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Pet&Friends T1 Aquafilter
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Thomas Pet&Friends T1 Aquafilter [21/80] Customer service

Further supplies / special accessories

An extensive range of special accessories and further supplies are

available for your THOMAS PET + FRIENDS T1.

Get further details by returning the accompanying reply card to us or

get further information from your specialist dealer or directly from the

THOMAS Customer Service Department.

Note!

You can only assure a properly functioning appliance and efficient

cleaning by using original THOMAS accessories.

For the sake of the environment

Do not just throw away packaging material and worn out appliances!

Appliance packaging:

• The packaging carton can be placed in the old paper collection bin

• The plastic bag made of polyethylene (PE) should be placed in the

appropriate disposal bin for recycling.

Appliance disposal at the end of service life:

• Appliance disposal in accordance with the local regulations but

before doing so disconnect and cut off the mains plug.

The symbol on the respective product or its packaging indi-

cates that this product must not be disposed of as household

waste. Instead it should be handed into the collection point

for recycling electrical and electronic equipment.

By ensuring the proper disposal of this product, you will help to pre-

vent potential adverse consequences for the environment and human

health, which could otherwise be caused by inappropriate disposal

of this product.

For more explicit information about recycling of this product, please

contact your local town council office, your household waste disposal

service or the shop where you purchased the product.

Customer service

Ask your dealer to tell you the THOMAS Customer

Service Area Centre responsible for you.

At the same time please tell your dealer the details

given on the rating plate of the THOMAS PET + FRIENDS

T 1.

Repairs more especially to electrical parts are only

carried out by a qualified electrician. This, in turn,

ensures that your appliance remains fully functional

and safe in operation.

As a consequence, in the case of irregularities you

should get in touch with your specialist dealer, or

contact the Customer Service Department directly.

Tel.: +49 27 35/788-581 or 582

Fax: +49 27 35/788-599

GUARANTEE

Independent of the guarantee commitment of the dealer resulting

from the purchase contract we give a guarantee for this appliance

subject to the following conditions:

1. The period of guarantee is 24 months – calculated from the first

day of delivery to the first user. It is reduced to 12 months in the

case of commercial use or when subject to similar wear and tear.

A purchase receipt must be presented to lodge a claim under our

guarantee.

2. Within the guarantee period we will eliminate all main function

deficiencies that can be proved to be due to deficient execution or

material faults either by repairing the deficient parts or by replace-

ment of parts to our choice; replaced parts become our property.

The guarantee does not cover easily breakable parts such as glass,

plastic and lamps, for example. Deficiencies are to be reported to

us without any further delay within the guarantee period. During

the period of guarantee the necessary spare parts as well as the

costs for the incurred working time will not be charged for the

elimination of incurred faults in function. In the case of unjustified

claim for the services of our customer service department the costs

incurred will be to the account of the customer. Repair work on

the customers premises or at the installation location can only be

demanded for large appliances. Other appliances are to be han-

ded in to our next customer service station or work shop under

contract or sent into the works, respectively.

3. A commitment to provide services under guarantee will not be

given as a result of minimal deviations inconsiderable in respect

of the value or functionability of the appliance or damage as a

result of chemical and electro-chemical influences of water and

generally as a result of abnormal environmental conditions. No

guarantee claim is given in the case of damage as a result of

normal wear and tear and, above all, as a result of improper use

of the appliance as a result of non-observance of the operating

instructions.

4. The guarantee claim shall become invalid should any person not

empowered by us tamper or repair the appliances.

5. Guarantee performances shall neither extend nor renew the gua-

rantee period for either the appliance or for the installed spare

parts: the guarantee period for installed spare parts shall end with

the guarantee period for the complete appliance.

6. Claims going beyond this or other claims, and more especially such

claims for compensation of damage incurred outside the appli-

ance shall be excluded – in so far as liability is not compulsory in

accordance with law.

We offer you the services provided by our customer service depart-

ment even after elapse of the guarantee period. For information

please approach your dealer or get in touch directly with our custo-

mer service department.

Thomas Pet&Friends T1 Aquafilter [21/80] Customer service

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