Hisense HS312 [15/36] Troubleshooting

15

Troubleshooting

To keep the warranty valid, never try to repair the system yourself. If you encounter problems when using

this unit, check the following points before requesting service.

No power

• Ensure that the AC cord of the apparatus is

properly connected .

control and the unit.

• Insert the battery with its polarities (+/-)

aligned as indicated.

• Replace the battery.

• Aim the remote control directly at the sensor

on the front of the unit.

No sound

• Make sure that the unit is not muted. Press

MUTE or VOL+/VOL– button to resume normal

listening.

from the mains socket, then plug them again.

Switch on the soundbar.

• Ensure the audio setting of the input source

(e.g. TV, game console, DVD player, etc.)

is set to PCM or Dolby Digital mode while

using digital (e.g. HDMI, OPTICAL, COAXIAL)

connection.

• The subwoofer is out of range, please move the

subwoofer closer to the soundbar. Make sure

the subwoofer is within 5 m of the soundbar

audio formats from the input source. In this

case, the unit will mute. This is NOT a defect.

device is not muted.

I can’t nd the Bluetooth name of

this unit on my Bluetooth device for

Bluetooth pairing

• Ensure the Bluetooth function is activated on

your Bluetooth device.

• Ensure you have paired the unit with your

Bluetooth device.

This is a 15 mins power o function,

The subwoofer is idle or the indicator

of subwoofer do not light up.

• Please unplug power cord from the mains

sockect, and plug it in again after 4 minutes to

reset the subwoofer.