PlayStation 5 Digital Edition [11/56] Customer service helpline contacts

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b. Repair or replacement of the Product will involve reformatting that HDD.

c. You understand and agree that reformatting of the HDD will result in loss of your stored data,

files and software. To avoid loss of any software, data or files which you wish to retain, before

submitting the Product with the HDD for guarantee service you should, where possible,

back these up and remove them from the HDD. Signing out of PlayStation™Network

on your PlayStation

®

console will help protect any information you consider confidential.

7. Products with a Solid State Drive (“SSD”)

8. To avoid damage to or loss or erasure of other removable data storage media, peripherals,

accessories or nonoriginal components, you must remove them before submitting the

Product for Guarantee service.

9. This Guarantee does not cover stored data, files or software. SIEE is not liable to you for any loss

or corruption of your data, files or software in connection with your exercise of this Guarantee.

10. You should back up your HDD regularly to prevent loss or alteration of data, files or software

although some content cannot be backed up and must be reinstalled by the user.

11. You may not claim under this Guarantee when the Product is damaged as a result of:

a. commercial use, accident, negligence, abuse, or misuse (including, without limitation, failure

to use this Product for its normal purpose and/or in accordance with instructions on proper

d. maintenance or repair or attempted maintenance or repair carried out other than

by a SIEE-authorised service facility;

e. use of unauthorised software, virus infection, fire, flood or other natural calamity; or

f. operation or treatment of the Product inconsistent with normal personal or domestic

use or operation outside the Product specifications.

12. You may not claim under this Guarantee where you are in material breach of your system

software licence

(see playstation.com/legal).

13. To the extent permitted by applicable law, this Guarantee will be your sole and exclusive remedy

in relation to defects in this Product and all other guarantees, warranties, terms and conditions,

If this Product needs any repair which is not covered by this Guarantee, please call your local

Customer Service helpline for advice. If your home country is not one of those listed,

please contact your retailer.

Customer Service Helpline Contacts:

AZ

GE

KG

KZ

RU

UA