troubleshooting

Freezer/User Manual

17 / 20 EN

Freezer/User Manual

7 Troubleshooting

Please review this list before calling the service. It will save your time and money. This list

includes frequent complaints that are not arising from defective workmanship or material usage.

Some of the features described here may not exist in your product.

The refrigerator does not operate.

• The plug is not inserted into the socket correctly. >>> Insert the plug into the socket securely.

• The fuse of the socket which your refrigerator is connected to or the main fuse have blown

out. >>> Check the fuse.

Condensation on the side wall of the fridge compartment (MULTIZONE, COOL CONTROL and FLEXI ZONE).

• Ambient is very cold. >>> Do not install the refrigerator in places where the temperature falls below 10 °C.

• Door has been opened frequently. >>> Do not open and close the door of refrigerator frequently.

• Ambient is very humid. >>> Do not install your refrigerator into highly humid places.

• Food containing liquid is stored in open containers. >>> Store food with liquid content in closed

containers.

• Door of the refrigerator is left ajar. >>> Do not leave the doors of your refrigerator open for a long time.

• Thermostat is set to a very cold level. >>> Set the thermostat to a suitable level.

Compressor is not running

• Protective thermic of the compressor will blow out during sudden power failures or plug-out

plug-ins as the refrigerant pressure in the cooling system of the refrigerator has not been

balanced yet. The refrigerator will start running approximately after 6 minutes. Please call

the Authorised Service Agent if the refrigerator does not start at the end of this period.

• The fridge is in defrost cycle. >>> This is normal for a full-automatically defrosting refrigerator. Defrosting

cycle occurs periodically.

• The refrigerator is not plugged into the socket. >>> Make sure that the plug is fit into the socket.

• Temperature settings are not made correctly. >>> Select the suitable temperature value.

• There is a power outage. >>> Refrigerator returns to normal operation when the power restores.

The operation noise increases when the refrigerator is running.

• The operating performance of the refrigerator may change due to the changes in the

ambient temperature. It is normal and not a fault.