Samsung hw-j450 [24/27] Troubleshooting

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TROUBLESHOOTING

TROUBLESHOOTING

Refer to the table below when this product does not function properly. If the problem you are experiencing is

not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and

contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

The unit will not turn on.

●

Is the power cord plugged into the outlet? ¼ Connect the power plug to the outlet.

●

Is the volume set to minimum?

¼ Adjust the Volume.

The remote control does not work.

●

Are the batteries drained?

●

Is the distance between the remote control and

main unit too far?

¼ Replace with new batteries.

¼ Move closer to the unit.

The TV SoundConnect (TV pairing) failed.

●

Reset the TV MODE and connect again.

Samsung TVs released from 2012 on. Check your

TV to see if it supports TV SoundConnect.

¼ Update your TV with the latest firmware.

¼ Contact the Samsung call center.

¼ Press and hold the

+#

reset the TV SoundConnect connection.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

●

Your subwoofer may not be connected to the

¼ Try to connect your subwoofer again.

SW+6).