Bosch Rotak 32 (0.600.885.B00) [9/86] After sales service and customer assistance
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Bosch Rotak 32 (0.600.885.B00) [9/86] After sales service and customer assistance

Bosch Rotak 32 (0.600.885.B00) [9/86] After sales service and customer assistance
English | 9
Bosch Power Tools F 016 L70 769 | (21.9.10)
Troubleshooting
After-sales Service and Customer
Assistance
www.bosch-garden.com
In all correspondence and spare parts orders, please
always include the 10-digit article number given on the
type plate of the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
Tel. Service: +44 (0844) 736 0109
Fax: +44 (0844) 736 0146
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: +353 (01) 4 66 67 00
Fax: +353 (01) 4 66 68 88
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: +61 (01300) 307 044
Fax: +61 (01300) 307 045
Inside New Zealand:
Phone: +64 (0800) 543 353
Fax: +64 (0800) 428 570
Outside AU and NZ:
Phone: +61 (03) 9541 5555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: +27 (011) 6 51 96 00
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: +27 (011) 4 93 93 75
Fax: +27 (011) 4 93 01 26
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: +27 (031) 7 01 21 20
Fax: +27 (031) 7 01 24 46
E-Mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: +27 (021) 5 51 25 77
Fax: +27 (021) 5 51 32 23
E-Mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: +27 (011) 6 51 96 00
Fax: +27 (011) 6 51 98 80
E-Mail: rbsa-hq.pts@za.bosch.com
Disposal
Do not dispose of garden products into household
waste!
Only for EC countries:
According to the European directive
2002/96/EC for Waste Electrical and Elec-
tronic Equipment and its implementation
into national law, electrical and electronic
equipment that are no longer usable must
be collected separately and disposed of in an environ-
mentally correct manner.
Subject to change without notice.
STOP
Problem Possible Cause Corrective Action
Motor refuses to start Power turned off Turn power on
Mains socket faulty Use another socket
Extension cable damaged Inspect cable, replace if damaged
Fuse faulty/blown Replace fuse
Possible clogging Check underneath the garden product and
clear out as necessary (always wear garden-
ing gloves)
Motor protector has activated Allow motor to cool and increase height of
cut
Mowing too low for the conditions Increase height of cut
Garden product func-
tions intermittently
Extension cable damaged Inspect cable, replace if damaged
Internal wiring of garden product damaged Contact Service Agent
Motor protector has activated Allow motor to cool and increase height of
cut
Garden product
leaves ragged finish
and/or
Motor labours
Height of cut too low Increase height of cut
Cutting blade blunt Replace the blade
Possible clogging Check underneath the garden product and
clear out as necessary (always wear garden-
ing gloves)
Blade fitted upside down Refit blade correctly
Blade not rotating
while garden product
switched on
Cutting blade obstructed Switch off garden product
Clear obstruction (always wear gardening
gloves)
Blade nut/bolt loose Tighten blade nut/bolt (17 Nm)
Excessive vibrations/
noise
Blade nut/bolt loose Tighten blade nut/bolt (17 Nm)
Cutting blade damaged Replace the blade
OBJ_BUCH-1266-001.book Page 9 Tuesday, September 21, 2010 9:55 AM

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