AOC Professional 24P1 [67/68] Ease programe

EASE PROGRAME

Only for AOC branded monitors sold within the continental United States.

All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at any time

during the first three months, AOC will provide a replacement monitor within 72 hours after you are

approved for our program. If your monitor qualifies for the EASE program, AOC will pay for freight both

ways.

Step 1: Phone our TECH Department at 888.662.9888.

Step 2: Fill out and return EASE registration forms by mail or fax.

Step 3: We will issue a Return Authorization Number upon verification into the program.

Step 4: A monitor will be advance shipped to your location.

Step 5: We will issue a UPS Call Tag to pick up the defective unit.

Step 6: Please review the following chart to see your EASE program qualifications.

WARRANTY

PERIOD

COVERAGE AT

NO CHARGE

CUSTOMER

CHARGES

Within the first three months of

purchase: Covered by EASE

- New AOC monitor - Call tag

dispatched and return freight

charges via UPS

- None*

Between 4 months – 1 Year

- All Parts & Labor Including CRT

Tube & LCD Panel

- UPS Return Freight to AOC

Between 1 Year - 3 Years: Covered

by standard limited warranty

- Parts & Labor (excluding CRT

Tube & LCD Panel)

- UPS Return Freight to AOC

*AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your

location, prior to the defective unit arriving at AOC’s service center. If you do not wish to supply a credit card,

AOC will only ship the new monitor, once the defective unit arrives at the AOC service center.

www.aocmonitor.com

Spare parts Service

Spare parts are available for use in the repair of the product for minimum three-year from your orginal purchase date or

1 year after the end of production, whichever is longer.