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KN4124VA
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Aten KN4124VA [199/287] Firmware upgrade recovery

Aten KN2124VA [199/287] Firmware upgrade recovery

Chapter 10. Maintenance

181

Firmware Upgrade Recovery

Should the switch’s main firmware upgrade procedure fail, and the switch

becomes unusable, the following firmware upgrade recovery procedure will

resolve the problem:

1. Power off the switch.

2. Press and hold the Reset Switch in (see Reset Switch, page 12).

3. While holding the Reset Switch in, power the switch back on.

This causes the switch to use the original factory installed main firmware

version. Once the switch is operational, you can try upgrading the main

firmware again by logging on to the KVM over IP switch via web browser (see

Main Firmware Upgrade, page 180).

Содержание

Kvm over ip switch user manual 1
Emc information 2
Sj t 11364 2006 3
The following contains information that relates to china 3
This product is rohs compliant 3
Be sure to register your product at our online support center 4
For telephone support call this number 4
Online registration 4
Telephone support 4
User information 4
Batterie avis de sécurité 5
Battery safety notice 5
Il existe un risque d explosion si la batterie est remplacée par un incorrect tapez jeter les piles usagées selon la pertinente instructions 5
There is a risk of explosion if the battery is replaced with an incorrect type dispose of used batteries according to the relevant instructions 5
User notice 5
Package contents 6
Chapter 1 7
Chapter 2 7
Contents 7
Hardware setup 7
Introduction 7
Chapter 3 8
Chapter 4 8
Chapter 5 8
Logging in 8
Super administrator setup 8
The user interface 8
Chapter 6 9
Port access 9
Chapter 7 10
Chapter 8 10
Device management 10
User management 10
Chapter 10 11
Chapter 9 11
Maintenance 11
Appendix 12
Chapter 11 12
Chapter 12 12
Chapter 13 12
Download 12
Port operation 12
The log server 12
About this manual 15
Overview 15
An appendix at the end of the manual provides technical and troubleshooting information 16
Chapter 12 port operation provides detailed information on accessing and operating the devices connected to the kvm over ip switch s ports 16
Chapter 13 the log server explains how to install and configure the log server 16
Conventions 16
This manual uses the following conventions 16
Product information 17
Terminology 17
This page intentionally left blank 18
Chapter 1 19
Introduction 19
Overview 19
Local console 20
Features 23
Hardware 23
Management 23
Advanced security 24
Easy to use interface 24
New kn series exclusive 25
Virtual media 25
Virtual remote desktop 25
Remote user computers 26
Servers 26
System requirements 26
Cat 5e or higher cable is required to connect the kvm over ip switch to the kvm adapter cables see page 23 27
Kvm adapter cables 27
May have to upgrade the adapter s firmware see page 182 27
Note if you use adapter cables purchased prior to your switch purchase you 27
The following kvm adapter cables are required for use with the kvm over ip switch 27
Browsers 28
Operating systems 28
See mac systems page 233 for further information 28
Supported browsers for users that log into the kvm over ip switch include the following 28
Supported operating systems for remote user computers include windows 2000 and higher and those capable of running the java runtime environment jre 6 update 3 or higher linux mac sun etc 28
Supported operating systems for the servers connected to the switch s ports are shown in the table below 28
Chapter 1 introduction 29
Components 29
Kn2124va kn4124va front view 29
Kn2140va kn4140va front view 29
Kn2124va kn4124va rear view 32
Kn2140va kn4140va rear view 32
Kvm over ip user manual 32
This page intentionally left blank 34
Before you begin 35
Chapter 2 35
Hardware setup 35
Overview 35
Stacking 36
Stacking and rack mounting 36
Rack mounting 37
Single stage installation 41
Single stage installation diagram 42
Adapter cable connection diagram 43
Chapter 2 hardware setup 43
Adapter cable connection diagram cont 44
Kvm over ip user manual 44
Two stage installation 45
Two stage installation diagram 46
Hot plugging 47
Powering off and restarting 47
The adapter id function 47
Id 20 3 48
Port 20 48
Port 3 48
Port id numbering 48
Port selection 48
Chapter 3 49
First time setup 49
Overview 49
Super administrator setup 49
After you successfully log in the local console main page appears 50
Network setup 51
Changing the super administrator login 52
Moving on 54
Chapter 4 55
Local console login 55
Logging in 55
Overview 55
Browser login 56
Windows client ap login 57
A description of the connection screen is given in the following table 58
The windows client ap connection screen 58
Connecting windows client ap 59
The file menu 60
The file menu allows the operator to create save and open user created work files a work file consists of all the information specified in a client session this includes the server list and server ip list items as well as the hotkey settings 60
The file menu consists of the following items 60
Whenever a user runs the client program it opens with the values contained in the current work file the current work file consists of the values that were in effect the last time the program was closed 60
Java client ap login 61
A description of the connection screen is given in the following table 62
The java client ap connection screen 62
Connecting java client ap 63
This page intentionally left blank 64
Chapter 5 65
Overview 65
The user interface 65
The web browser main page 65
Manufacturing number 66
Page components 66
The mfg number manufacturing number is an internal serial number used by aten s factory and technical support staff to identify products this number does not affect products warranty if your product requires after sales services you may provide the mfg number to aten s sales or technical support staff to identify the product and model number 66
