Viomi Cleaning Robot SE V-RVCLM21A [15/99] Fault possible causes

Содержание

Похожие устройства

FAQ Fault Possible Causes Fault Possible Causes Vacuum mop does not turn on 1 The battery level is low Recharge the vacuum mop then try again 2 The ambient temperature is too low below 0 C or too high above 40 C Vacuum mop does not resume cleanup Vacuum mop does not start cleaning The battery level is low Recharge the vacuum mop then try again 1 Make sure the vacuum mop is not in Do Not Disturb mode which will prevent it from resuming cleaning 2 The vacuum mop will not resume cleaning if it is manually recharged or placed onto the charging dock Vacuum mop does not return to charging dock 1 There are too many obstructions around the charging dock Place the charging dock in a more open area 2 The vacuum mop is too far away from the charging dock Move it nearer to the charging dock and try again Vacuum mop does not return to charging dock after being moved Moving the vacuum mop a considerable distance may cause it to re map its surroundings If the vacuum mop is too far from the charging dock it might not be able to automatically return on its own in which case you will need to manually place the vacuum mop onto the charging dock Vacuum mop is malfunctioning Turn off the vacuum mop then turn it on again Vacuum mop does not recharge Vacuum mop makes a strange noise A foreign object might be caught in the main brush side brush orthe left right wheel Turn offthe vacuum mop and remove any debris Make sure there is enough open space around the charging dock and its charging contacts are free of dust and other debris Vacuum mop does not perform scheduled cleanup Make sure the vacuum mop is connected to the network otherwise it will be unable to sync with the app and perform scheduled cleanups Vacuum mop keeps going offline Make sure the vacuum mop is connected to the network and stays in range of Wi Fi at all times Vacuum mop cannot be connected with viomi vacuum v19_ miapXXXX in the app Make sure the charging dock and vacuum mop are in the range of Wi Fi and have a good signal Follow the instructions in the user manual to reset the Wi Fi connection and pair the vacuum mop again Vacuum mop no longer cleans efficiently or leaves dust behind Vacuum mop cannot connect to Wi Fi 1 The dust compartment is full Please empty the contents 2 The filter is blocked Please clean it 3 A foreign object is caught in the main brush Please clean it 1 Wi Fi signal is weak Make sure the vacuum mop is in an area with good Wi Fi coverage 2 There is something wrong with the Wi Fi connection Reset the Wi Fi and download the latest version of the app then try reconnecting 13

Скачать