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Yealink VC110 (VCM60) Руководство администратора онлайн [221/236] 167068
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Troubleshooting
211
8.
Click Export to open the file download window, and then save the file to your local
endpoint.
To capture packets using the Ethernet software:
Connect the Internet ports of the endpoint and the PC to the same HUB, and then use
Sniffer, Ethereal or Wireshark software to capture the signal traffic. You can also set
mirror port on a switch to monitor the port connected to the endpoint.
In some instances, status indicators are helpful for finding endpoint troubles. Status
indicators may consist of the power LED, icons on the status bar of the display device or
prompt messages.
The following shows two examples of obtaining the endpoint information from status
indicators:
If a LINK failure of the endpoint is detected, the icon will appear on the status
bar of the display device, indicating the current network is not available.
If the power LED does not light, it indicates the endpoint is not powered on.
For more information on the icons, refer to Icon Instructions on page 29.
Wrong configurations may have an impact on your endpoint use. You can export
configuration file to check the current configuration of the endpoint and troubleshoot if
necessary. For more information on how to export endpoint configuration, refer to
Importing/Exporting Configuration on page 198.
Содержание
- We are striving to improve our documentation quality and we appreciate your feedback email 3
- Your opinions and comments to docsfeedback yealink com 3
- About this guide 5
- Documentations 5
- Firmware 5
- Changes for release 10 guide version 10 1 6
- In this guide 6
- Summary of changes 6
- About this guide v 7
- Getting started 35 7
- Table of contents 7
- Table of contents vii 7
- Vc110 video conferencing endpoint introduction 1 7
- Configuring call preferences 99 8
- Configuring network 49 8
- Configuring endpoint settings 29 9
- Configuring security features 77 9
- Endpoint management 63 9
- Appendix 21 10
- Endpoint maintenance 97 10
- Index 25 10
- Troubleshooting 05 10
- Vc110 video conferencing endpoint introduction 11
- Voip principles 11
- Physical features of endpoint 12
- Vc110 all in one unit user interface 12
- Cable hub user interface 13
- Full hd camera 13
- Packaging contents 13
- Video resolution 13
- Vc110 all in one package 14
- Vcm60 package 15
- Vcp40 package 16
- Endpoint component instructions 17
- Vc110 all in one unit 17
- Vcm30 package 17
- Infrared sensor 19
- Cable hub 21
- Vcm60 video conferencing wireless microphone 21
- Placing the vcm60 22
- Connecting vcm60 to the video conferencing endpoint 23
- Turning on or off the vcm60 23
- Standby mode 25
- Muting or unmuting the vcm60 26
- Viewing vcm60 information 26
- Registering and unregistering the vcm60 27
- Charging the vcm60 29
- Vcm60 working frequency 30
- Vcp40 video conferencing phone 31
- Placing the vcm30 34
- Vcm30 video conferencing microphone array 34
- Muting or unmuting the vcm30 35
- Viewing vcm30 information 35
- Vcr10 remote control 37
- Icon instructions 39
- Icons on display device 39
- Icons on the vcp40 video conferencing phone 41
- Led instructions 41
- Remote control 43
- User interfaces 43
- Web user interface 43
- Endpoint connection and installation 45
- Getting started 45
- Connecting the vc110 video conferencing endpoint 46
- Installing the cable hub 47
- Installing the vc110 all in one unit 47
- Installing the vc110 video conferencing endpoint 47
- Installing batteries in the remote control 49
- Connecting the cpe80 expansion microphone 50
- Remote control battery safety information 50
- Ac power optional 51
- Power over ethernet 51
- Powering the endpoint on or off 51
- Endpoint initialization 52
- Endpoint startup 53
- Setup wizard 53
- Enabling communication with other endpoints 57
- Placing a test call from the yealink vc110 endpoint 57
- Configuring network 59
- Preparing the network 59
- Configuring lan properties 60
- Dhcp option 60
- Static dns 63
- Configuring network settings manually 65
- Configuring network speed and duplex mode 67
- Full duplex 68
- Half duplex 68
- Lldp med media endpoint discovery 70
- Manual configuration for vlan 73
- Dhcp vlan 75
- X authentication 76
- H 23 tunneling 81
- Configuring the endpoint for use with a firewall or nat 85
- Reserved ports 85
- Network address translation 88
- Static nat 88
- Full cone 95
- Port restricted cone 95
- Restricted cone 95
- Symmetric 95
- Data qos 102
- Video qos 102
- Voice qos 102
- Inband 120
- Rfc 2833 120
- Sip info 120
- Daylight saving time 142
- Time zone 142
- Ldap attributes 177
- Administrator s guide for yealink vc110 video conferencing endpoint 192
- Aes128 sha 192
- Aes256 sha 192
- Client to authenticate each other and negotiate an encryption algorithm and 192
- Cryptographic keys before data is exchanged 192
- Des cbc sha 192
- Des cbc3 sha 192
- Dhe dss aes128 sha 192
- Dhe dss aes256 sha 192
- Dhe dss rc4 sha 192
- Dhe rsa aes128 sha 192
- Dhe rsa aes256 sha 192
- Edh dss des cbc sha 192
- Edh dss des cbc3 sha 192
- Edh rsa des cbc sha 192
- Edh rsa des cbc3 sha 192
- Encryption and message authentication code mac algorithms used to negotiate the 192
- Endpoint supports the following cipher suites 192
- Exp1024 des cbc sha 192
- Exp1024 dhe dss des cbc sha 192
- Exp1024 dhe dss rc4 sha 192
- Idea cbc sha 192
- Protocol the tls record protocol completes the actual data transmission and ensures 192
