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Aten KE6920ATC [12/470] Introduction
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KVM over IP Matrix System User Manual
xii
Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
KE6900 / KE6940 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
KE6900A / KE6940A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
KE6900AiT / KE6940AiT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
KE6900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
KE6910 / KE6912 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
KE6910ATC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
KE6920 / KE6922 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
KE6920ATC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
KE8900S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
KE8950 / KE8952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
KE9900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
KE9950 / KE9952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
KE9950ATC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxiv
Chapter 1.
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Advanced Features* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
More Features for ATC Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Exclusive Features for ATC Industry . . . . . . . . . . . . . . . . . . . . . . . . 7
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
More Features for Slim Matrix Models . . . . . . . . . . . . . . . . . . . . . . . . . 8
Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Supported Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Содержание
- Ke series cckm 1
- Compliance statements 2
- Online registration 4
- Telephone support 4
- User information 4
- User notice 4
- For information about all aten products and how they can help you connect without limits visit aten on the web or contact an aten authorized reseller visit aten on the web for a list of locations and telephone numbers 5
- Product information 5
- Ke6900 ke6940 6
- Ke6900a ke6940a 6
- Package contents 6
- Ke6900ait ke6940ait 7
- Ke6900st 7
- Ke6910 ke6912 7
- Ke6910atc 8
- Ke6920 ke6922 8
- Ke6920atc 9
- Ke8900s 9
- Ke8950 ke8952 10
- Ke9900st 10
- Ke9950 ke9952 11
- Ke9950atc 11
- Chapter 1 12
- Contents 12
- Introduction 12
- Chapter 2 14
- Hardware setup 14
- Chapter 3 15
- Osd operation 15
- Browser telnet operation 16
- Chapter 4 16
- Chapter 5 16
- Software installation 16
- Chapter 6 17
- System status 17
- Aten matrix link 18
- Chapter 10 18
- Chapter 11 18
- Chapter 7 18
- Chapter 8 18
- Chapter 9 18
- Connections 18
- Scheduled profile 18
- Sessions 18
- System settings 18
- Chapter 12 19
- Chapter 13 19
- Chapter 14 19
- Cli commands 19
- Firmware upgrade utility 19
- Remote viewer ait models only 19
- Appendix 20
- About this manual 22
- An overview of the information found in the manual is provided below 22
- Chapter 1 introduction introduces you to the kvm over ip matrix system its purpose features and benefits with its front and back panel components described 22
- Chapter 2 hardware setup provides step by step instructions for setting up your installation and explains some basic operation procedures 22
- The kvm over ip extender models covered in this user manuals are 22
- This manual is provided to help you get the most out of your kvm over ip matrix system it covers all aspects of the device and system including installation configuration and operation 22
- Appendix provides the technical and troubleshooting information of ke devices at the end of the manual 24
- Chapter 14 cli commands provides a complete list of the serial protocol and tcp ip commands used when utilizing the rs 232 serial port or a network connection to configure the ke devices 24
- Conventions 24
- Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or connected devices 24
- The product may be updated with features and functions added improved or removed since the release of this manual for an up to date user manual visit http www aten com global en 24
- This manual uses the following conventions 24
- Chapter 1 25
- Introduction 25
- Overview 25
- Kvm over ip matrix system user manual 26
- Models 26
- Refer to the table below for the variations in interfaces functions and features 26
- Since different ke over ip extenders support different types of video interfaces dvi hdmi displayport etc video resolutions power redundancy function and network failover feature administrators users may select and tailor what is currently best for your environment and for expected or unexpected future expansions 26
- Slimmer versions of ke over ip extenders are also available these are ke6900st ke8900s or ke9900st and are cost and space saving alternatives for installations with extenders that don t need a local console or audio transmission but want the connectivity features of advanced ke models ke6900st is a slim kvm over ip transmitter that supports dvi input ke8900s offers a slim kvm over ip transmitter ke8900st and a slim kvm over ip receiver ke8900sr to respectively support hdmi video input from the computer and one hdmi monitor output ke9900st is a slim kvm over ip transmitter that supports displayport input in addition to a dc power jack both the ke8900st and ke9900st transmitters have an extra dc terminal block each for convenient installation 26
- To a serial terminal for configuration or serial devices such as touchscreens and barcode scanners the ait models can connect to an office lan to support the control center video session recorder ccvsr software and winclient javaclient the ccvsr records all operations made on servers accessed through kvm over ip switches every operation and change are recorded and saved to a secure video file for security reference and troubleshooting purposes etc by using winclient javaclient you are provided with console access from a separate location over intranet and or internet 26
