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APC smart-ups smx1000i [16/21] Problem and possible cause solution
![APC smart-ups smx1000i [16/21] Problem and possible cause solution](/views2/1159287/page16/bg10.png)
Smart-UPS X 750/1000/1500 VA 120/230 Vac Rack-Mount 2U14
Troubleshooting
Problem and Possible Cause Solution
The UPS will not turn on or there is no output
The unit has not been turned on. Press the ON button once to turn on the UPS.
The UPS is not connected to utility
power.
Be sure that the power cable is securely connected to the unit and to the utility
power supply.
The input circuit breaker has tripped.
Reduce the load to the UPS, disconnect nonessential equipment and reset the
circuit breaker.
The unit shows very low or no input
utility voltage.
Check the utility power supply to the UPS by plugging in a table lamp. If the
light is very dim, check the utility voltage.
The battery connector plug is not
securely connected.
Be sure that all battery connections are secure.
There is an internal UPS fault.
Do not attempt to use the UPS. Unplug the UPS and have it serviced
immediately.
The UPS is operating on battery, while connected to utility power
The input circuit breaker has tripped.
Reduce the load to the UPS, disconnect nonessential equipment and reset the
circuit breaker.
There is very high, very low, or
distorted input line voltage.
Move the UPS to a different outlet on a different circuit. Test the input voltage
with the utility voltage display. If acceptable to the connected equipment,
reduce the UPS sensitivity.
UPS is emits intermittent beeps
The UPS is in normal operation. None. The UPS is protecting the connected equipment.
UPS does not provide expected backup time
The UPS battery is weak due to a
recent outage or is near the end
of its service life.
Charge the battery. Batteries require recharging after extended outages and
wear out faster when put into service often or when operated at elevated
temperatures. If the battery is near the end of its service life, consider
replacing the battery even if the replace battery indicator is not yet
illuminated.
The UPS is overloaded. Check the UPS load display. Unplug unnecessary equipment, such as printers.
Display interface LEDs flash sequentially
The UPS has been shut down remotely
through software or an optional accessory
card.
None. The UPS will restart automatically when utility power is restored.
The Site Wiring Fault LED illuminates
The UPS displays a fault message and emits a constant beeping sound
Internal UPS fault.
Do not attempt to use the UPS. Turn the UPS off and have it serviced
immediately.
Содержание
- Operation manual 1
- Smart ups x uninterruptible power supply 1
- Caution 3
- Important safety messages 3
- Inspect the package contents upon receipt notify the carrier and dealer if there is any damage 3
- Product description 3
- Read the safety guide supplied with this unit before installing the ups 3
- Safety and general information 3
- Front panel features 4
- Product overview 4
- Rear panel features 4
- Environmental specifications 5
- External battery pack 5
- Humidity 5
- Installation 5
- Maximum elevation 5
- Network management card 5
- Specifications 5
- Temperature 5
- Basic connectors 6
- Caution 6
- Connect equipment to the ups 6
- Operation 6
- Apc by schneider 7
- Display panel 7
- Electric 7
- Menu general functions 7
- Overview 7
- Standard menus 7
- Using the display interface 7
- Advanced menus 8
- Menu general functions 8
- Configuration 9
- Function factory default options description 9
- General settings 9
- Start up settings 9
- Ups settings 9
- Controllable outlet groups 10
- Function factory default options description 10
- Overview 10
- Controllable outlet group s 2 ups outlets 11
- Model specific controllable outlet groups 11
- Smart ups x 750 1000 1500 va 120 230 vac rack mount 2u 11
- Va 120 230 vac 11
- Va 120 vac 11
- Using the controllable outlet groups and ups outlets 12
- Customize the controllable outlet groups and the ups outlets 13
- Function factory default options description 13
- Network management card settings 14
- Emergency power off 15
- Normally closed contacts 15
- Normally open contacts 15
- Overview 15
- Display interface leds flash sequentially 16
- Problem and possible cause solution 16
- The site wiring fault led illuminates the ups displays a fault message and emits a constant beeping sound 16
- The ups is operating on battery while connected to utility power 16
- The ups will not turn on or there is no output 16
- Troubleshooting 16
- Ups does not provide expected backup time 16
- Ups is emits intermittent beeps 16
- All leds are illuminated and the ups is plugged into a wall outlet 17
- Problem and possible cause solution 17
- The replace battery led is illuminated 17
- The ups displays a site wiring fault message 17
- A always disconnect the ups batteries before shipping the united states department of transportation dot and the international air transport association iata regulations require that ups batteries be disconnected before shipping the internal batteries may remain in the ups 18
- A note the model number and serial number and the date of purchase the model and serial numbers are located on the rear panel of the unit and are available through the lcd display on select models 18
- B call apc by schneider electric customer support and a technician will attempt to solve the problem over the phone if this is not possible the technician will issue a returned material authorization number rma 18
- C if the unit is under warranty the repairs are free 18
- D service procedures and returns may vary internationally refer to the apc by schneider electric web site for country specific instructions 18
- If the unit requires service do not return it to the dealer follow these steps 18
- Service 18
- Transport the unit 18
- Two year limited factory warranty 19
- 2013 990 3458c 21
- Apc by schneider electric worldwide customer support 21
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