Tefal RG6825WH X-PLORER SERIE 20 [44/56] Is there a problem with your appliance

IS THERE A PROBLEM WITH YOUR APPLIANCE?

According to model:

• The charger is getting hot:

4 This is perfectly normal. The vacuum cleaner can remain permanently connected to the charger

without any risk.

• The charger is connected but your appliance is not charging:

- The charger is incorrectly attached to the appliance or is faulty.

4 Check that the charger is properly connected or contact an Approved Services Centre to change

the charger.

• Your appliance stops during use:

- Your appliance may be overheating.

4 Stop the appliance and leave cool for at least 1 hour.

4 If it overheats on repeated occasions, contact the Approved Services Centre.

• The appliance stopped after the charge light was ashing:

- The appliance has run out of battery charge.

4 Recharge the vacuum cleaner.

• The power-brush is not working properly or makes a noise:

- The rotating brush or hose are obstructed.

4 Stop the vacuum cleaner and clean them.

- The brush is worn.

4 Contact an Approved Service Centre to change the brush.

- The belt is worn.

4 Contact an Approved Service Centre to change the belt.

• The power-brush stops during vacuuming:

- The safety function has been triggered.

4 Stop the vacuum cleaner. Check that nothing is obstructing the rotation of the brush; if there is an

obstruction, remove it and clean the power-brush, then turn on the vacuum cleaner.

• Your vacuum cleaner is not vacuuming as well, is making noise, whistling:

- The intake channel is partially blocked.

4 Unblock it

- The dust collector is full.

Empty it and clean it.

- The dust collector is not properly tted.

4 Re-position it correctly.

- The intake head is clogged.

4 Remove the power-brush and clean it.

- The protective foam lter is saturated.

4 Clean it.