- When working without the cckm centralized management the kvm over ip extenders features the slim matrix mode that makes up to 12 units of ke6900st ke8900st ke9900st connect with unlimited rx units it means up to 12 ips can be used to set transmitters 26
- Chapter 1 introduction 27
- Kvm over ip extenders allow flexible setup as they can make console to computer connections in several ways one to one extender mode one to many splitter mode many to one switch mode or many to many matrix mode 27
- Models 27
- Note the sfp module is sold separately you can choose the 2a 136g a multi mode sfp module that provides 1 gbe connectivity up to 550 meters or the 2a 137g a single mode sfp module that provides 1 gbe connectivity up to 10 kilometers visit aten s website or contact your aten dealer for more information 27
- Power redundancy via poe requires power board version b01g or later see poe power redundancy on page 77 for more details 27
- The kvm over ip matrix manager cckm allows you to define the aforementioned matrix connections and manage ke extenders with features such as auto detection of ke extenders username password authentication switching and sharing of connections scheduling permissions and more whether you re extending computer access for monitoring broadcasting editing or workstation setup the kvm over ip matrix system gives you the flexibility and control to manage one or hundreds of extended connections for more detailed feature list refer to features on page 4 27
- Features 28
- Advanced features 30
- Exclusive features for atc industry 31
- Hardware 31
- More features for atc models 31
- Advanced features 32
- Management 32
- More features for slim matrix models 32
- Security 32
- Virtual media 32
- Hardware 33
- Management 33
- Security 33
- Virtual media 33
- Kvm over ip matrix system user manual 34
- Resolutions 34
- Supported video resolutions 34
- Console 35
- Operating system 35
- Requirements 35
- Cables 36
- Cckm requirements 36
- Computers 36
- Cckm supports the following virtual machine and versions 37
- Virtual machine 37
- 4 5 6 2 38
- Components 38
- Ke6900t transmitter front view 38
- Ke6900t transmitter rear view 39
- Ke6900r receiver front view 41
- Ke6900r receiver rear view 43
- 4 5 6 2 45
- Ke6900at transmitter front view 45
- 9 10 11 46
- Ke6900at transmitter rear view 46
- Ke6900ar receiver front view 48
- 10 11 12 49
- Ke6900ar receiver rear view 49
- 4 5 6 2 51
- Ke6900ait transmitter front view 51
- Ke6900ait transmitter rear view 52
- Ke6910t ke6912t transmitter front view 54
- Ke6910t ke6912t transmitter rear view 55
- Ke6910r ke6912r receiver front view 57
- Ke6910r ke6912r receiver rear view 58
- Ke6920t ke6922t transmitter front view 60
- Ke6920t ke6922t transmitter rear view 61
- Ke6920r ke6922r receiver front view 63
- Ke6920r ke6922r receiver rear view 64
- Ke6940t transmitter front view 66
- Ke6940t transmitter rear view 67
- Ke6940r receiver front view 69
- Ke6940r receiver rear view 71
- 4 5 6 2 73
- Ke6940at transmitter front view 73
- 9 10 11 74
- Ke6940at transmitter rear view 74
- Ke6940ar receiver front view 76
- 10 11 12 77
- Ke6940ar receiver rear view 77
- 4 5 6 2 79
- Ke6940ait transmitter front view 79
- Ke6940ait transmitter rear view 80
- Front view 82
- Ke6900st transmitter front rear and top view 82
- Rear view 82
- Top view 82
- Ke8950t ke8952t transmitter front view 84
- 8 10 9 85
- Ke8950t ke8952t transmitter rear view 85
- Ke8950r ke8952r receiver front view 87
- Ke8950r ke8952r receiver rear view 88
- Ke8900st transmitter front rear and side view 90
- Ke8900sr receiver front rear and side view 92
- Ke9900st transmitter front rear and side view 94
- Ke9950t ke9952t transmitter front view 96
- Ke9950t ke9952t transmitter rear view 97
- Ke9950r ke9952r receiver front view 99
- Ke9950r ke9952r receiver rear view 100
- For power redundancy with poe enabled models the unit s underside label must be printed with a power board version b01g string an example is shown below and the string is indicated in the diagram 101
- Poe power redundancy 101
- This page intentionally left blank 102
- Chapter 2 103
- Hardware setup 103
- Mounting 103
- Attaching the mounting bracket 104
- Non slim transmitters 104
- M3 x 5 105
- Slim transmitters ke6900st 105
- Slim transmitters ke8900st ke9900st 105
- Use the screws from step 1 to attach the mounting bracket to the bottom of the transmitter as shown below 106
- Non slim transmitters 107
- Rack mount 107
- Slim transmitters ke6900st 108
- Slim transmitters ke8900st ke9900st 108
- Non slim transmitters 109
- Wall mount 109
- Slim transmitters ke6900st 110
- Slim transmitters ke8900st ke9900st 110
- Ke6900 ke6940 point to point installation 111
- A keyboard or mouse with special functions may be required to be connected using the usb ports for the functions to work see usb mode page 254 112
- Ke6900 ke6940 point to point installation 1 of 2 112
- Ke6900 ke6940 point to point installation 2 of 2 113
- Local pc 113
- Ke6900a ke6940a point to point installation 114
- Ke6900a ke6940a point to point installation 1 of 2 115
- Ke6900a ke6940a point to point installation 2 of 2 116
- Ke6900at front 116
- Ke6900ait ke6940ait point to point installation 117
- Ke6940ait point to point installation 1 of 2 118
- Ke6940ait front 119
- Ke6940ait point to point installation 2 of 2 119
- Ke6910 ke6912 point to point installation 120
- Ke6910 ke6912 point to point installation 1 of 2 121
