![HP scanjet g4010 [19/28] Care and maintenance](/img/pdf.png)
HP scanjet g4010 [19/28] Care and maintenance
![HP scanjet g4010 [19/28] Care and maintenance](/views2/1169001/page19/bg13.png)
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Care and maintenance
This section presents information about how to care for and maintain the scanner.
● Clean the scanner glass
● Clean the transparent materials adapter (TMA)
● Order maintenance and scanner supplies
Occasional cleaning of your scanner helps ensure higher-quality scans. The amount of
care necessary depends upon several factors, including the amount of use and the
environment. You should perform routine cleaning as necessary.
For all care and maintenance procedures required for the scanner, please see the Care
and maintenance section for your scanner in the onscreen Help. In the HP Solution
Center, click Help, and then select the Help section for your scanner model.
Routine cleaning and maintenance should include cleaning the scanner glass and the
transparent materials adapter (TMA).
Caution Avoid placing items that have sharp edges in the scanner. Doing so
can damage the scanner. Before placing an item on the scanner glass, make sure
that the item does not contain wet glue, correction fluid, or other substances that
can be transferred to the glass.
Clean the scanner glass
1. Disconnect the USB cable and power cable from the scanner.
2. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glass
cleaner, and dry the glass with a dry, soft, lint-free cloth.
Caution Use only glass cleaner. Avoid abrasives, acetone, benzene, and
carbon tetrachloride, all of which can damage the scanner glass. Avoid
isopropyl alcohol because it can leave streaks on the glass.
Do not spray the glass cleaner directly on the glass. If too much glass cleaner is
applied, the cleaner could run to the edges and damage the scanner.
3. When you have finished, reconnect the USB cable and power cable to the scanner.
Note For instructions about how to clean the underside of the scanner glass,
visit www.hp.com/support.
Clean the transparent materials adapter (TMA)
Clean the TMA with a dry, soft cloth. If necessary, lightly spray the cloth with glass cleaner
and wipe the TMA.
Order maintenance and scanner supplies
You can purchase maintenance parts online at the scanner support Web site
at www.hp.com/buy/parts or from your local HP dealer.
User Guide 17
Содержание
- Contents 3
- Accessibility 4
- Accessing the user guide with screen reader software 4
- How to use the scanner 4
- Where to get additional information 4
- Button disable utility 5
- Front panel and accessories overview 5
- How to use the hp photosmart software 5
- Front panel buttons 6
- Image quality 6 color scanning vs speed 6
- Scanning overview 6
- Transparent materials adapter tma 6
- Preview a scanned image 7
- Scan from other software programs 7
- Scan from the hp solution center 7
- Scan from the scanner front panel buttons 7
- Scan pictures 8
- Scan pictures and documents 8
- Select original type document or picture 8
- Scan documents 9
- Scan multiple pictures with one scan 9
- Scan film 11
- Scan positives such as 35 mm slides or negatives hp scanjet g4010 11
- Scan positives such as 35 mm slides or negatives hp scanjet g4050 13
- Make copies 16
- Tips for scanning transparent items 16
- E mail a document or picture 17
- Scan to a pdf file 17
- Change scan settings 18
- Care and maintenance 19
- Clean the scanner glass 19
- Clean the transparent materials adapter tma 19
- Order maintenance and scanner supplies 19
- Reset the scanner 20
- Scanner initialization or hardware problems 20
- Test the scanner hardware 20
- Troubleshooting 20
- Additional troubleshooting information 21
- Scanner has stopped working properly 21
- Scanner operation problems 21
- Buttons appear not to work 22
- Scanner does not scan right away 22
- Scanner will not turn on 22
- Issues with scanning documents or text ocr 23
- Scanned image is fuzzy 23
- Scanner is scanning items very slowly 23
- Dots or streaks appear in the scanned image 24
- Incorrect colors print or the image is too light or dark 24
- Scanner glass needs to be cleaned 24
- Slides negatives and tma issues 24
- The image cannot be enlarged 24
- No light or only dim light is visible in the tma after selecting slides or negatives in the scan dia 25
- No light or only dim light is visible in the tma after selecting slides or negatives in the scan dialog box 25
- The scanned images are dark 25
- The tma does not work at all 25
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