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Philips HC5447 [12/141] English
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Guarantee and support
If you need information or support, please visit www.philips.com/
support or read the separate worldwide guarantee leaet.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in your
country.
Problem Possible cause Solution
The appliance
produces an
uneven cutting
result.
The comb does not touch
the skin when you move the
appliance through the hair.
Make sure the comb is always fully in contact with
the skin when you move the appliance through the
hair.
You only move the appliance
in one direction.
Because not all hairs grow in the same direction,
move the appliance in different directions (upwards,
downwards and across).
The setting of the comb has
changed during trimming.
Check the setting of the comb. If you push the
appliance too hard onto the scalp, you may
accidentally change the setting of the comb.
The attachment is not
assembled correctly.
Detach the attachment and reattach it.
The cutting performance
decreases when the cutting
element and the comb are
dirty.
Clean the cutting element and the comb
(see chapter ‘Cleaning and maintenance’).
The appliance
does not work
when I switch it
on.
The appliance has an empty
battery.
Charge the appliance (see chapter ‘Charging’).
Make sure that the appliance plug is inserted
properly into the appliance and the adapter is
connected properly to the wall socket.
ENGLISH12
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