Cisco sb spa122-xu [6/12] Using the ivr for administration

6 Cisco SPA100 Series Analog Telephone Adapters

Using the IVR for Administration

An IVR system is available to help you to configure and manage your ATA.

You can use the telephone keypad to select options and to make your

entries.

To access the IVR menu:

STEP 1 Connect an analog phone to the Phone port of the ATA.

STEP 2 Press the star key four times: ****

STEP 3 After the greeting plays, press the keys on the phone keypad to

select your options.

STEP 4 Enter the code for the desired action. See the IVR Actions table for

details.

TIPS:

• Enter the numbers slowly, listening for the audio confirmation before

entering the next number.

• After you select an option, press the # (pound) key.

• To exit the menu, hang up the telephone or enter 3948# to exit.

• After entering a value, such as an IP address, press the # (pound) key to

indicate that you have finished your selection. To save the new setting,

press 1. To review the new setting, press 2. To re-enter the new setting,

press 3. To cancel your entry and return to the main menu, press

* (star).

• While entering a value, you can cancel the changes by pressing the

(star) key twice within half a second. Be sure to press the key quickly, or

the

* will be treated as a decimal point entry.

• If the menu is inactive for more than one minute, the ATA times out. You

will need to re-enter the menu by pressing the star key four times:

****.

Your settings take effect after you hang up the telephone or exit the IVR.

The ATA may reboot at this time.

• To enter the decimal points in an IP address, press the

* (star) key. For

example, to enter the IP address 191.168.1.105, perform the following

tasks:

–Press these keys: 191

*168*1*105.

–Press the # (pound) key to indicate that you have finished

entering the IP address.

–Press 1 to save the IP address or press the

* (star) key to cancel

your entry and return to the main menu.