Kuppersberg WM 490 W [67/112] Troubleshooting

Kuppersberg WM 490 W [67/112] Troubleshooting
ENGLISH TECHNICAL PASSPORT
Washing machine
67
9. TROUBLESHOOTING
Repair of your machine should be carried out by an authorised service company.
If your machine requires repair or if you cannot solve an issue with the information
provided below, then you should:
 Unplug your machine from the mains power supply.
 Turn off the water supply.
FAULT POSSIBLE CAUSE TROUBLESHOOTING
Your machine does not start. Machine not plugged in. Plug machine in.
Fuses are faulty. Replace the fuses.
No mains power supply. Check mains power.
Start/Pause button not pressed. Press the Start/Pause button.
Programme dial stop position. Turn the programme dial to the desired
position.
The machine door is not
completely closed.
Close the machine door.
Your machine does not
intake water.
Water tap is turned off. Turn tap on.
Water inlet hose may be twisted. Check water inlet hose and untwist.
Water inlet hose clogged. Clean water inlet hose lters. (*)
Inlet lter clogged. Clean the inlet lters. (*)
The machine door is not
completely closed.
Close the machine door.
Your machine does not
discharge water.
Drain hose clogged or twisted. Check the drain hose, then either clean or
untwist.
Pump lter clogged. Clean the pump lter. (*)
Laundry is too tighly packed
together in the drum.
Spread your laundry in the machine evenly.
Your machine vibrates. The feet have not been adjusted. Adjust the feet. (**)
Transit bolts tted for
transportation have not been
removed.
Remove the transit bolts from the machine.
(**)
Small load in the drum. This will not prevent operation of your
machine.
Your machine is overloaded with
laundry or laundry is unevenly
spread.
Do not overload the drum. Spread laundry
evenly in the drum.
Your machine rests on a hard
surface.
Do not set up your Washing Machine on
a hard surface.

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