Redmond SkyKettle RK-M173S-E [11/176] Problem possible cause solution

Redmond SkyKettle RK-M173S-E [11/176] Problem possible cause solution
11
SkyKettle RK-M173S-E
GBR
I V. BEFORE CONTACTING SERVICE CENTRE
NOTE! In case any failure occur in the operation of the Ready for Sky app, it is not
obligatory to apply to the service centre. Apply to REDMOND technical support service
and obtain the consultation of our specialists on error elimination and/or failure in
Ready for Sky operation. Your comments and suggestions concerning application
operation will be taken into account upon successive update. Contact data of user
support service of REDMOND appliances can be found in your country on the website
www.redmond.company. You may also obtain the help, lling the contact form provided
on the website.
Problem Possible cause Solution
The appliance does
not turn on
Voltage supply failure
Ensure the appliance is plugged into
the functioning outlet. Check the
presence of utility-supplied voltage
The kettle turns off
untimely
The scale on the
heating element ap-
peared
Clean the heating element from the
scale ref. to “Cleaning and mainte-
nance”)
The kettle turns off
in several seconds
Not enough water in
the appliance, over-
heating protection
was activated
Turn off the appliance and allow it to
cool.
For further operation ll the kettle
with water above the minimum level
on the inner surface of the body
If the red
button
indicator is lit
Appliance is over-
heated
Synchronization
attempt failed
Bluetooth function on
the mobile device is
disabled
Enable Bluetooth function on the
mobile device
Ready for Sky app on
the mobile device is
deactivated
Run the Ready for Sky app on the
mobile device
Sync devices are too
far
Ensure devices are located within 15
metres from each other
In case you didn’t manage to eliminate the defects, please, refer to the authorized
service centre.
V. PRODUCT WARRANTY
We warrant this product to be free from defects for a period of 2 years from the date of
purchase. If the appliance fails to operate properly within the warranty period and is
found to be defective in material or workmanship, we will repair or replace it free of
charge. This warranty comes into force only in case an original warranty service coupon
with a serial article number and an accurate impress of the company of the seller proves
the purchase date. This limited warranty does not cover damage caused by the failure
to use this product for its normal purpose or in accordance with the instructions on the
proper use and maintenance of the product, or any kind of repair works. Do not try to
disassemble the appliance and keep all package contents. This warranty does not cover
normal wear of the appliance and its parts (lters, bulbs, non-stick coating, gaskets, etc.).
The service life and the applicable product warranty period start on the date of
purchase or the date of manufacture (if the purchase date cannot be established).
You can determine the manufacture date by the serial number, located on the
identication label on the housing of the appliance. The serial number consists of
13 digits. 6th and 7th digits of the serial number identify the month, 8th digit the
year of manufacture.
The service life of the product, established by the manufacturer is 3 years from the
date of purchase, provided that the unit is used and maintained in accordance with
the user manual and applicable technical standards.
Environmentally friendly disposal (WEEE)
The packaging, user manual and the device itself shall be taken to the
applicable collection point for the recycling of electrical and electronic
equipment. Do not throw away the electronic waste to help protect the
environment.
Old appliances must not be disposed with other household waste but
must be collected separately. Municipal disposal of recyclable wastes is free of charge.
The owners of old appliances are required to bring it to a waste facility centre. With
this little extra effort, you can help to ensure that valuable raw materials are recycled
and pollutants are treated as appropriate.
This appliance is labelled in accordance with European Directive 2012/19/EU —
concerning used electrical and electronic appliances (waste electrical and elec-
tronic equipment WEEE).
The guideline determines the framework for the return and recycling of used appli-
ances as applicable throughout the EU.
Bluetooth is the registered trademark of Bluetooth SIG, Inc.
App Store is the service mark of Apple Inc., registered in the USA and other countries.
Google Play is the registered trademark of Google Inc.

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