Philips FC9172 [13/144] English

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This chapter summarises the most common problems you could encounter with the appliance.

If you are unable to solve the problem with the information below, contact the Consumer Care

Centre in your country.

1 Thesuctionpowerisinsufcient.

A The dustbag may be full.

- Empty the reusable dustbag (specic types only) or replace the paper dustbag.

B The lters may be dirty.

- Clean or replace the lters.

C The suction power may be set to a low setting.

- Set the suction power to a higher setting.

D The nozzle, tube or hose may be blocked up.

- To remove the obstruction, disconnect the blocked-up item and connect it (as far as possible)

the other way around. Switch on the vacuum cleaner to force the air through the blocked-up

item in opposite direction (Fig. 45).

2 Theinfraredremotecontrol(specictypesonly)doesnotfunction.

A Perhaps the batteries do not make proper contact or have not been inserted in the proper way.

- Remove the lid of the battery compartment and push the batteries back into place. Make sure

that the - and + poles point in the right direction (Fig. 23).

B The batteries may be empty.

- Replace the batteries.

3 WhenIusemyvacuumcleanerIsometimesfeelelectricshocks.

A Your vacuum cleaner builds up static electricity. The lower the air humidity in the rooms, the

more static electricity the appliance builds up.

- To reduce this inconvenience, we advise you to discharge the appliance by frequently holding

the tube against other metal objects in the room (for example legs of a table or chair, a radiator

etc.).

- To reduce this inconvenience, we advise you to raise the air humidity level in the room by

placing water in the room. For example, you can hang containers lled with water from your

radiators or place bowls lled with water on or near your radiators.

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