Avision MiWand 2 Pro [44/47] Frequently asked questions and answers

6.2 Frequently asked questions and answers

Q： Why does not my scanner turn on?

A：

1. The scanner may not be engaged with the feeder dock

correctly.

2. The batteries may not enough power or may not be inserted

correctly.

Q： The image can not be saved into the memory card while

scanning?

A：

Make sure you have a microSD

card inserted correctly, and that

it has adequate space

Q： Why doesn’t my computer recognize my scanner when it’s

connected via USB cable?

A： Make sure the cable connection is correct and secure. Restart the

computer if necessary.

Q： Why do all the images I scan have the same date when

saved on the memory card?

A： The device does not have an internal “clock” to keep real time, so

the date & time attributes are always a fixed date & time assigned

during production, not current date & time.

Q： Why are my scanned images distorted?

A： You may be scanning too fast; scan again at a lower speed.

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