- Rc4 md5 192
- Rc4 sha 192
- Remote parties and connect to the https url for provisioning in a way that is designed 192
- Security settings for a network connection using the tls ssl network protocol the 192
- Select ok to reboot the endpoint immediately 192
- The display device prompts reboot now 192
- The endpoint supports tls 1 a cipher suite is a named combination of authentication 192
- The integrity and privacy of the data the tls handshake protocol allows the server and 192
- The security of message transmission allowing the endpoint to communicate with other 192
- Tls is a commonly used protocol for providing communications privacy and managing 192
- Tls protocol is composed of two layers tls record protocol and tls handshake 192
- To prevent eavesdropping and tampering 192
- Certificates 193
- Button on the remote control or on the display device 225
- Change video input source 225
- Check whether no special fluorescent or neon signs nearby 225
- Check whether the accounts have been registered correctly and the endpoint uses 225
- Check whether the battery has sufficient power left 225
- Check whether the display device is connected properly to the vc110 all in one 225
- Check whether the display device is in sleep mode or is turned off press the power 225
- Check whether the endpoint is in sleep mode press any key on the vcp40 phone or 225
- Check whether the endpoint is powered on 225
- Check whether the far site enables the dnd feature 225
- Check whether the network of the far site is available 225
- Check whether the network of the near site is available 225
- Check whether the positive and negative charges of the battery are connected 225
- Check whether you have selected the correct video input source you can try to 225
- Correctly 225
- Correctly in the endpoint and whether the connection between the endpoint and 225
- Ensure that the number you are calling is correct 225
- If you have configured the endpoint to obtain the time and date from the ntp 225
- If you have configured the endpoint to obtain the time and date manually ensure 225
- Ntp server is working properly 225
- Remote control to resume endpoint operation 225
- Server automatically ensure that sntp server and time zone are configured 225
- That you have configured the time and date correctly 225
- The appropriate account to call the far site 225
- Troubleshooting 225
- Administrator s guide for yealink vc110 video conferencing endpoint 230
- And then press 230
- Click confirm 230
- Configure some features need to take effect after a reboot 230
- Configure the automatic sleep time to be 1 hours or less 230
- Consider decreasing the monitor s sharpness brightness and contrast settings if 230
- During the upgrade process 230
- Ensure that the downloaded firmware applies to the endpoint 230
- Ensure that the endpoint is powered on normally and the network is available 230
- Ensure that the firmware is different from the firmware currently in use 230
- Have the same effect as a static image 230
- Interface is not refreshed or closed during the upgrade process 230
- Reboot 230
- Reboot and then 230
- Reboot endpoint 230
- Reset endpoint 230
- They are set to their maximum values 230
- Upgrade firmware 230
- When upgrading firmware via web user interface ensure that the web user 230
- When you do one of the following the endpoint will reboot 230
- You can reboot the endpoint in the following ways 230
- Administrator s guide for yealink vc110 video conferencing endpoint 234
- Deutsche telekom ag root ca 2 234
- Digicert high assurance ev root ca 234
- Equifax secure certificate authority 234
- Equifax secure ebusiness ca 1 234
- Equifax secure global ebusiness ca 1 234
- Geotrust global ca 234
- Geotrust global ca2 234
- Geotrust primary ca 234
- Geotrust primary ca g2 ecc 234
- Geotrust universal ca 234
- Geotrust universal ca2 234
- Thawte personal freemail ca 234
- Thawte premium server ca 234
- Thawte primary root ca g1 ev 234
- Thawte primary root ca g2 ecc 234
- Thawte primary root ca g3 sha256 234
- Thawte server ca 234
- Verisign class 1 public primary certification authority 234
- Verisign class 1 public primary certification authority g2 234
- Verisign class 1 public primary certification authority g3 234
- Verisign class 2 public primary certification authority g2 234
- Verisign class 2 public primary certification authority g3 234
- Verisign class 3 public primary certification authority 234
- Verisign class 3 public primary certification authority g2 234
- Verisign class 3 public primary certification authority g3 234
- Verisign class 3 public primary certification authority g4 234
- Verisign class 3 public primary certification authority g5 234
- Verisign class 4 public primary certification authority g2 234
- Verisign class 4 public primary certification authority g3 234
- Verisign universal root certification authority 234
- Yealink endeavors to maintain a built in list of most common used ca certificates due to memory constraints we cannot ensure a complete set of certificates if you are using a certificate from a commercial certificate authority not in the list above you can send a request to your local distributor at this point you can upload your particular ca certificate into your phone for more information on uploading custom ca certificate refer to transport layer security on page 182 234
- Yealink ip phones trust the following cas by default 234
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