Segway Ninebot SuperScooter GT2 [5/31] Common failures and solutions

Segway Ninebot SuperScooter GT2 [5/31] Common failures and solutions
100–240 V~
58.8 V
0.1 kW, 115.6 W
57.8 V 2.0 A
[1]: Theoretical Range: tested while riding with a full battery, 75 kg (165 lbs) load, 25°C (77°F), at the speed of 12.4 mph (20
km/h) on average on pavement.
[2]: Typical Range: tested while riding with a full battery, 75 kg (165 lbs) load, 25°C (77°F), at the speed of 24.9 mph (40 km/h)
on average on pavement.
* Some of the factors that affect range include speed, number of starts and stops, ambient temperature, etc.
Tire
Others
Charger
Input Voltage
Max. Output Voltage
Output Power
Rated Output
Type
Tire Pressure
Material
11-inch Self-sealing tubeless tires
32 psi
Rubber
Speed Modes
Suspension System
Brake System
WALK mode, PARK mode, ECO mode, SPORT mode and RACE mode
Front and rear spring suspension
Front and rear adjustable damper
Front & Rear disc brakes
Item Parameter
Common Failures and Solutions
Error code Possible causes Solution
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
Throttle abnormality
Dashboard communication failure
Battery communication failure
Turn signals abnormality
Headlight abnormality
Water dectection in stem top
Over-voltage protection of motor
controller
Under-voltage protection of
battery/motor controller
High scooter temperature
High battery temperature
Low battery temperature
High front-drive-wheel temperature
Front-drive-wheel stall
Front-drive-wheel current sensor error
Front-drive-wheel
over-current
Front-drive-wheel motor phase failure
High rear-drive-wheel temperature
Rear-drive-wheel stall
Rear-drive-wheel current sensor error
Rear-drive-wheel over-current
Rear-drive-wheel motor phase failure
Rear motor hall sensor error
Front motor hall sensor error
Please try to charge the scooter.
Please try to apply heat dissipation for the scooter.
Please try to apply heat dissipation for the scooter.
Please try to warm up the scooter.
Please try to apply heat dissipation for the front-drive-wheel.
Please restart the scooter and try again.
Please contact
after-sales service or an authorized dealer.
Please restart the scooter and try again.
Please contact after-sales service or an authorized dealer.
Please try to apply heat dissipation for the rear-drive-wheel.
Please restart the scooter and try again.
Please contact after-sales service or an authorized dealer.
Please restart the scooter and try again.
Please contact after-sales service or an authorized dealer.
Please contact after-sales service or an authorized dealer.
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