JBL OnBeat [7/9] Troubleshooting your jbl onbeat speaker dock

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Problem Solution

No sound (amber LED is not illuminated):

• Make sure that the power supply is properly connected to the JBL OnBeat speaker

dock and to a working AC outlet.

No sound (white LED is illuminated):

• Touch the Volume Up (+) button to increase the system volume.

• If you’re using a docked iPod/iPhone/iPad device, make sure that it is properly

docked in the JBL OnBeat speaker dock.

• If you’re using an auxiliary source, make sure that the audio cable is properly

connected to the JBL OnBeat speaker dock Audio In connector and to the source

component’s audio output.

• Make sure that the iPod/iPhone/iPad device or other source component is not in the

Pause mode and that its volume control is not turned all the way down.

Sound crackles, hisses or is distorted:

• Turn the iPod/iPhone/iPad device or other source component’s volume down.

• Make sure that the iPod/iPhone/iPad EQ setting is set to “Off.”

Loud hum or buzzing:

• Make sure that the audio cable is plugged all the way into the JBL OnBeat speaker

dock Audio In jack.

• Replace the audio cable.

• Unplug the power supply and connect it to a different AC outlet.

Sound comes from only one speaker:

• Make sure that the iPod/iPhone/iPad device is properly seated all the way into the

docking connector.

• Make sure that the audio cable is plugged all the way into the JBL OnBeat speaker

dock Audio In jack.

• Make sure that the audio cable is a stereo cable.

trOuBleshOOtIng yOur JBl OnBeat speaKer dOcK