EMOTIVA Airmotiv E2 [25/28] Airmotiv speakers

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AIRMOTIV SPEAKERS

What is not covered by this warranty?

This warranty does not apply: (i) to damage caused by use with products not manufactured by Emotiva,

where the non-Emotiva product is the cause of the damage; (ii) to damage caused by service or

maintenance performed by anyone who is not a representative of Emotiva; (iii) to damage caused by

accident, abuse, misuse, ood, re, earthquake or other external causes; (iv) to a product or part that has

been modied after its retail purchase, where the modication caused or contributed to the damage; (v)

to consumable parts, such as batteries or failure of or damage to the Product caused by batteries; (vi) if any

Emotiva serial number has been removed or defaced on the product; (vii) glass or plastic panels, cabinetry,

trim or other appearance items; (viii) cosmetic wear or damage to remote controls by user.

EMOTIVA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM

OR RELATED TO ANY DEFECTS IN OR DAMAGES TO ITS PRODUCTS. SOME STATES DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR

EXCLUSION MAY NOT APPLY TO YOU.

How do you get service?

In order to make a claim under the Warranty, you must:

1. Call or e-mail a customer service representative at 1-877-EMO-TECH (1-877-366-8324) or

support@emotiva.com. You must provide a description of your problem, the serial number of the Product

for which the warranty claim is being made, and the original purchase date.

2. Then, you will be provided with a warranty service authorization number (“WS”).

3. Next, you must ship the Product to the following address, with the WS written in large, bold numbers

on the outside of the box, and with the letters “WS” written before the number, for example: WS1234.

Parcels arriving without a WS number on the outside of the box will be refused. The customer pays for the

shipping to Warrantor. Warrantor pays for the shipping back to the customer within the continental United

States only. Customer is responsible for shipping charges on all other warranty claims.

Emotiva Audio Corporation

Attn: Repair Department

139 Southeast Parkway Court

Franklin, TN 37064

Units will be refused by Emotiva for the following:

Product was sent without the WS#

Product was sent with inadequate packaging.

Product was damaged in transit.

Product was shipped collect for shipping charges.

How does state law apply?

This warranty gives you specic legal rights, and you may also have other rights which vary from state to

state.

What if my product is damaged on the way to you?

Emotiva is not liable for damages that may incur while an item is in transport to us. Please purchase

insurance when you ship your item. If your Product was not adequately packaged, we will refuse receipt

and the damaged package will be returned to you at your cost. If you do not have the original Emotiva

Audio packaging, please check with our sales department to purchase replacement-shipping cartons.