The web page screen components are described in the table below 66
The number and type of icons that appear on the tab bar at the top of the page are determined by the user s type super administrator administrator user and the permissions assigned when the user s account was created the functions associated with each of the icons are explained in the table below 67
The tab bar 67
There are two small icons at the extreme right of the page their functions are described in the table below 67
The ap gui main page 68
Click this icon to close the gui main page and go to the display of the last selected port 69
The gui can be navigated via the keyboard as shown in the table below 69
There is an additional icon at the extreme right of the page 69
In addition there are two small icons at the bottom right as described in the following table 70
The local console gui main page 70
The local console gui main page is similar to the java and windows ap gui main page 70
The major difference is that the local console main page doesn t have a tab for download 70
The control panel 71
Winclient control panel 71
The control panel functions are described in the table below 73
Winclient control panel functions 73
Macros 76
An explanation of the hotkey actions is given in the table below 77
Video settings 85
Advanced video settings 86
The meanings of the video adjustment options are given in the table 86
Button bar the buttons on the button bar are toggles their actions are described in the table below 90
The kvm over ip switch supports multiple user logins which may cause access conflicts to alleviate the problem a message board has been provided which allows users to communicate with each other 90
The message board 90
Virtual media 92
The zoom icon controls the zoom factor for the remote view window settings are as follows 95
The on screen keyboard 96
Mouse pointer type 98
Display panel window 99
Extended displays 99
The extended displays icon provides the ability to view the screens in an extended display setup when you click the icon the display panel window appears with the extended screens as shown here 99
The size and number of screens in the display panel window depends on how the setup is configured see extended display page 119 for details 99
Mouse dynasync mode 100
Clicking the control panel icon brings up a dialog box that allows you to configure the items that appear on the control panel as well as its graphical settings 102
Control panel configuration 102
The organization of the dialog box is described in the table below 102
The java control panel 104
Ap gui 105
Browser gui 105
Chapter 6 105
Overview 105
Port access 105
The sidebar 107
The sidebar tree structure 107
Filter 109
Filter allows you to control the number and type of ports that display in the sidebar as well as which ports get scanned when auto scan and array modes are invoked see scan and array above when you click filter the bottom of the panel changes to look similar to the image below 109
The meanings of the choices are explained in the following table 109
Note the screenshot shows an example of just one of the pop ups that can appear the items that appear in the pop up depend on whether you are logged in remotely or from a local console what your user type is and whether you selected a switch or a port 110
Sidebar utilities 110
The ap gui version port access connections page provides a convenient method to work with the sidebar tree when you right click an item a list with various options pops up 110
The following table lists and explains all of the possible items that may appear 110
Port outlet naming 111
Device level 113
Kvm devices and ports connections page 113
Port level 114
Blade servers connections page 115
The blade configuration page 115
Associating ports 116
Unassociating ports 118
History 119
Favorites 120
The page settings are explained in the following table 123
The user preferences page allows users to set up their own individual working environments the switch stores a separate configuration record for each user profile and sets up the working configuration according to the username that was keyed into the login dialog box 123
User preferences 123
This item is only available with the browser version 124
Sessions 125
Access 126
Device level browser gui interface 126
Port level browser gui interface 127
The port access settings are explained in the following table 128
Device level ap gui interface 129
If a switch is chosen in the sidebar the main panel looks similar to the one below 129
The page is essentially the same as the one for the browser gui see page 108 with the exception that there are filters at the top of the columns the filters allow you to expand or limit the scope of the users and groups that are displayed as described in the following table 129
If a port is chosen in the sidebar the main panel looks similar to the one below 130
Port level ap gui interface 130
The page is essentially the same as the one for the browser gui see page 109 with the exception that there are filters at the top of the columns the filters allow you to expand or limit the scope of the users and groups that are displayed as described in the following table 130
Click the save button at the lower right corner of the page to save any changes made on the access page 131
Saving changes 131
Device level 132
Port configuration 132
Select a port in the list and then click a column access mode port os os language to open the drop down menu and choose one of the options described in the table 133
Port level 134
An explanation of the configuration fields is given in the table below 135
When you have finished making your configuration changes click save 135
Set the layout and click save 139
To view extended displays in a remote session see extended displays page 90 139
This page intentionally left blank 140
Ap gui 141
Browser gui 141
Chapter 7 141
Overview 141
User management 141
Adding users 143
Click add at the bottom of the main panel the user notebook opens with the user tab selected 143