- Ke6910 ke6912 point to point installation 2 of 2 122
- Ke6910atc point to point installation 123
- Ke6910atc point to point installation 1 of 2 124
- Ke6910atc point to point installation 2 of 2 125
- Ke6920 ke6922 point to point installation 126
- Ke6920 ke6922 point to point installation 1 of 2 127
- Ke6920 ke6922 point to point installation 2 of 2 128
- Ke6920atc point to point installation 129
- Available for ke6920t and ke6920r only the second power adapter with the power cord is sold separately contact your aten dealer for product information 130
- Ke6920at 130
- Ke6920atc point to point installation 1 of 2 130
- Kvm over ip matrix system user manual 130
- Note 1 the sfp module 2a 136g 2a 137g is sold separately contact your aten dealer for product information 130
- Point to point installation 1 of 2 130
- Ke6920atc point to point installation 2 of 2 131
- Ke8950 ke8952 point to point installation 132
- Ke8950 ke8952 point to point installation 1 of 2 133
- Note power adapters are not provided with the ke8952 please contact your aten dealer to purchase additional power adapters or use the power over ethernet poe feature to supply power to the ke8952 133
- Ke8950 ke8952 point to point installation 2 of 2 134
- Local pc 134
- Ke6900st point to point installation 135
- Setting up a lan installation 135
- Ke8900s point to point installation 137
- Setting up a lan installation 137
- Ke9900st point to point installation 139
- Setting up a lan installation 139
- Ke9950 ke9952 point to point installation 141
- Ke9950 ke9952 point to point installation 1 of 2 142
- Ke9950 ke9952 point to point installation 2 of 2 143
- Ke9950atc point to point installation 144
- Ke9950 ke9952 point to point installation 1 of 2 145
- Ke9950 ke9952 point to point installation 2 of 2 146
- Ke6900 ke6940 lan installation 147
- Ke6900 ke6940 network installation diagram 1 of 2 149
- Note the diagram above shows ke6900t and ke6900r the ke6940 installation is the same except that an additional dvi monitor can be connected at each end for a dual display setup 149
- Tcp ip lan 149
- Ke6900 ke6940 network installation diagram 2 of 2 150
- Local pc 150
- Ke6900a ke6940a lan installation 151
- Ke6900a ke6940a network installation diagram 1 of 2 152
- Ke6900ar rear 152
- Tcp ip lan 152
- Ke6900a ke6940a network installation diagram 2 of 2 153
- Ke6900at front 153
- Usb dvi d kvm cable 153
- Ke6900ait ke6940ait lan installation 154
- Ke6900ait ke6940ait network installation diagram 1 of 2 155
- Ke6940ait rear 155
- Ke6940ar rear 155
- Tcp ip lan 155
- Ke6900ait ke6940ait network installation diagram 2 of 2 156
- Ke6940ait front 156
- Usb dvi d kvm cable 156
- Ke6910 ke6912 lan installation 157
- Ke6910 ke6912 network installation diagram 1 of 2 158
- Ke6910r rear 158
- Ke6910t rear 158
- Tcp ip lan 158
- Ke6910 ke6912 network installation diagram 2 of 2 159
- Ke6910t front 159
- Ke6910atc lan installation 160
- Chapter 2 hardware setup 161
- Ke6910atc network installation diagram 1 of 2 161
- Ke6910r rear 161
- Ke6910t rear 161
- Secondary primary 161
- Tcp ip lan 161
- Ke6910atc network installation diagram 2 of 2 162
- Ke6910t primary secondary front 162
- Ke6920 ke6922 lan installation 163
- Ke6920 ke6922 network installation diagram 1 of 2 164
- Ke6920 ke6922 network installation diagram 2 of 2 165
- Ke6920t front 165
- Usb dvi d kvm cable 165
- Ke6920atc lan installation 166
- Chapter 2 hardware setup 167
- For usb keyboards mice with advanced function designs see usb 167
- Ke6920atc network installation diagram 1 of 2 167
- Mode page 254 167
- Secondary primary 167
- That if you use copper sfp modules the module has to be removed for the unit to switch to the lan port s network 167
- Ke6920atc network installation diagram 2 of 2 168
- Ke6920t primary secondary front 168
- Usb dvi d kvm cable 168
- Ke8950 ke8952 lan installation 169
- Ke8950 ke8952 network installation diagram 1 of 2 171
- Note power adapters are not provided with ke8952 units please contact your aten dealer to purchase additional power adapters or use the power over ethernet poe feature to supply power to ke8952 units 171
- Tcp ip lan 171
- Ke8950 ke8952 network installation diagram 2 of 2 172
- Local pc 172
- Ke9950 ke9952 lan installation 173
- Ke9950 ke9952 network installation diagram 1 of 2 174
- Ke9950 ke9952 network installation diagram 2 of 2 175
- Ke9950atc lan installation 176
- Ke9950atc network installation diagram 1 of 2 177
- Ke9950atc network installation diagram 2 of 2 178
- Network configuration 179
- Default ip addresses 180
- Exit osd 180
- Ke atc slim matrix series bundle hotkey 181
- This bundle hotkey allows you to fast switch to any ke atc series transmitter units in your network environment using the keyboard connected to the receiver unit these hotkeys are pre configured to correspond to the ip address you have configured in the ke osd receiver properties page see properties page 167 to fast switch to a transmitter unit simply press the hotkey listed below 181
- Ke i o ports 183
- The following table provides the i o port use of ke series devices 183
- Both the transmitter and receiver have front panel leds to indicate their operating and power status as explained in the table below 184
- Led display 184
- Chapter 3 185
- Invoking the osd 185
- Osd operation 185
- Overview 185
- Touch screen calibration 185
- Hotkey mode 186
- Hotkey mode the hotkey mode allows users to quickly switch from one transmitter to another either press num lock or ctrl f12 to enter hotkey mode once in hotkey mode you can use the next arrow and previous arrow keys to quickly switch between different transmitters you can also press a number key s o e v to access a transmitter based on its order number in favorites see page 188 by share occupy exclusive view only mode 186
