Dell Alienware Aurora R12 R12-4854 — как предотвратить повреждение ESD при работе с электроникой [7/108]
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5. Remove any media card and optical disc from your computer, if applicable.
6. After the computer is unplugged, press and hold the power button for 5 seconds to ground the system board.
Electrostatic discharge—ESD protection
ESD is a major concern when you handle electronic components, especially sensitive components such as expansion cards, processors,
memory DIMMs, and system boards. Very slight charges can damage circuits in ways that may not be obvious, such as intermittent
problems or a shortened product life span. As the industry pushes for lower power requirements and increased density, ESD
protection is an increasing concern.
Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in
previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.
Two recognized types of ESD damage are catastrophic and intermittent failures.
● Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes an
immediate and complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has received a
static shock and immediately generates a "No POST/No Video" symptom with a beep code emitted for missing or nonfunctional
memory.
● Intermittent – Intermittent failures represent approximately 80 percent of ESD-related failures. The high rate of intermittent
failures means that most of the time when damage occurs, it is not immediately recognizable. The DIMM receives a static shock,
but the tracing is merely weakened and does not immediately produce outward symptoms related to the damage. The weakened
trace may take weeks or months to melt, and in the meantime may cause degradation of memory integrity, intermittent memory
errors, etc.
The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded") failure.
Perform the following steps to prevent ESD damage:
● Use a wired ESD wrist strap that is properly grounded. The use of wireless anti-static straps is no longer allowed; they do not
provide adequate protection. Touching the chassis before handling parts does not ensure adequate ESD protection on parts with
increased sensitivity to ESD damage.
● Handle all static-sensitive components in a static-safe area. If possible, use anti-static floor pads and workbench pads.
● When unpacking a static-sensitive component from its shipping carton, do not remove the component from the anti-static
packing material until you are ready to install the component. Before unwrapping the anti-static packaging, ensure that you
discharge static electricity from your body.
● Before transporting a static-sensitive component, place it in an anti-static container or packaging.
ESD field service kit
The unmonitored Field Service kit is the most commonly used service kit. Each Field Service kit includes three main components:
anti-static mat, wrist strap, and bonding wire.
Components of an ESD field service kit
The components of an ESD field service kit are:
● Anti-Static Mat – The anti-static mat is dissipative and parts can be placed on it during service procedures. When using an
anti-static mat, your wrist strap should be snug and the bonding wire should be connected to the mat and to any bare metal on
the system being worked on. Once deployed properly, service parts can be removed from the ESD bag and placed directly on
the mat. ESD-sensitive items are safe in your hand, on the ESD mat, in the system, or inside a bag.
● Wrist Strap and Bonding Wire – The wrist strap and bonding wire can be either directly connected between your wrist and
bare metal on the hardware if the ESD mat is not required, or connected to the anti-static mat to protect hardware that is
temporarily placed on the mat. The physical connection of the wrist strap and bonding wire between your skin, the ESD mat,
and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless
wrist straps. Always be aware that the internal wires of a wrist strap are prone to damage from normal wear and tear, and must be
checked regularly with a wrist strap tester in order to avoid accidental ESD hardware damage. It is recommended to test the wrist
strap and bonding wire at least once per week.
● ESD Wrist Strap Tester – The wires inside of an ESD strap are prone to damage over time. When using an unmonitored kit, it is a
best practice to regularly test the strap prior to each service call, and at a minimum, test once per week. A wrist strap tester is the
best method for doing this test. If you do not have your own wrist strap tester, check with your regional office to find out if they
have one. To perform the test, plug the wrist-strap's bonding-wire into the tester while it is strapped to your wrist and push the
button to test. A green LED is lit if the test is successful; a red LED is lit and an alarm sounds if the test fails.
