![Sony HT-NT5 [61/84] No sound or only very low level sound is heard from the subwoofer](/img/pdf.png)
Sony HT-NT5 [61/84] No sound or only very low level sound is heard from the subwoofer
![Sony HT-NT5 [61/84] No sound or only very low level sound is heard from the subwoofer](/views2/1225041/page61/bg3d.png)
61
GB
Troubleshooting
Increase the volume on the system or
cancel muting.
If sound of a cable TV (CATV) box/
satellite tuner connected to the TV is
not output, connect the device to a
HDMI IN jack of the system and switch
input of the system to the input for
the connected device (HDMI IN 1/2/3)
(refer to the supplied Startup Guide).
Depending on the order in which you
connect the TV and the system, the
system may be muted and “MUTING”
is displayed on the front panel display
of the system. If this happens, turn on
the TV first, then the system.
Set the speakers setting of the TV
(BRAVIA) to Audio System. Refer to
the operating instructions of your TV
regarding how to set the TV.
Picture and sound are not output
from the TV when the system is not
turned on.
Set on the system [System Settings] -
[HDMI Settings] - [Control for HDMI]
to [On], and then set [Standby
Through] to [Auto] or [On] (page 54).
Turn on the system, and then switch
the input to that for the device
playing.
If connected to devices other than
those manufactured by Sony that
support the Control for HDMI
function, set [System Settings] -
[HDMI Settings] - [Standby Through]
to [On] (page 54).
The sound is output from both the
system and the TV.
Mute the sound of the system or the
TV.
The TV sound from this system lags
behind the image.
Set [A/V SYNC] to 0 msec if it is set to
the range between 25 msec and 300
msec (page 28).
No sound or only very low-level
sound of the device connected to
the system is heard.
Press + on the remote control and
check the volume level (page 10).
Press or + on the remote control
to cancel the muting function
(page 10).
Make sure the input source is
selected correctly. You should try
other input sources by pressing
INPUT +/– on the remote control
several times (page 12).
Check that all the cables and cords of
the system and the connected device
are firmly inserted.
When you play content compatible
with copyright protection technology
(HDCP), it may not be output from the
system.
Set [System Settings] - [HDMI
Settings] - [HDMI Signal Format] to
[Standard format] (page 54).
No sound or only very low-level
sound is heard from the subwoofer.
Press SW + on the remote control
to increase the subwoofer volume
(page 28).
Make sure that the power indicator
on the subwoofer is lit in green. If not,
see “No sound is heard from the
subwoofer.” (page 64).
The subwoofer is for reproducing
bass sound. In the case of input
sources that contain very little bass
sound components (i.e., a TV
broadcast), the sound from the
subwoofer may be difficult to hear.
The surround effect cannot be
obtained.
Depending on the input signal and
the sound field setting, surround
sound processing may not work
effectively. The surround effect may
be subtle, depending on the program
or disc.