- Non osd hotkeys 186
- Note for ke6900 ke8950 ke9950 alt k is not supported but the 186
- Osd hotkeys 186
- Reverting to previous 186
- Reverting to previous users can use the alt k hotkey to switch back to the transmitter channel previously accessed 186
- Same operation can be achieved by pressing k under hotkey mode 186
- The following are the hotkeys that can be used without entering the osd screen 186
- The osd hotkeys navigate the receiver s osd screens the hotkeys work after logging in from the system login screen see page 186 but not the osd configuration screen pressing a hotkey will immediately take you to the corresponding osd screen 186
- Users can also use the page up and page down keys to jump to the previous and next configuration pages 186
- Display adjustment hotkey 187
- Microphone hotkey 187
- After you invoke the osd the main page appears 188
- Note a password is required to enter the osd the default password is password for security purposes the system will prompt you to change the password 188
- Osd interface 188
- The osd components are described in the table below 188
- Logging in for the first time 189
- After entering the information click save 190
- Network 190
- Receiver configuration 190
- Select the receiver radio button and click configure to login the network tab appears 190
- The network tab allows you to configure the receiver s ip address settings 190
- Note ke8900st ke8900sr and ke9900st are slim version 191
- Properties 191
- Regular version 191
- The properties tab allows you to configure the receiver s settings 191
- There are two versions of properties for ke series a regular version and a slim version 191
- After entering the information click save 193
- Slim version 194
- After entering the information click save 196
- Atc slim matrix version 196
- The atc version is only supported with atc models using firmware version v7 42 or later 196
- The slim matrix version is only supported with ke6900st ke8900st ke8900sr and ke9900st models using firmware version v7 42 or later 196
- After entering the information click save 199
- System 199
- The system tab allows you to configure the receiver s general settings 199
- Transmitter configuration 199
- After entering the information click save 200
- Network 200
- The network tab allows you to configure the transmitter s ip address settings 200
- When you select the transmitter radio button and click configure to login the network tab appears 200
- Properties 201
- The properties tab allows you to configure the transmitter s extender settings 201
- After entering the information click save 203
- After entering the information click save 204
- System 204
- The system tab allows you to configure the transmitter s general settings 204
- Internet port ait models only 205
- Ip installer 206
- Ipv4 settings 206
- Service ports 206
- Ipv6 settings 207
- Working mode 208
- User preferences 209
- When you have made your choices click save 209
- When you select the user preferences radio button and click configure to login the configuration screen appears 209
- Osd matrix mode 210
- Connections page 211
- List mode 211
- The connection page components are described in the table below 211
- Array mode 214
- In array mode the screen is divided into a grid of panels with each panel showing the video display of a particular channel right click a panel and select a mode to connect e exclusive o occupy s share v view only x exit while the mouse cursor hovers over a panel displaying video if audio is being sent from that transmitter it can be heard at the receiver 214
- Note that array mode is not supported by slim kvm over ip receivers 214
- Click the profile page tab and the following screen appears 216
- Profile page 216
- The profile page components are described in the table below 216
- Push content 217
- Push content allows you to push the receiver s computer connection to another receiver s console allowing both to access to the computer select the push content tab and the following screen appears 217
- The push content page components are described in the table below 217
- Pull content 219
- Pull content allows you to pull a receiver s computer connection to the local receiver s console allowing both to access to the computer click the pull content tab and the following screen appears 219
- The pull content page components are described in the table below 219
- This page intentionally left blank 220
- Chapter 4 221
- Download 221
- Overview 221
- Software installation 221
- Kvm over ip matrix manager install 224
- Upgrading license 228
- Linux installation 229
- Chapter 4 software installation 231
- Stop service 231
- To check and start the kvm over ip matrix manager service use the following commands 231
- This page intentionally left blank 232
- Browser telnet operation 233
- Chapter 5 233
- Logging in 233
- Overview 233
- After you have successfully logged in the web browser s main page appears 235
- The kvm over ip matrix manager main page 235
- The web components are described in the table below 235
- Web components 235
- Interactive display panel 236
- The functions associated with each of the icons on the main interactive display panel are explained in the table below 236
- Installation wizard 237
- Adding transmitters and receivers 238
- Check the boxes under transmitter receiver to select the devices you want to add then click next 238
- On the installation wizard for transmitters and receivers select options to locate the devices 238
- Under assign ip address select an option to configure the network settings then click next 238