Select accounts on the menu bar browser gui 143
Select users in the sidebar ap gui 143
The kvm over ip switch supports three types of user as shown in the table bellow 143
To add a user and assign user permissions do the following 143
Enter the required information in the appropriate fields a description of each of the fields is given in the table below 144
At this point you can assign the new user to a group by selecting the groups tab the groups page is discussed on page 133 you can also assign the user s port access rights by selecting the devices tab the devices page is discussed on page 137 146
Groups and come back to it later 146
Note optionally you can skip this step now to add more users and create 146
When the operation succeeded message appears click ok 146
When your selections have been made click save 146
Deleting user accounts 147
Modifying user accounts 147
Creating groups 148
Groups 148
Deleting groups 150
Modifying groups 150
Assigning users to a group from the user s notebook 151
Users and groups 151
Removing users from a group from the user s notebook 152
Assigning users to a group from the group s notebook 153
Removing users from a group from the group s notebook 154
Assigning device permissions from the user s notebook 155
Device assignment 155
Filters there are five filters at the top of the columns that allow you to expand or limit the scope of the ports that are displayed in the name column as described in the following table 157
In the confirmation popup that appears click ok 157
Note in any of the columns you can use shift click or ctrl click to select a group of ports to configure clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison 157
When you have finished making your choices click save 157
Assigning device permissions from the groups notebook 158
Chapter 8 159
Device information 159
Device management 159
Kvm devices 159
Environment the lower panel presents information concerning the device s environment as described in the table below 160
General the general section of the device information page displays the name of the selected device its firmware version the fpga field programmable gate array and information about its network configuration 160
Note the ap gui version presents the same information as the browser 160
Version scroll through the list to see the additional entries 160
Operating mode 161
Each of the elements on this page is described in the sections that follow 163
Network 163
The network page is used to specify the network environment 163
Login failures for increased security the login failures section allows administrators to set policies governing what happens when a user fails to log in successfully 176
Note if login failures is not enabled users can attempt to log in an unlimited number of times with no restrictions for security purposes we recommend that you enable this function and enable the lockout policies 176
Security 176
The security page is divided into 7 main panels as described in the sections that follow 176
To set the login failures policy check the enable checkbox the default is for login failures to be enabled the meanings of the entries are explained in the table below 176
Account policy in the account policy section system administrators can set policies governing usernames and passwords 181
The meanings of the account policy entries are explained in the table below 181
An explanation of the working mode items is given in the table below 183
Working mode 183
Certificate signing request the certificate signing request csr section provides an automated way of obtaining and installing a ca signed ssl server certificate 185
Click create csr the following dialog box appears 185
Fill in the form with entries that are valid for your site according to the example information in the following table 185
To perform this operation do the following 185
Date time 187
Blade servers 189
Configuration page 189
Adding a blade server to configure a new blade server do the following 190
Blade server setup 190
Fill in the fields according to the information provided in the table below 190
Select its icon in the sidebar then click add in the main panel the setup blade server dialog box comes up with the step 1 tab displayed 190
Modifying deleting a blade server 191
Web access 191
This page intentionally left blank 192
Ap gui 193
Browser gui 193
Chapter 9 193
Overview 193
Filter 194
Filter lets you narrow the log event display to ones that occurred at specific times ones containing specific words or strings or ones involving specific users when you access this function the log filter dialog box appears at the bottom of the page 194
Log information 194
The log file tracks a maximum of 512 events when the limit is reached the oldest events get discarded as new events come in the purpose of the buttons at the bottom of the page are described in the following table 194
The log information page displays events that take place on the kvm over ip switch and provides a breakdown of the time the severity the user and a description of each one you can change the sort order of the display by clicking on the column headings 194
A description of the filter items is given in the table below 195
Log notification settings 196
Ap gui 197
Browser gui 197
Chapter 10 197
Maintenance 197
Overview 197
Main firmware upgrade 198
Firmware upgrade recovery 199
Ap gui 200
Browser gui 200
Upgrade adapters 200
Upgrade adapters 201
Adapter firmware info 202
Display information 203
Update adapter display info 203
Adapter firmware upgrade recovery 204
Backup 205
Backup restore 205
Restore 206
Terminal 207
Clear port names 208
Reset on exit 208
Restore default values 208
System operation 208
Chapter 11 209
Download 209
Overview 209
This page intentionally left blank 210
Chapter 12 211
Overview 211
Port operation 211
Connecting to a port 212
The port toolbar 213
The meanings of the toolbar icons are explained in the table below 214
