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Xerox Phaser 6000 — troubleshooting Guide for Color Printers: Common Issues and Solutions [48/78]
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Troubleshooting
Phaser 6000/6010 Color Printer
User Guide
48
Vertical blanks. The LED window is dirty. Clean the LED windows. For details, see
Cleaning the LED Windows on page 49.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace if necessary.
Slanted printing. The paper guides in the trays
are not set correctly.
Reset the paper tray guides. For details,
see Basic Printing in the Quick Use
Guide.
Horizontal bands at regular
intervals.
The printer is damaged and is
malfunctioning.
For assistance, go to the Xerox
®
Support
website at:
•
Phaser 6000 go to:
www.xerox.com/office/6000support
•
Phaser 6010 go to:
www.xerox.com/office/6010support
Colors are blurry or there is
white area around objects.
Color-to-color alignment is not
correct.
Perform an automatic color registration
adjustment. For details, see Color
Registration on page 53.
Symptom Cause Solution
Содержание
176- Xerox phaser 6000 6010 color printer
- Phaser
- User guide guide d utilisation
- Maintenance
- Troubleshooting
- Safety
- Contents
- Printer specifications
- A regulatory information
- All countries 75 north america 75 other countries 75 european union 75
- B recycling and disposal
- Safety
- Power cord
- General guidelines
- Electrical safety
- Printer location
- Ozone release
- Operational safety
- Operational guidelines
- Printer supplies
- Maintenance safety
- The following safety symbols are marked on the printer
- Symbol description
- Printer symbols
- Maintenance
- Cleaning the printer
- General precautions
- Cleaning the interior
- Cleaning the exterior
- Replacing toner cartridges
- General precautions
- Replacing a toner cartridge
- Replacing a toner cartridg
- Phaser 6010 printer toner cartridge error message
- Phaser 6000 printer toner cartridge error message
- Recycling supplies
- When to order supplies
- Ordering supplies
- Consumables
- Checking the status of the printer
- Checking print job status
- Accessing centreware internet services
- Managing the printer with centreware internet services
- Managing the printer
- Using online help
- Configuring email alerts
- Checking printer status with printer setting utility
- Checking printer status using email
- Checking page counts
- Checking page count on the phaser 6010 printer
- Checking page count on the phaser 6000 printer
- Using the printer setting utility to print the printer settings
- Using the control panel to print the printer settings
- Using the control panel
- Using centreware internet services
- Moving the printer
- Troubleshooting
- Error and status messages
- Troubleshooting overview
- Printer setting utility alerts
- Online support assistant
- Information pages
- Phaser 6010 printer
- You can obtain more information about your printer from these sources
- To print information pages 1 on the printer control panel press the menu button 2 at information pages press the ok button 3 press the down arrow button to go to the desired page and then press ok
- Resource link
- Phaser 6000 printer
- More information
- Resource link
- Avoiding jams
- Phaser 6010 printer error messages
- Note xxx indicates one of the following the yellow toner y cyan toner c magenta toner m black toner k a tray or fuser nnn indicates a numeric value
- Control panel messages
- Code message condition reason solution
- When the printer detects an error it indicates the error by lighting or blinking the orange ready light when the error indicator light is activated an error message appears on the control panel to explain the fault a blinking orange ready light shows that there is an error rendering the printer inoperable recovery requires restarting the printer or having the printer serviced when the orange ready light is lit solidly follow the instructions displayed on the control panel to fix the problem
- This section includes phaser 6010 printer supply status messages on page 36 phaser 6010 printer error messages on page 36 phaser 6000 printer status warning and error indicators on page 37 phaser 6000 printer error codes on page 38 phaser 6000 printer extended error codes on page 39
- The printer uses control panel messages to indicate printer status errors and to provide instructions
- Status messages tell you about the status of the printer and its supplies
- Phaser 6010 printer supply status messages
- The printer uses the lighted symbol on the control panel to indicate the printer status errors and warnings
- Phaser 6000 printer status warning and error indicators
- Name icon description