- Use the naming rule radio button to create a naming convention title number or use original name to use the name currently configured on the transmitter receiver then click next 239
- Adding network switches 241
- Check the boxes next to the network switch devices you want to add 241
- On the installation wizard for network switches specify the search parameters to locate the devices 241
- At the bottom of the kvm over ip matrix manager main page is the instant link bar in this section you can quickly connect receivers to transmitters 243
- Instant link 243
- The top panel provides the receiver list and the bottom panel provides the transmitter list to create a connection click a receiver in the top panel and use the drop down menu to select a transmitter as shown in the image below or drag and drop transmitters from the bottom panel to receivers in the top panel configure as many receiver to transmitter connections as needed and then click apply 243
- Rs 232 telnet 245
- Telnet 245
- Rs 232 246
- Configuration menu 247
- Main menu 247
- Network 248
- Properties 248
- System 249
- This page intentionally left blank 250
- Chapter 6 251
- Overview 251
- System status 251
- System status 252
- The system status panel contains six sections that provide information and a link to each settings page each settings page can be accessed by clicking within the section transmitter receiver switch users profile or log each section is explained in the table below and the settings on the pages that follow 252
- Transmitter 254
- Sfp module detection 255
- Transmitter configuration 256
- Internet port ait models only 261
- Ipv4 settings 263
- Ipv6 settings 264
- Private certificate 264
- Certificate signing request 265
- Copy paste 267
- Virtual transmitter 268
- Intelligent dual video output management 270
- Transmitter group 271
- Transmitter permissions 272
- Receiver 274
- Sfp module detection 275
- Receiver configuration 276
- Check the boxes of the settings you want to copy and click next 279
- Copy paste 279
- Copy paste allows you to copy settings from one receiver and paste them to another to copy receiver settings to another device do the following 279
- On the receiver menu bar click copy paste page 251 279
- Select a physical receiver 279
- Creating a receiver group allows you to connect the video from multiple transmitters to multiple receiver displays to use this feature connect a transmitter group page 247 to a receiver group see instant link page 219 receiver groups appear at the bottom of the receiver settings page 281
- Fill in the appropriate information and then double click or drag and drop receivers to add or remove them in the top panel the receivers in the top panel will be used to view the video from the transmitter group to connect a transmitter group to a receiver group see instant lin 281
- Page 21 281
- Receiver group 281
- To create a receiver group in receiver settings click and then select create rx group 281
- Video wall 282
- Receiver permissions 285
- Receiver permissions sets which users and groups can access a receiver select a device under the receiver list and then click under operation to grant a user or group permission to access the device this will allow the user to login to the receiver s osd menu to access the connections tab 285
- To set receiver permissions in receiver settings click 285
- Switch 286
- Network switch configuration 287
- Click save to finish 288
- Port configuration 288
- The port configuration tab sets the speed mode of each port of the network switch 288
- Account 289
- Adding users 289
- Enter the required information in the fields provided a description of each 290
- Is given in the table below 290
- Click ok 292
- Deleting users 292
- In the edit user page that comes up make your changes then click apply 292
- In the main panel check the box next to the user s name 292
- In the main panel double click the user s name 292
- Modifying users 292
- The columns show the username user level status osd language description and group 292
- The new user appears on the main panel 292
- To delete a user do the following 292
- To modify a user do the following 292
- When the operation succeeded message appears click ok 292
- When your selections have been made click apply 292
- Adding groups 293
- Groups 293
- Deleting groups 294
- Modifying groups 294
- Assigning device permissions 295
- Click on the menu bar the set user permissions window opens 295
- Permissions 295
- To assign permissions for a user or group from the account page do the following 295
- To set the permissions select a user or group then a device and select the access type under each column so that it turns green make your permission settings for each user or group on each device according to the information provided below 295
- You can assign transmitter receiver and profile permissions for users and groups from the account page 295
- In the confirmation popup that appears click ok 296
- When you have finished making your choices click apply 296
- Profile 297
- Adding a profile 298
- Creating a profile allows you to quickly connect single or multiple receiver to transmitter connections 298
- On the profile page click and then select create profile the create profile window appears 298
- To add a profile do the following 298
- After filling in the information click a receiver select select tx and use the drop down menu select a transmitter or use transmitter list at the bottom of the page to drag and drop transmitters to receivers to create the connection 299
- Adding a schedule 300
- After the schedule is configured click save 301
- Chapter 7 303
- General 303
- Overview 303
- System settings 303
- Connection redundancy 309
