Epson WorkForce Pro WF-R5190DTW (RIPS) [31/38] Smartphone or tablet

Epson WorkForce Pro WF-R5190DTW (RIPS) [31/38] Smartphone or tablet
Computer Connected to Wi-Fi or Ethernet
Cannot stop printing even though the print job was cancelled from the
computer
Was the print job sent from a network computer running Mac OS X ( 10.5.x or 10.6.x)?
If all of the following conditions apply to your environment, you cannot stop printing from the computer.
- The product supports AirPrint.
- The print job was sent from a connected network computer running Mac OS X (10.5.x or 10.6.x).
- In the Bonjour settings of the Web page embedded in the product, Top Priority Protocol is set to IPP.
In this case, press the cancel button on the product’s control panel to stop printing.
If you want to be able to stop printing using the computer, make the following settings.
1. Open the Web page embedded in the product. Refer to “Web Page Embedded in the Product” on page 21.
2. Click AirPrint Setup.
3. Select Port9100 in the Top Priority Protocol pull-down menu, and then click OK.
4. If Top Priority Protocol:Port9100 is displayed, click OK.
5. Close the browser.
6. Select System Preferences from the Apple Menu.
7. Click the Print & Fax icon.
8. Select the product that you want to set from the product list, and then click - to delete the product.
9. Click + under the Printers list, and then select the product that you want to set from the network printer list.
10. When your product name is displayed in the Name box, click the Add button.
If you print from the re-registered product, you can stop printing from the computer.
Printing is slow or the data end is truncated
Is the printer port setup correctly?
Follow the steps below to check the printer port (for Windows).
1. Select Desktop > Settings charm > Control Panel, and then select View devices and printers (for Windows 8).
Click start - Control Panel - Hardware and Sound - Devices and Printers (for Windows 7).
Click start - Control Panel - Hardware and Sound - Printers (for Windows Vista).
Click Start - Control Panel - Printers and Other Hardware - Printers and Faxes (for Windows XP).
2. Right-click your product icon.
3. Select Printer properties (Windows 8/7) or Properties (Windows Vista/XP).
4. Select the Ports tab.
5. Check that the correct protocol is selected in the descriptions column for your product.
Smartphone or tablet
Even though the device sends a multiple-page print job using AirPrint, the
printer prints only the last page
Is the device running iOS 4.x?
AirPrint-compatible printers support devices running iOS 5.x or later. When using AirPrint to print, use iOS 5.x
or later. The printer may not print normally with iOS 4.x. If you are using iOS 4.x, upgrade the operating system to
iOS 5.x or later. To upgrade the operating system, visit the Apple Web site.
Network Guide
Troubleshooting
31

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