Gear4 pg548 alarmdock halo 2 black [61/62] Return policy warranty service

Return Policy / Warranty Service

Warranty claims will only be valid when accompanied with proof of purchase to evidence that

the product was purchased from an authorised dealer and that the claim is within allowed period.

To make a warranty claim you must first contact Disruptive Limited by email to support@gear4.com

stating your name, full postal address, telephone number, date and place of purchase and a detailed

description of the problem you are experiencing and don’t forget to include the name of the product

and its serial number.

If the defect is covered by this warranty then you will be provided with a Return to Manufacturer

Authorisation number and instructions for return shipment. Sending the product back to us under

this warranty shall be at your expense, and the return MUST be accompanied by the original proof of

purchase whilst we highly recommend that you retain a copy of this. Disruptive Limited shall not be

responsible for lost or damaged products during shipment. Any product returned without the original

proof of purchase will be returned without being examined or tested and such return shall be at the

customer’s expense.

To avoid any additional charges, all returns and exchanges must include the original packing

materials, product box, all included accessories which may include, but not necessarily be limited

to, power adapters or power cords, connecting cables, remote controls, adapters, insert cards and

instruction manuals. The absence of any of the aforementioned items may mean that you incur a

charge for their replacement. Disruptive Limited shall not be liable for any inconvenience, loss of

time, or loss of use of the product.

Return Policy / Warranty Service | GEAR4

GEAR4_PG548_MANUAL_INNER_V1.1.indd 58 05/08/2011 13:29