Philips Steam&Go GC320/25 [20/24] Problem possible cause solution

Problem Possible cause Solution

EN The steamer does not

produce any steam.

The steamer has not heated up

sufciently.

Let the steamer heat up for approx. 45 seconds

before using it.

You have not pressed the steam trigger

fully.

Press the steam trigger fully.

The water level in the water tank is

too low.

Unplug the steamer and rell the water tank.

The water tank is not in place. Insert the water tank properly.

You are holding the steamer upside

down, which makes it impossible for

the steamer to suck up water from the

water tank.

Hold the steamer in upright position.

You are holding the steamer in

horizontal position to steam a garment

on a at surface.

This steamer is designed to be used in upright

position on hanging garments. Do not use the

steamer in horizontal position or on garments

in horizontal position.

Water droplets drip from

the steamer head.

The water tank is not in place. Insert the water tank properly.

The steamer has not heated up

sufciently.

Let the steamer heat up for approx. 45 seconds

before using it.

The steamer produces a

pumping sound/the handle

vibrates.

Water is pumped to the steamer head

to be converted into steam.

This is normal.

The steamer does not

heat up.

There is a connection problem. Check if the mains plug is inserted properly in

the wall socket and if the wall socket is working

properly.