- Login access priority ait models only 312
- Event destination 314
- Authentication 316
- Note if this method is used the ldap schema for ms active directory must be extended without schema only the usernames used on the ke manager are matched to the names on the ldap ad server user privileges are the same as the ones configured in the kvm over ip matrix manager 318
- On the ldap ad server users can be authenticated with any of the following methods 318
- To allow authentication and authorization for the kvm over ip matrix manager via ldap ad refer to the information in the table below 318
- With ms active directory schema 318
- Without schema only the usernames used on the kvm over ip matrix manager are matched to the names on the ldap server user privileges are the same as the ones configured in the kvm over ip matrix manager 318
- Syslog 323
- Fw upgrade 324
- Firmware upgrade recovery 325
- Redundancy 326
- Backup restore 328
- The backup restore tab is divided into three panels backup restore and export device list 328
- The operations to perform backup restore procedures are described in the table below and in the section that follows 328
- Backup 329
- Restore 329
- Certificates 330
- Private certificate 330
- Certificate signing request 331
- Sessions 333
- This page intentionally left blank 334
- Chapter 8 335
- Connections 335
- Overview 335
- Connections 336
- Over the connection diagram 336
- When receivers connect to transmitters they appear in the connections panel there are two columns each lists either transmitters or receivers the columns can be swapped by clicking the tx rx or rx tx button devices in the left column can be clicked to display their connection to devices shown in the right column connections shown in the right column can be disconnected by clicking the 336
- Based on the different access types users attempting to connect to device ports that are already being accessed by another user may or may not be able to connect see the table below for scenarios where users are granted o or denied access x 337
- This page intentionally left blank 338
- Chapter 9 339
- Overview 339
- Scheduled profile 339
- The scheduled profile panel is found on the kvm over ip matrix manager main page just below connections scheduled profiles displays connection profiles that have been scheduled click go to schedule to edit and create profile schedules page 273 to create profiles see page 274 339
- This page intentionally left blank 340
- Chapter 10 341
- Overview 341
- Sessions 341
- The sessions panel is found at the bottom of the kvm over ip matrix manager main page just below scheduled profile sessions displays information about users logged into devices and the kvm over ip matrix manager web gui click go to sessions to view the settings page see page 309 341
- This page intentionally left blank 342
- Accessing cckm 343
- Aten matrix link 343
- Chapter 11 343
- Overview 343
- Requirements 343
- Searching for a device 343
- Adjusting preview size 345
- For easy monitoring users can tap 1 of the 3 following icons to display the preview of transmitters and or receivers in small medium or large images as described below 345
- Monitoring 345
- Searching for a device 345
- To search for a particular transmitter and or receiver device simply enter the name or ip address of the transmitter and or receiver you want to search for and tap the search icon 345
- Checking a receiver s tx connection 346
- Connecting tx rx 347
- Access types 348
- Based on the different access types users attempting to connect to device ports that are already being accessed by another user may or may not be able to connect see the table below for scenarios where users are granted o or denied access x 348
- Logout 348
- To log out of the user account currently used to access the cckm server tap menu and then tap log out 348
- Chapter 12 349
- Introduction 349
- Remote viewer ait models only 349
- Windows and java client viewer web access 350
- Download 352
- The windows java client ap 352
- Connected a login window appears 353
- Double click the unit when the uni 353
- For the first time running the ap right click the windows java client ap and click run as administrator to start 353
- Starting up 353
- The client connection screen is shown below and each components are described in the table windows client will be the example shown here 353
- The control panel 355
- Control panel functions 356
- The control panel functions are described in the table below 356
- Hotkeys 358
- Macros 358
- An explanation of the hotkey actions is given in the table below 359
- To reset all the hotkeys to their default values click reset 359
- The adjustment options are as follows 360
- The video settings dialog box allows you to adjust the placement and picture quality of the remote screen display on your monitor 360
- Video settings 360
- For gamma level there are ten preset and four user defined levels to choose from click the drop down menu and choose the most suitable one 361
- For greater control and if it is necessary to correct the gamma level for the remote video display use the gamma function of the advanced video settings by clicking the advanced button 361
- Gamma adjustment 361
- The additional options in the advanced screen are as follows 361
- Click cancel to abandon your changes and close the dialog box 362
- Click ok to save your changes and close the dialog box 362
- Note for best results change the gamma while viewing a remote computer 362
- Virtual media 363
- Virtual media icons 363
- Virtual media redirection 363
- Smart card reader 366
- The on screen keyboard 367
- Mouse dynasync mode 368
- Mouse pointer type 368
- Automatic mouse synchronization dynasync 369
