Yealink sip-t21 — общие советы по устранению неполадок IP-телефонов [127/142]
![Yealink SIP-T21P E2 [127/142] Troubleshooting](/views2/1192389/page127/bg7f.png)
Troubleshooting
117
This chapter provides general troubleshooting information to help to solve the problems
you might encounter when using your SIP-T21P IP phone.
If you require additional information or assistance with your new phone, contact your
system administrator.
Why is the LCD screen blank?
Ensure that the phone is properly plugged into a functional AC outlet.
Ensure that the phone is plugged into a socket controlled by a switch that is on.
If the phone is plugged into a power strip, try plugging it directly into a wall outlet
instead.
If the phone is powered from PoE, ensure you use a PoE-compliant switch or hub.
Why does the phone display “Network Unavailable”?
Ensure that the Ethernet cable is plugged into the Internet port on the phone and
the Ethernet cable is not loose.
Ensure that the switch or hub in your network is operational.
Contact your system administrator for more information.
Why does the phone display “No Service”?
The LCD screen displays “No Service” when no SIP account registers successfully.
Why doesn’t the phone display time and date correctly?
Check if you have configured the phone to obtain the time and date from the SNTP
server automatically. If the phone fails to connect the SNTP server, configure the time
and date manually.
How do I find the basic information of the phone?
Press the OK key when the phone is idle to check the basic information of the phone,
such as the IP address and firmware version. For more the basic information, refer to
Phone Status on page 13.
Содержание
- We are striving to improve our documentation quality and we appreciate your feedback email p.3
- Your opinions and comments to docsfeedback yealink com p.3
- Summary of changes p.5
- In this guide p.5
- Changes for release 71 guide version 71 0 p.5
- About this guide p.5
- Table of contents vii p.7
- Table of contents p.7
- Overview 1 p.7
- Getting started 9 p.7
- Customizing your phone 17 p.7
- About this guide v p.7
- Advanced phone features 95 p.8
- Basic call features 63 p.8
- Troubleshooting 17 p.9
- Regulatory notices 27 p.9
- Index 31 p.9
- Appendix a time zones 29 p.9
- Overview p.11
- Hardware component instructions p.11
- Icon instructions p.13
- Led instructions p.14
- Web user interface p.15
- User interfaces p.15
- Phone user interface p.15
- Documentations p.17
- Packaging contents p.19
- Getting started p.19
- Phone installation p.21
- Power over ethernet p.22
- Ac power p.22
- Phone status p.23
- Phone initialization p.23
- Basic network settings p.24
- Registration p.26
- Idle screen p.26
- General settings p.27
- Customizing your phone p.27
- Contrast p.27
- Language p.28
- Time date p.29
- Administrator password p.30
- Keypad lock p.31
- Key as send p.31
- Audio settings p.34
- Volume p.34
- Ring tones p.35
- Directory p.37
- Contact management p.37
- Local directory p.38
- Editing groups p.39
- Adding groups p.39
- Deleting groups p.40
- Adding contacts manually p.41
- Adding contacts p.41
- Adding contacts from remote phone book p.42
- Adding contacts from call history p.42
- Editing contacts p.43
- Deleting contacts p.43
- Placing calls to contacts p.44
- Search source list in dialing p.45
- Searching for contacts p.45
- Importing exporting contact lists p.47
- Blacklist p.48
- Remote phone book p.50
- Call history management p.52
- System customizations p.54
- Logo customization p.54
- Headset use p.55
- Headset prior p.55
- Headset mode activation deactivation p.55
- Line keys p.56
- Dss keys p.56
- Programmable keys p.63
- Multiple line keys per account p.64
- Account registration p.64
- Account management p.64
- Replace rule p.65
- Dial plan p.65
- Dial now p.67
- Area code p.68
- Block out p.69
- Emergency number p.70
- Live dialpad p.71
- Hotline p.72
- Auto answer p.73
- Someone else or conduct a conference call p.73
- Call forward p.73
- Redialing numbers p.73
- Call completion p.73
- Basic call features p.73
- Recent call in dialing p.73
- Auto redial p.73
- Placing calls p.73
- Include p.73
- Answering calls p.73
- If you require additional information or assistance with your new phone contact your p.73
- Anonymous call rejection p.73
- Ending calls p.73
- Do not disturb dnd p.73
- Anonymous call p.73
- Conference p.73
- Call waiting p.73
- You can place a call in three ways using your sip t21p ip phone p.73
- Call transfer p.73
- Using the handset p.73
- Call return p.73
- This chapter provides basic operating instructions for the sip t21p ip phone topics p.73
- Call pickup p.73
- The sip t21p ip phone is designed to be easily used like a regular phone on a public p.73
- Call park p.73
- System administrator p.73
- Call mute p.73
- Switched telephone network pstn you can place calls answer calls transfer a call to p.73
- Call hold resume p.73
- Answering calls p.75
- Ending calls p.76
- Redialing numbers p.77
- Recent call in dialing p.77
- Auto answer p.78
- Auto redial p.79
- Call completion p.80
- Call return p.81
- Call mute p.81
- Call hold resume p.82
- Do not disturb dnd p.83
- Static forwarding p.86
- Call forward p.86
- Dynamic forwarding p.92
- Call transfer p.92
- Conference p.94
- Call waiting p.94
- Network conference p.95
- Local conference p.95
- Call park p.97
- Directed call pickup p.98
- Call pickup p.98
- Group call pickup p.101
- Anonymous call p.103
- Anonymous call rejection p.104
- Advanced phone features p.105
- Busy lamp field blf p.105
- Call recording p.107
- Hot desking p.109
- Outgoing intercom calls p.111
- Intercom p.111
- Incoming intercom calls p.111
- Sending rtp stream p.113
- Multicast paging p.113
- Receiving rtp stream p.115
- Music on hold p.116
- Automatic call distribution acd p.117
- Short message service sms p.119
- Messages p.119
- Voice mail p.121
- Message waiting indicator mwi p.122
- Troubleshooting p.127
- Service agreements p.137
- Safety instructions p.137
- Regulatory notices p.137
- Limitations of liability p.137
- Appendix a time zones p.139
Похожие устройства
-
Yealink SIP-T44WКраткое руководство -
Yealink sip-t19Инструкция по эксплуатации -
Yealink sip-t28pИнструкция по эксплуатации -
Yealink sip-t21pИнструкция по эксплуатации -
Yealink sip-t19pИнструкция по эксплуатации -
Yealink sip-t22pИнструкция по эксплуатации -
Yealink sip-t26pИнструкция по эксплуатации -
Fanvil X301WИнструкция в сокращённом виде -
Fanvil X210Инструкция в сокращённом виде -
Fanvil X210iБыстрый старт -
ORIGO OPH500Общее описание -
ORIGO OPH500Краткое руководство по установке
Узнайте, как решить распространенные проблемы с IP-телефонами, включая черный экран, отсутствие сети и неправильное время. Полезные советы и рекомендации.