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envy x360 15-aq101ur, y5v48ea
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HP envy x360 15-aq101ur, y5v48ea [5/76] Processor configuration setting select products only

HP envy x360 15-aq102ur, y5v49ea [5/76] Processor configuration setting select products only

Processor conguration setting (select products only)

IMPORTANT: Select products are congured with an Intel® Pentium® N35xx/N37xx series or a Celeron®

N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is

congured as described, do not change the processor conguration setting in mscong.exe from 4 or 2

processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory

reset to restore the original settings.

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Safety warning notice 3
Processor configuration setting select products only 5
Table of contents 7
Best practices 11
Starting right 11
Visit the hp apps store 11
Chapter 1 starting right 12
More hp resources 12
To locate resources that provide product details how to information and more use this table 12
More hp resources 3 13
Getting to know your computer 14
Locating hardware 14
Locating software 14
Note refer to the illustration that most closely matches your computer 15
Right side 15
Right side 5 15
Chapter 2 getting to know your computer 16
Left side 17
Left side 7 17
Note refer to the illustration that most closely matches your computer 17
Chapter 2 getting to know your computer 18
Left side 9 19
Chapter 2 getting to know your computer 20
Display 20
Note refer to the illustration that most closely matches your computer 20
Display 11 21
Changing your notebook position select products only 22
Changing your notebook to an entertainment stand select products only 23
Changing your notebook to a tablet select products only 24
Changing your notebook to an interactive stand select products only 24
Top 15 25
Touchpad 25
Chapter 2 getting to know your computer 26
Lights 26
Note your computer may look slightly different from the illustration below 26
Speakers 27
Chapter 2 getting to know your computer 28
Note your computer may look slightly different from the illustration below 28
An action key performs an assigned function 29
The icon on each action key illustrates the function for that key 29
To use an action key press and hold the key 29
Top 19 29
Using the action keys 29
Bottom 30
Chapter 2 getting to know your computer 30
Note refer to the illustration that most closely matches your computer 30
Important check the following locations for the labels described in this section the bottom of the computer inside the battery bay under the service door or on the back of the display 31
Labels 31
Labels 21 31
Regulatory label s provide s regulatory information about the computer 31
Service label provides important information to identify your computer when contacting support you will probably be asked for the serial number and possibly for the product number or the model number locate these numbers before you contact support 31
The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer 31
Wireless certification label s provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 31
Your service label will resemble one of the examples shown below refer to the illustration that most closely matches the service label on your computer 31
Airplane mode key 32
Connecting to a network 32
Connecting to a wireless network 32
Operating system controls 32
Using the wireless controls 32
Connecting to a wlan 33
Using hp mobile broadband select products only 33
Connecting bluetooth devices 34
Connecting to a wired network lan select products only 34
Using bluetooth wireless devices select products only 34
Using gps select products only 34
Sharing data and drives and accessing software 35
Connecting headsets 36
Connecting speakers 36
Enjoying entertainment features 36
Using a webcam select products only 36
Using audio 36
Using sound settings 37
Using video 37
Connecting devices using a usb type c cable select products only 38
Connecting video devices using an hdmi cable 39
Setting up hdmi audio 39
Discovering and connecting to miracast compatible wireless displays select products only 40
Navigating the screen 41
Using touchpad and touch screen gestures 41
Two finger pinch zoom 42
Two finger scroll touchpad only 42
Two finger tap touchpad only 42
Four finger tap touchpad only 43
One finger slide touch screen only 43
Three finger swipe touchpad only 43
Using the integrated numeric keypad select products only 44
Using the keyboard and optional mouse 44
Using the on screen keyboard 44
Initiating and exiting sleep and hibernation 45
Managing power 45
Manually initiating and exiting hibernation select products only 46
Manually initiating and exiting sleep 46
Setting password protection on wakeup exiting sleep or hibernation 46
Running on battery power 47
Using hp fast charge select products only 47
Using the power meter and power settings 47
Conserving battery power 48
Factory sealed battery 48
Finding battery information 48
Identifying low battery levels 48
Resolving a low battery level 49
Resolving a low battery level when external power is available 49
Resolving a low battery level when no power source is available 49
Resolving a low battery level when the computer cannot exit hibernation 49
Running on ac power 49
Shutting down turning off the computer 50
Troubleshooting power problems 50
Improving performance 52
Maintaining your computer 52
Using disk cleanup 52
Using disk defragmenter 52
Using hp 3d driveguard select products only 52
Cleaning procedures 53
Cleaning your computer 53
Identifying hp 3d driveguard status 53
Updating programs and drivers 53
Cleaning the display 54
Cleaning the sides or cover 54
Cleaning the touchpad keyboard or mouse select products only 54
Traveling with or shipping your computer 54
Securing your computer and information 56
Setting windows passwords 56
Using passwords 56
Setting setup utility bios passwords 57
Using internet security software 57
Using windows hello select products only 57
Installing software updates 58
Using antivirus software 58
Using firewall software 58
Backing up your software applications and information 59
Securing your wireless network 59
Using an optional security cable select products only 59
Using hp touchpoint manager select products only 59
Determining the bios version 60
Starting setup utility bios 60
Updating setup utility bios 60
Using setup utility bios 60
Downloading a bios update 61
Downloading hp pc hardware diagnostics uefi to a usb device 62
Using hp pc hardware diagnostics uefi 62
Backing up restoring and recovering 64
Creating hp recovery media select products only 64
Creating recovery media and backups 64
Using windows tools 65
Recovering using hp recovery manager 66
Restore and recovery 66
What you need to know before you get started 66
Using hp recovery media to recover 67
Using the hp recovery partition select products only 67
Changing the computer boot order 68
Removing the hp recovery partition select products only 69
Chapter 12 specifications 70
Input power 70
Note this product is designed for it power systems in norway with phase to phase voltage not exceeding 240 v rms 70
Specifications 70
The computer can operate on dc power within the following specifications operating voltage and current varies by platform the voltage and current for your computer is located on the regulatory label 70
The computer operates on dc power which can be supplied by an ac or a dc power source the ac power source must be rated at 100 240 v 50 60 hz although the computer can be powered from a standalone dc power source it should be powered only with an ac adapter or a dc power source that is supplied and approved by hp for use with this computer 70
The power information in this section may be helpful if you plan to travel internationally with the computer 70
Operating environment 71
Operating environment 61 71
Electrostatic discharge 72
Accessibility 73
Contacting support 73
Supported assistive technologies 73

HP envy x360 15-aq101ur, y5v48ea [5/76] Processor configuration setting select products only

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