- Manual mouse synchronization 369
- Clicking the customize control panel icon brings up a dialog box that allows you to configure the items that appear on the control panel as well as its graphical settings 370
- Control panel configuration 370
- The dialog box is organized into five main sections as described in the table below 370
- This page intentionally left blank 372
- Chapter 13 373
- Firmware upgrade utility 373
- Preparation 373
- Starting the upgrade 374
- After the upgrade has completed a screen appears to inform you that the procedure was successful 376
- Upgrade succeeded 376
- Firmware upgrade recovery 377
- This page intentionally left blank 378
- Chapter 14 379
- Cli commands 379
- Configuring the serial port 379
- Serial control protocol commands 379
- Device profile commands 380
- Telnet 380
- Verification 380
- Switch port command 381
- The following tables show the possible values for the switch port commands 382
- All sets all source streams 383
- Chapter 14 cli commands 383
- Connect description 383
- Logout logout osd 383
- Off disconnect 383
- On connect 383
- Stream description 383
- The following table lists the available switch port commands 383
- Usb sets the usb source stream 383
- Kvm over ip matrix system user manual 384
- Note 1 each command string can be separated with a space 384
- Receiver 384
- Skip the output and num1 command strings to configure the local 384
- The mode command string can be skipped and view only will be used by default 384
- Command output num1 control enter 385
- For example to turn mute off audio on for the receiver type the following 385
- For example to turn mute off for receiver 192 68 8 type the following 385
- For example to turn mute on for receiver 192 68 1 type the following 385
- Mute command 385
- Mute o192 68 1 on enter 385
- Mute o192 68 8 off enter 385
- Mute off enter 385
- The following table lists the available mute commands 385
- The following tables show the possible values for the mute commands 385
- The formula for the mute command is as follows 385
- The mute command allows you to enable or disable the audio 385
- Command profile num1 control enter 387
- For example to connect profile 4 with access to the osd menu type the following 387
- For example to connect profile 8 and lock the osd menu type the following 387
- For example to disconnect profile 12 and return to the receiver to the osd menu type the following 387
- Profile command 387
- Profile f12 back enter 387
- Profile f4 release enter 387
- Profile f8 enter 387
- The following tables show the possible values for the profile commands 387
- The formula for profile commands is as follows 387
- The profile command allows you to connect profiles and video walls 387
- For functional lock and release commands make sure the lock osd when connecting option is checked during create profile refer to lock osd page 275 for more information 388
- Note 1 each command string can be separated with a space 388
- The control command string can be skipped and lock will be used by default 388
- The following table lists the available profile commands 388
- Command address number control enter 389
- Edid a192 68 remix enter 389
- Edid command 389
- Extended display identification data edid is a data that contains a display s basic information and is used to communicate with the video source the edid commands allow you to change the edid setting of a transmitter for more information on configuring edid settings see properties page 177 389
- For example if you want to configure device 192 68 to use the remix edid mode type the following 389
- The following tables show the possible values for the edid commands 389
- The formula for the edid command is as follows 389
- The following table lists the available edid commands 390
- Command address number enter 391
- For example to reset device 192 68 5 type the following 391
- For example to reset the receiver type the following 391
- Note 1 each command string can be separated with a space 391
- Note the reset command resets everything but the login information to the factory default settings to reset the login information refer to reset all information on page 427 391
- Receiver 391
- Reset a192 68 5 enter 391
- Reset command 391
- Reset enter 391
- Skip the address and number command strings to reset the local 391
- The following table lists the available reset commands 391
- The following tables show the possible values for the reset command 391
- The formula for the reset command is as follows 391
- The reset command allows you to reset a device back to the default factory settings reset includes resetting the devices ip address 391
- Baud 19200 enter 392
- Baud a192 68 3 38400 none 8 1 enter 392
- Command address number baud rate parity data bit stop bit flow control enter 392
- For example to set device 192 68 3 with a baud rate of 38400 parity of none data bit of 8 and stop bit of 1 type the following 392
- For example to set the local device with a baud rate of 19200 type the following 392
- Rs 232 command 392
- The following tables show the possible values for the rs 232 command 392
- The formula for the rs 232 command is as follows 392
- The rs 232 command allows you to set the rs 232 settings for a device 392
- The following table lists the available baud rate commands 393
- Local device settings 394
- Note 1 each command string can be separated with a space 394
- Skip the address and number command strings to configure the 394
- The baud rate value is required but parity data bit and stop bit can be skipped and their setting will not change 394
- Command output number control enter 395
- For example to disable the osd for the local receiver type 395