Содержание
- For the bar speaker 2
- For the customers in europe 2
- Notice for customers the following information is only applicable to equipment sold in countries applying eu directives 2
- Recommended cables 2
- Warning 2
- Disposal of old electrical electronic equipment applicable in the european union and other european countries with separate collection systems 3
- Disposal of waste batteries applicable in the european union and other european countries with separate collection systems 3
- Connecting and preparation 4
- Enjoying with the network function 4
- Listening to music sound with the bluetooth function 4
- Listening to the sound 4
- Selecting the sound effect 4
- Table of contents 4
- Using the various functions settings 4
- Additional information 5
- Troubleshooting 5
- Supplied accessories 6
- Guide to parts and controls 7
- Unit bar speaker 7
- Subwoofer 9
- Remote control 10
- About the home menu 12
- Using the home menu 12
- Displays the setting display for the wireless surround function that allows you to use the wireless speakers not supplied as the surround speakers of the system perform the setting by following the on screen instructions 13
- Input list 13
- See using the setup display page 50 13
- Wireless surround 13
- About the steps description 14
- Connecting a 4k tv and 4k device 15
- Connecting and preparation 15
- Connection for viewing copyright protected 4k content 15
- When the tv s hdmi jack is not labeled with arc 16
- Connecting and preparation 17
- Mounting the unit on a wall 17
- Attach the grille frame parallel to the front panel 18
- Attaching the grille frame 18
- Attaching the grille frame when mounting on a wall 19
- Connecting to a pc or router with a lan cable 19
- Connecting to a wired network 19
- A fixed ip address 20
- Connecting by obtaining the network information automatically 20
- Connecting by using 20
- Select auto 20
- Connecting by selecting the network name ssid 21
- Connecting to a wireless network 21
- Connecting with the wps button 21
- Connecting by songpal 22
- Connecting by using a fixed ip address 22
- Connecting by using a pin code 22
- Changing the input name displayed on the home menu 23
- Listening to the connected device 23
- Listening to the sound 23
- Listening to the tv 23
- Listening to music on a usb device 24
- Select usb connected from the home menu 24
- Listening to the sound 25
- Viewing photos on a usb device 25
- Selecting the sound effect 26
- Setting the sound effect that is tailored to sound sources sound field 26
- Enjoying clear sound with low volume at midnight night 27
- Making dialogues clearer voice 27
- Selecting the sound effect 27
- Adjusting the delay between the picture and sound 28
- Adjusting the volume of the subwoofer 28
- When watching the tv 28
- Selecting the sound effect 29
- When watching another device 29
- Listening to music by pairing with a mobile device 30
- Listening to music from a mobile device 30
- Listening to music sound with the bluetooth function 30
- Connecting to a mobile device by one touch function nfc 31
- Listening to music from the paired mobile device 31
- To check the connection status of the bluetooth function 31
- To disconnect the mobile device 31
- To stop playback by one touch function 32
- Listening to sound by pairing with headphones or speakers 33
- Listening to sound of the connected tv or device from headphones or speakers 33
- About the connection of the headphones or speaker 34
- Listening to sound with paired headphones or speakers 34
- To disconnect the headphones or speaker 34
- Enjoying with the network function 35
- Listening to music on a pc 35
- Listening to music on your pc via a home network 35
- Preparing the home network 35
- Listening to music on a pc by using songpal 36
- Listening to music on music services 36
- Listening to music on the mobile device with songpal 37
- Using songpal 37
- What you can do with songpal 37
- Connecting the songpal link compatible device wireless multi room wireless surround 38
- Listening to the same music in different rooms wireless multi room 38
- Using google cast 38
- Adding rear speakers wireless surround 39
- To perform the setting on songpal 39
- To perform the setting on the system 39
- Displaying the screen of the mobile device on a tv mirroring 40
- To cancel the wireless surround function 40
- Canceling screen mirroring 41
- Enjoying with the network function 41
- Press home or back 41
- Performing the wireless connection of the subwoofer link 42
- Using the various functions settings 42
- Enjoying multiplex broadcast sound audio 43
- Playing compressed audio files with upscaling to near hi resolution sound quality 43
- Using the various functions settings 43
- Canceling the child lock function 44
- Changing the brightness of the front panel display and bluetooth indicator dimmer 44