- When the printer detects an error it indicates the error by lighting or blinking the error indicator light when the error indicator light is activated one or more of the other symbols activate to indicate the fault a blinking error symbol indicates an error that renders the printer inoperable recovery requires restarting the printer or having the printer serviced when the error indicator light is lit solidly or one or more of the indicators is on or flashing the printer requires attention use the indicators and the following table to decode the error and determine the action to take
- Phaser 6000 printer error codes
- Name icon description
- If the symbol in the table is smaller with radiating beams it means that the indicator is flashing
- If the symbol in the table is bold it means that the indicator is lit solidly
- Error action to take error code
- Phaser
- Error action to take error code
- The printer indicates a fault by turning on the error indicator light when the error indicator light is illuminated the printer usually turns on or flashes another to show the nature of the fault if the error indicator is turned on without another indicator close the rear cover if the rear cover is already closed press the ok button for more than 3 seconds to see an additional indicator light pattern the extended light pattern appears for about 3 seconds then the error indicator light illuminates press the ok button as many times as necessary to read the pattern of the indicator lights use the following table to decode the indicator light pattern for the error code
- Phaser 6000 printer extended error codes
- Warning never open or remove printer covers that are secured with screws unless instructed in the manual a high voltage component can cause electric shock do not try to alter the printer configuration or modify any parts an unauthorized modification can cause smoke or fire
- Symptom reason solution
- Problems with the printer
- Phaser
- If you encounter a problem with your printer use the following table to troubleshoot and fix the problem for additional troubleshooting information see troubleshooting overview on page 32
- Caution probable causes of trouble are that the printer computer server or other hardware is not correctly set for the network environment you are using
- Symptom reason solution
- Phaser
- Symptom reason solution
- Phaser
- Print quality problems
- If the print quality does not improve after carrying out the appropriate action contact xero
- Grayscale images printed with the composite black setting count as color pages because color consumables are used composite black is the default setting on most printers
- Customer support or your reseller
- Symptom cause solution
- Phaser
- Notes to enhance print quality toner cartridges for many models of equipment have been designed to cease functioning at a predetermined point
- Symptom cause solution
- Symptom cause solution
- Phaser
- Symptom cause solution
- Phaser
- Symptom cause solution
- Phaser
- Cleaning the led windows
- Cleaning the color toner density sensors
- Performing color registration with the printer setting utility
- Performing an automatic color registration adjustment
- Enabling disabling automatic color registration
- Color registration
- Printing the color registration correction chart with the printer setting utility
- Manual color registration with the printer setting utility
- Determining the color registration values
- Performing color registration at the phaser 6010 printer
- Entering color registration values with the printer setting utility
- Enabling disabling automatic color registration
- Printing the color registration correction chart
- Performing an automatic color registration adjustment
- Manual color registration at the phaser 6010 printer
- Determining the color registration values
- Entering color registration value at the control panel
- Adjusting the bias transfer roller
- Adjusting the fuser
- Adjusting altitude
- Printer specifications
- Physical specifications
- Weights and dimensions
- Width 80 cm 31 in
- Total space requirements
- Printer specifications
- Phaser 6000 6010 color printer user guide 65
- Height 39 cm 15 in
- Depth 92 cm 36 in
- Clearance requirements
- Temperature
- Relative humidity
- Environmental specifications
- Elevation
- Power source
- Power consumption
- Electrical specifications
- Item specification
- Phaser
- Performance specifications
- Regulatory information
- United states fcc regulations
- Electromagnetic interference
- Canada regulations
- European union
- Turkey rohs regulation
- Other regulations
- Ine uygundur
- In compliance with article 7 d we hereby certify it is in compliance with the eee regulation
- Eee yönetmel
- Material safety data sheets
- North america
- European union
- All countries
- Recycling and disposal
- Other countries
- Professional business environment
- Domestic household environment
- Note for the battery symbol
- Information for users on collection and disposal of old equipment and used batteries
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Discover effective solutions for common color printer issues such as slanted printing, blurry colors, and LED window maintenance. Ensure optimal performance with our troubleshooting tips.