- For example to enable the osd for receiver 192 68 1 type 395
- Note 1 each command string can be separated with a space 395
- Osd command 395
- Osd o192 68 1 on enter 395
- Osd off enter 395
- Receiver 395
- Skip the output and number command strings to configure the local 395
- The following table lists the available osd commands 395
- The following tables show the possible values for the osd command 395
- To enable or disable the on screen display osd menu for a receiver use the following command 395
- List command 396
- Local receiver 397
- Note 1 each command string can be separated with a space 397
- Skip the output or input and number command strings to view the 397
- The following table lists the available list commands 397
- Command output input number control enter 398
- For example to read all of receiver 192 68 9 device properties type the following 398
- For example to read all of the local receiver s properties type the following 398
- For example to read all of transmitter 192 68 8 device properties type the following 398
- For example to read the basic properties of receiver 192 68 1 type the following 398
- For example to read the network properties of transmitter 192 68 1 type the following 398
- Read all enter 398
- Read command 398
- Read i192 68 1 network enter 398
- Read i192 68 8 all enter 398
- Read o192 68 1 basic enter 398
- Read o192 68 9 all enter 398
- The following tables show the possible values for the read comman 398
- The formula for the read command is as follows 398
- The read command allows you to retrieve the properties of a device 398
- The following table lists the available read commands 399
- Local receiver properties 401
- Note 1 each command string can be separated with a space 401
- Skip the output or input and number command strings to read the 401
- Set command 402
- The following table lists the available set commands 404
- Appendix 411
- General 411
- Safety instructions 411
- Rack mount 413
- International 414
- North america 414
- Technical support 414
- Ke6900t ke6940t 415
- Specifications 415
- Ke6900r ke6940r 417
- Ke6900at ke6940at 418
- Ke6900ar ke6940ar 420
- Ke6900ait ke6940ait 421
- Ke6900st 423
- Ke6910 424
- Ke6912 426
- Ke6920 428
- Ke6922 430
- Ke8900s 432
- Ke8950t ke8952t 433
- Ke8950r ke8952r 435
- Ke9900st 437
- Ke9950 438
- Ke9952 440
- Dual rack mount 442
- Ke8950t is the example used here 442
- Optional rack mount 442
- Optional rack mount kits are available as shown in the following table 442
- Please refer to ve rmk 1u user manual on how to mount these units 442
- Remove four screws from the units and then use the same screws to secure the units together with the link bracket provided with the kit 442
- Supports ke6900 ke6900a ke6910 ke6912 ke6920 ke6922 ke6940 ke6940a ke8950 ke8952 ke9950 ke9952 442
- The 2x 021g dual rack mount kit installs two ke6900 ke6900a ke6910 ke6912 ke6920 ke6922 ke6940 ke6940a ke8950 ke8952 ke9950 ke9952 units side by side in 1u of server rack space 442
- Transmitter dual rack mount 442
- Receiver dual rack mount 444
- Single rack mount 446
- Screw the mounting brackets onto the rack 447
- Use the screws in step 2 to install the right and left mounting brackets 447
- Ip installer 448
- Overview 449
- Trusted certificates 449
- Examples 450
- Importing the files 450
- Self signed private certificates 450
- Reset all information 451
- Default password pins 452
- Pin assignments for the transmitter and receiver s rear rs 232 port that is used for connecting to a serial terminal are given in the table below 458
- Rs 232 pin assignments 458
- Transmitter front rs 232 port 458
- Transmitter front rs 232 port pin assignments for the transmitter s front rs 232 port that is used for connecting to a computer for serial control are given in the table below 458
- All audio and video multicast ip addresses use the format 230 x y z 459
- Example 459
- If x is between 0 127 459
- Ke multicast rule 459
- Multicast ip address 459
- Multicast ip formula 459
- Multicasting helps to broadcast audio and video data from a transmitter to multiple receivers over a network to setup up multicasting on a network switch you must know the audio and video multicast ip address which can be found on the ke transmitter to determinate the default multicast ip address set by the ke device use the instructions below the multicast ip addresses can be set manually using telnet 459
- To calculate the audio and video multicast ip address use the transmitter s ip address to determine x and then use the appropriate table below to calculate the multicast ip address for each data stream audio video 459
- Transmitter ip address 172 16 7 46 172 x y z 459
- X y z relates to the transmitter s ip address and 230 is always the first octet of a multicast ip address you use the transmitter s ip address to find x and then use it to calculate the audio and video multicast ip address 459
- If x is 192 or higher 460
- If x is between 128 192 460
- Build a network diagram 461
- Keys to network performance 461
- Other factors 461
- Choose a high performance switch 463
- Considerations 463
- Layer 2 or layer 3 switches 463
- Number of ports 463
- Stackable verse standalone 463
- Switch specifications 464
- What stackable switches can do 464
- Configuring switches and ke devices 465
- Ke transmitter settings 465
- Recommended network switches 465
- Additional mouse synchronization procedures 466
- Windows 466
- Sun linux 467
- Java applet viewer java client ap 468
- Virtual media support 468
- Winclient activex viewer winclient ap 468
- Setup cckm server ip address on windows 469
- Aten standard warranty policy 470
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