The toolbar icons 214
Toolbar hotkey port switching 215
Gui hotkey summary table 217
Recalling the port access page 217
Panel array mode 218
Multiuser operation page 202 219
Note for issues affecting multiple user operation in panel array mode see 219
Panel array toolbar 219
The panel array toolbar provides shortcut navigation and control of the panel array the toolbar can be dragged anywhere on the screen mousing over an icon brings up a tooltip that provides a short description of the icon s function the icon functions are described in the table below 219
Multiuser operation 220
The kvm over ip switch supports multiuser operation when multiple users simultaneously access the switch from client computers the rules of precedence that apply are shown in the following table 220
Users and buses 221
This page intentionally left blank 222
Chapter 13 223
Installation 223
The log server 223
Starting up 224
Configure 225
The menu bar 225
A description of the fields is given in the table below 226
Events 226
Fill in or modify the fields then click ok to finish 226
Search search allows you to search for events containing specific words or strings when you access this function a screen similar to the one below appears 226
The events menu has two items search and maintenance 226
A description of the items is given in the table below 227
Maintenance this function allows the administrator to perform manual maintenance of the database such as erasing specified records before their expiration time is up 228
Options 229
Overview 230
The log server main screen 230
The event panel 231
The list panel 231
The list panel contains six fields 231
The lower panel displays log events for the currently selected unit note that if there are more than one units even though they aren t currently selected if their recording checkbox is checked the log server records their log events and keeps them in its database 231
This page intentionally left blank 232
Appendix 233
General 233
Safety instructions 233
Rack mounting 235
Consignes de sécurité 236
Général 236
Montage sur bâti 239
International 240
North america 240
Technical support 240
Appendix 241
Function kn2124va kn4124va 241
Kn2124va kn4124va 241
Specifications 241
Function kn2124va kn4124va 242
Kvm over ip user manual 242
Appendix 243
Function kn2140va kn4140va 243
Kn2140va kn4140va 243
General operation 244
Troubleshooting 244
Mouse problems 246
Virtual media 248
Web browser 248
The winclient activex viewer and the winclient ap 249
The java applet and java client ap 250
Mac systems 251
Sun systems 251
These solutions work for most common sun vga cards if using them fails 251
To resolve the problem consult the sun vga card s manual 251
Panel array mode 252
Redhat systems 252
The log server 252
Ip address determination 255
Ip installer 255
The local console 255
Browser 256
Link local ipv6 address 257
Ipv6 stateless autoconfiguration 258
Port forwarding 259
Keyboard emulation 260
Mac keyboard 260
Note when using key combinations press and release the first key ctrl 260
The pc compatible 101 104 key keyboard can emulate the functions of the mac keyboard the emulation mappings are listed in the table below 260
Then press and release the activation key 260
Note when using key combinations press and release the first key ctrl 261
Sun keyboard 261
The pc compatible 101 104 key keyboard can emulate the functions of the sun keyboard when the control key ctrl is used in conjunction with other keys the corresponding functions are shown in the table below 261
Then press and release the activation key 261
Configuration 262
Ka7140 configuration and operation 262
In the properties section drop down each of the lists to select the port property values that match the ones used by the connected serial console device the port property settings that the ka7140 supports are given in the following table 263
Operation 263
To operate the device connected to the port in the port access page double click the port to establish a serial connection to the device 263
When you have finished making your selections click save 263
Ka7140 pin assignments 264
Pin assignments for the ka7140 adapter are given in the table below 264
Internal serial interface configuration 265
Navigation 265
Operation 266
Switch level configuration 266
The right panel configuration settings that can be made when the kvm over ip switch is selected in the left panel are described in the table below 266
To finish with this function move the highlight bar to logout in the right panel of the access page press the down arrow key to highlight exit then press enter 266
To highlight a device in the left panel then press enter to open a command line terminal session on the accessed device 266
Use the up and down arrow keys 266
When you have finished with your session press the hotkey see page 248 and 249 that brings you back to the access page 266
Port level configuration 267
The configuration settings that can be made when a serial interface device is selected are described in the table below 267
When a serial interface device is selected in the left panel the screen looks similar to the one below 267
Additional mouse synchronization procedures 268
Windows 268
Sun linux 269
Additional video resolution procedures 270
Overview 271
Trusted certificates 271
Installing the certificate 272
Certificate trusted 273
Examples 275
Importing the files 275
Self signed private certificates 275
Fan location 276
Fan location and speed information 276
Clear login information 277
Factory default settings 278
Sa0142 rj45 f to db9 m black connector dte to dce 278
Serial adapter pin assignments 278
The default settings are as follows 278
Supported kvm switches 279
Java client viewer java client ap 280
Virtual media support 280
Winclient activex viewer winclient ap 280
Limited warranty 281
This page intentionally left blank 282

Aten KN4124VA [199/287] Firmware upgrade recovery

Содержание

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