LG 47LA615V [3/20] Check the router or consult your internet service provider

ENGENGLISH

Troubleshooting Network Problems

Press the SETTINGS button to access the main menu.

Select the NETWORK → Network Status menu.

NETWORK

Network Setting

Move OK

Network Status

Follow the instructions below that correlate to your network status.

Check the TV or the router.

Network Status

Gateway

DNS

Internet

When an appears between TV and Gateway.

Check the cable connection between the TV and the wired router.

Reset the power for both the TV and the router/cable modem.

If you use a fixed IP address and choose to set the IP address automatically, an will

appear between TV and Gateway.

If you are not using a router, consult your Internet service provider for service.

Check the router or consult your Internet service provider.

Network Status

Gateway

DNS

Internet

When an appears between Gateway and DNS.

Check the router/cable modem.

- Unplug the router/cable modem, then plug it back in after 5 seconds.

- Press the Reset button on the router/cable modem.

If you are not using a router, consult your Internet service provider.

Network Status

Gateway

DNS

Internet

When an appears between DNS and Internet.

Unplug the router/cable modem, then plug it back in after 5 seconds.

Press the Reset button on the router/cable modem.

Check that the MAC address of the TV/router is registered with your Internet service

provider. (The MAC address displayed on the right pane of the network status window

should be registered with your Internet service provider.)

Check the router manufacturer’s website to make sure your router has the latest firmware

version installed.