- Deactivating buttons on the unit 44
- Saving power in standby mode 45
- Using the various functions settings 45
- Preparing to use the control for hdmi function 46
- Sending the remote signal to the tv via the unit 46
- Using the control for hdmi function 46
- Audio return channel 47
- One touch play function 47
- System audio control function 47
- System power off function 47
- Using the various functions settings 47
- Hdmi standby through power saving setting 48
- Home theatre control function 48
- Remote easy control 48
- Scene select function 48
- Using the bravia sync function 48
- Echo canceling function 49
- Language follow 49
- Notes on hdmi connections 49
- Using the various functions settings 49
- Using the setup display 50
- You can make various adjustments to items such as picture and sound the default settings are underlined 50
- K output 51
- Output video resolution 51
- P output 51
- Screen settings 51
- Software update 51
- Tv type 51
- Update via internet 51
- Update via usb memory 51
- Using the various functions settings 51
- Attenuation settings analog 52
- Audio drc 52
- Audio output 52
- Audio settings 52
- Dsee hx 52
- Sbm super bit mapping 52
- Video direct 52
- Ycbcr rgb hdmi 52
- Bluetoot 53
- Bluetooth codec aac 53
- Bluetooth codec ldac 53
- Bluetooth mode 53
- Bluetooth settings 53
- Bluetooth standby 53
- Device list 53
- Using the various functions settings 53
- Wireless playback quality 53
- Hdmi out arc 54
- Hdmi settings 54
- Ir repeater 54
- Osd language 54
- System settings 54
- Wireless subwoofer connection 54
- Wireless surround settings 54
- Auto display 55
- Auto standby 55
- Auto update settings 55
- Device name 55
- Quick start network standby 55
- Software update notification 55
- Using the various functions settings 55
- Auto home network access permission 56
- Connection server settings 56
- Do not skip 56
- External control on 56
- Home network access control 56
- Input skip setting 56
- Internet settings 56
- Network connection diagnostics 56
- Network connection status 56
- Network settings 56
- Remote start 56
- Screen mirroring rf setting 56
- Software license information 56
- System information 56
- Easy setup 57
- Initialize personal information 57
- Reset to factory default settings 57
- Resetting 57
- Run easy setup to make the basic initial settings and the basic network settings for the system follow the on screen instructions 57
- Using the various functions settings 57
- You can erase your personal information stored on the system 57
- You can reset the system settings to the factory default by selecting the group of settings all the settings within the group will be reset 57
- Options menu list 58
- Various settings and playback operations are available by pressing options the available items differ depending on the situation 58
- Picture 59
- The system does not power up 59
- The system does not turn off even when the tv is turned off 59
- The system does not turn on even when the tv is turned on 59
- The system turns off when the tv is turned off 59
- There is no picture or the picture is not output correctly 59
- There is no picture when you make an hdmi cable connection 59
- Troubleshooting 59
- An image is not displayed on the entire tv screen 60
- D content from the hdmi in 1 2 3 jack do not appear on the tv screen 60
- Images from the hdmi jack is distorted 60
- K content from the hdmi in 1 2 3 jack do not appear on the tv screen 60
- No tv sound is output from the system 60
- Picture and sound are not output from the tv when the system is not turned on 60
- No sound or only very low level sound is heard from the subwoofer 61
- No sound or only very low level sound of the device connected to the system is heard 61
- Picture and sound are not output from the tv when the system is not turned on 61
- The sound is output from both the system and the tv 61
- The surround effect cannot be obtained 61
- The tv sound from this system lags behind the image 61
- Troubleshooting 61
- Bluetooth connection cannot be completed 62
- Mobile device connection 62
- No sound is output from the connected bluetooth device 62
- Pairing cannot be achieved 62
- The usb device is not recognized 62
- Usb device connection 62
- You cannot use the nfc function 62
- Bluetooth connection cannot be completed 63
- Headphones or speaker connection via bluetooth 63
- No sound is output from the connected bluetooth device 63
- Pairing cannot be achieved 63
- The system cannot connect to the network 63
- The system cannot connect to the network or the network connection is unstable 63
- Troubleshooting 63
- Wired lan connection 63
- Wireless lan connection 63
- You cannot connect your pc to the internet after wi fi protected setup wps is performed 63
- You cannot use the nfc function 63
- No sound is heard from the sub woofer 64