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Содержание
- Alienware aurora r12 service manual p.1
- Notes cautions and warnings p.2
- Chapter 2 removing and installing components p.3
- Chapter 1 working inside your computer p.3
- Contents p.3
- Chapter 5 troubleshooting 05 p.5
- Chapter 3 device drivers 92 p.5
- Chapter 6 getting help and contacting alienware 108 p.5
- Chapter 4 system setup 7 p.5
- Before working inside your computer p.6
- Working inside your computer p.6
- Safety instructions p.6
- Before you begin p.6
- Esd field service kit p.7
- Electrostatic discharge esd protection p.7
- Components of an esd field service kit p.7
- Transporting sensitive components p.8
- Lifting equipment p.8
- Esd protection summary p.8
- After working inside your computer p.8
- Removing and installing components p.9
- Inside view of your computer p.9
- System board components p.10
- Recommended tools p.10
- Table 1 screw list p.11
- Screw list p.11
- Removing the left side cover p.12
- Left side cover p.12
- Installing the left side cover p.12
- Table 1 screw list continued p.12
- Top cover p.13
- Removing the top cover p.13
- Installing the top cover p.14
- Right side cover p.15
- Removing the right side cover p.15
- Installing the right side cover p.16
- Right tron light board p.18
- Removing the right tron light board p.18
- Installing the right tron light board p.19
- Removing the 2 inch hard drive p.21
- Inch hard drive p.21
- Installing the 2 inch hard drive p.22
- Removing the 3 inch hard drive p.24
- Inch hard drive p.24
- Installing the 3 inch hard drive p.25
- Removing the 2 inch hard drive cage p.27
- Installing the 2 inch hard drive cage p.27
- Inch hard drive cage p.27
- Removing the 3 inch hard drive cage p.28
- Inch hard drive cage p.28
- Installing the 3 inch hard drive cage p.29
- W power supply unit p.30
- Removing the 550 w power supply unit p.30
- Installing the 550 w power supply unit p.32
- W power supply unit p.34
- Removing the 1000 w power supply unit p.34
- Installing the 1000 w power supply unit p.36
- Removing the coin cell battery p.37
- Coin cell battery p.37
- Installing the coin cell battery p.39
- Memory modules p.40
- Removing the memory modules p.40
- Installing the memory modules p.42
- Table 2 memory configuration matrix p.43
- Table 2 memory configuration matrix continued p.44
- Single graphics card p.44
- Removing the single graphics card p.44
- Installing the single graphics card p.46
- Solid state drive p.49
- Removing the solid state drive p.49
- Installing the solid state drive p.49
- Removing the front bezel p.50
- Front bezel p.50
- Installing the front bezel p.53
- Removing the top bezel p.58
- Top bezel p.58
- Installing the top bezel p.59
- Removing the bottom cover p.60
- Bottom cover p.60
- Installing the bottom cover p.61
- Processor fan and heat sink assembly p.62
- Removing the processor fan and heat sink assembly p.62
- Installing the processor fan and heat sink assembly p.63
- Removing the processor liquid cooling assembly p.65
- Processor liquid cooling assembly p.65
- Installing the processor liquid cooling assembly p.68
- Removing the processor p.70
- Processor p.70
- Installing the processor p.70
- Wireless card p.71
- Removing the wireless card p.71
- Installing the wireless card p.72
- Table 3 antenna cable color scheme p.73
- Removing the antennas p.74
- Installing the antennas p.74
- Antennas p.74
- Removing the front i o panel p.75
- Front i o panel p.75
- Installing the front i o panel p.76
- Removing the front chassis fan p.77
- Front chassis fan p.77
- Installing the front chassis fan p.78
- Top chassis fan p.79
- Removing the top chassis fan p.79
- Installing the top chassis fan p.81
- Removing the front alienfx led board p.83
- Installing the front alienfx led board p.83
- Front alienfx led boards p.83
- Power button board p.84
- Removing the power button board p.84
- Installing the power button board p.85
- System board p.86
- Removing the system board p.86
- Installing the system board p.88
- Entering the service tag in the bios setup program p.90
- Operating system p.92
- Downloading the graphics driver p.92
- Downloading the audio driver p.92
- Device drivers p.92
- Downloading the usb driver p.93
- Downloading the wifi driver p.94
- Downloading the media card reader driver p.94
- Downloading the network driver p.95
- Downloading the chipset driver p.95
- Boot sequence p.97
- System setup p.97
- Navigation keys p.97
- Keys navigation p.97
- Entering bios setup program p.97
- Table 4 system and setup password p.98
- System and setup password p.98
- Deleting or changing an existing system setup password p.98
- Assigning a system setup password p.98
- Clearing cmos settings p.99
- Updating the bios in windows p.100
- Updating the bios p.100
- Clearing forgotten password p.100
- Updating the bios using the usb drive in windows p.101
- Updating the bios from the f12 one time boot menu p.101
- Table 5 system setup options main menu p.102
- System setup options p.102
- Table 6 system setup options advanced menu p.102
- Table 8 system setup options boot menu p.103
- Table 7 system setup options security menu p.103
- Table 6 system setup options advanced menu continued p.103
- Table 9 system setup options exit menu p.104
- Table 8 system setup options boot menu continued p.104
- System diagnostic lights p.105
- Troubleshooting p.105
- Table 10 diagnostics p.105
- Supportassist diagnostics p.105
- Built in power test bist p.105
- Wifi power cycle p.106
- Table 11 troubleshooting steps p.106
- Running bist p.106
- Recovering the operating system p.106
- Flea power release p.107
- Table 12 alienware products and online self help resources p.108
- Self help resources p.108
- Getting help and contacting alienware p.108
- Contacting alienware p.108
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