Philips DVP2800 [14/19] Troubleshooting
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Philips DVP2800 [14/19] Troubleshooting

Philips DVP2800 [14/19] Troubleshooting
14
EN
6 Troubleshooting
To keep the warranty valid, never try to repair
the player yourself.
If you have problems using this player, check the
following points before you request service. If
you still have a problem, register your player and
get support at www.philips.com/support.
If you contact Philips, you will be asked for the
model and serial number of this player. The
model number and serial number are on the
back of this player. Write the numbers here:
Model No. _____________________________
Serial No. _____________________________
No picture.
• The TV video input channel is not correctly
selected (see the TV's user manual).
• If you have changed a TV system setting,
switch back to the default setting: 1) Press
to open the disc compartment. 2) Press
SUBTITLE.
No sound output from the TV.
• Make sure that the audio cables are
correctly connected between this player
and the TV.
No sound during DivX video playback.
• The audio codes are not supported.
No audio output from the loudspeakers of the
connected external audio device (for example,
stereosystem,amplierreceiver).
• Make sure that the audio cables or coaxial
cable are correctly connected.
• Switch the external audio device to
correct audio input source.
Disc cannot be read.
• Make sure that this player supports the
disc (see "Specications" > "Playable
media").
• For a recorded disc, make sure that the
disc is nalized.
Files cannot be displayed or read.
• Make sure that the number of les or
folders does not exceed the supported
limit of this player (maximum 648 les or
299 folders).
• Make sure that this player supports these
les (see "Specications" > "File format").
DivXvideolescannotbeplayed.
• Make sure that the DivX video le is
complete.
• Make sure that the le extension is correct.
DivX subtitles do not display correctly.
• Make sure that the subtitle le has the
same name as the DivX video le.
• Make sure that the subtitle le has an
extension name supported by this player
(.srt, .sub, .txt, .ssa, or .smi).
• Select the character set that supports the
subtitle (see "Use your DVD player" >
"DivX videos").
DVP2800_05_UM_EN.indd 14 2012/12/17 17:02:37

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