- Sound skips or has noise 64
- Subwoofer 64
- The wireless router you want is not shown in the wireless network list 64
- No sound or only very low level sound is heard from the wireless speaker 65
- Others 65
- Remote control 65
- The control for hdmi function does not work properly 65
- The remote control of this system does not function 65
- The sound is delayed behind the picture 65
- The system cannot connect to the network 65
- The wireless speakers cannot be connected to the system 65
- Troubleshooting 65
- Tv remote control does not work 65
- Wireless surround 65
- Bt tx appears in the front panel display 66
- Music that you are not familiar with is played suddenly 66
- Power does not work 66
- Prtct push and power flash alternately in the front panel display 66
- Sensors of the tv do not work properly 66
- Wireless functions wireless lan bluetooth or subwoofer are unstable 66
- Resetting the system 67
- To cancel resetting 67
- Additional information 68
- Amplifier section 68
- Bar speaker sa nt5 68
- Bluetooth section 68
- Hdmi section 68
- Lan section lan 100 terminal 100base tx terminal 68
- Specifications 68
- Usb section usb port type a for connecting usb memory memory card reader digital still camera 68
- Wireless lan section communication system ieee 802 1 a b g n frequency band 2 ghz 5 ghz 68
- Additional information 69
- Compatible ipod iphone models 69
- Front l front r speaker block section 69
- General 69
- Subwoofer sa wnt5 69
- Wireless transmitter receiver section 69
- Playable types of files 70
- Some files may not play depending on the file format the file encoding the recording condition or the home network server condition some files edited on a pc may not play fast forward or fast reverse may not be available with some files the system does not play coded files such as drm the system can recognize the following files or folders in usb devices up to folders in the 9th layer including the root folder up to 500 files folders in a single layer the system can recognize the following files or folders stored in the home network server up to folders in the 19th layer up to 999 files folders in a single layer some usb devices may not work with this system the system can recognize mass storage class msc devices such as flash memory or an hdd still image capture devices sicds and 101 key keyboards 70
- The system can play mka files these files cannot be played on a home network server 70
- The system does not play 16bit bmp files 70
- The system does not play animated png or animated gif files 70
- The system does not play dst encoded files 70
- The system does not play lossless coded files 70
- The system does not play this file format on a home network server 70
- The system may not play this file format on a home network server 70
- Additional information 71
- Audio formats supported by this system are as follows 71
- Supported input audio formats 71
- All hdmi in and hdmi out jacks support bandwidth up to 18gbps hdcp 2 itu r bt 020 wide color spaces and hdr high dynamic range contents pass through hdcp 2 is newly enhanced copyright protection technology that is used to protect content such as 4k movies itu r bt 020 color space is new wider color standard that is defined for ultra high definition television systems hdr is an emerging video format that can display a wider range of brightness levels premium high speed hdmi cable with ethernet that supports 18gbps is recommended 72
- Recommended supported unsupported 72
- Supported input video formats 72
- Video formats supported by this system are as follows 72
- Additional information 73
- On bluetooth communication 73
- Copyright 74
- End user license agreement 74
- Grant of license 74
- Important 74
- Requirements and limitations 74
- Software license 74
- Additional information 75
- Content service 75
- Export and other regulations 75
- High risk activities 75
- Internet connectivity and third party services 75
- Use of software with copyrighted materials 75
- Exclusion of warranty on software 76
- Limitation of liability 76
- Additional information 77
- Amendment 77
- Automatic update feature 77
- Entire agreement waiver severability 77
- Equitable remedies 77
- Governing law and jurisdiction 77
- Termination 77
- On heat buildup 78
- On placement 78
- On power sources 78
- On safety 78
- Precautions 78
- Third party beneficiaries 78
- Additional information 79
- Disclaimer regarding services offered by third parties 79
- If color irregularity is observed 79
- If color irregularity is observed again 79
- If you encounter color irregularity on a nearby tv screen 79
- Notes on updating 79
- On cleaning 79
- On handling the subwoofer 79
- On operation 79
- Copyrights and trademarks 80
- Additional information 81
- Numerics 82
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