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SoundTouch 20 III
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Bose SoundTouch 20 III [26/32] Care and maintenance

Care and Maintenance

26 - English

Getting diagnostic information

Get detailed information, such as MAC address and network information, serial

number and software version.

1. On the button pad, press and hold

and

–

until system information

appears on the display.

2. Press

–

to scroll through system information.

Cleaning

To clean your SoundTouch

™

system, wipe the exterior using a soft, dry cloth.

You can also lightly vacuum the grille on the system.

• DO NOT use solvents, chemicals, or sprays.

• DO NOT allow liquids to spill or objects to drop into any openings.

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Cautions 2
Important safety instructions 2
Warnings 2
Important safety instructions 3
Can ices 3 b nmb 3 b 4
Fcc warning 4
Important usa and canada compliance information 4
Information about products that generate electrical noise 4
Regulatory information 4
App store is a service mark of apple inc amazon kindle and fire are trademarks of amazon com inc or its affiliates android and google play are trademarks of google inc the bluetoot 5
English 5 5
Iheartradio is a registered trademark of iheartmedia inc this product incorporates spotify software which is subject to 3rd party licenses found here www spotify com connect third party licenses spotify is a registered trademark of spotify ab soundtouch and the wireless note design are trademarks of bose corporation in the u s and other countries wi fi is a registered mark of the wi fi alliance windows is a registered trademark of microsoft corporation in the united states and other countries 2015 bose corporation no part of this work may be reproduced modified distributed or otherwise used without prior written permission 5
Model number ___________________________________________________________________ 5
Please complete and retain for your records 5
Purchase date ___________________________________________________________________ 5
Regulatory information 5
Serial number ___________________________________________________________________ 5
The serial and model number can be found on the back or bottom of the system 5
We suggest you keep your receipt in a safe place 5
Word mark and logos are registered trademarks owned by bluetooth sig inc and any use of such marks by bose corporation is under license 5
Contents 6
Controlling the system using the app 6
Personalizing your presets 6
Setting up the system 6
Soundtouc 6
Using the system 6
Advanced features 7
Appendix using a computer for setup 7
Bluetooth 7
Care and maintenance 7
Connecting a device to the aux in connector 7
Contents 7
Technical information 7
Hardware features 8
Soundtouc 8
Soundtouch 8
Soundtouch app 8
System benefits 8
Carefully unpack the carton and confirm that the following parts are included 9
Dealer or bose customer service refer to the quick start guide in the carton for contact information 9
May ship with multiple power cords use the power cord for your region 9
Note if part of the system is damaged do not use it contact your authorized bose 9
Save the carton and packing materials for transporting or storing the system 9
Setting up the system 9
Unpacking the system 9
Account 10
Add the system to an existing soundtouch 10
Add the system to an existing soundtouch account 10
Adding the system to your wi fi 10
Adding the system to your wi fi network 10
Connecting the system to power 10
Network 10
Setting up the system 10
Connect the system to your home wi fi 11
Connect the system to your home wi fi network 11
Connecting the system to a new network 11
Controller app 11
Download and install the soundtouch 11
Download and install the soundtouch app 11
Network 11
Setting up the system 11
Soundtouch 11
Getting system information 12
Powering on the system 12
Using the system 12
Display icon description 13
Indicator 13
Indicator activity system state 13
Indicator on the front of the system indicates the wi fi connec tion status of the system 13
Messages on the display 13
The display shows system information and icons and may include album or artist 13
The wi fi 13
Using the system 13
Wi fi indicator 13
And auxiliary sources 14
App see page 16 14
Button description 14
Button pad enables you to power the system set and play your presets adjust the volume and activate the bluetooth 14
Remote control enables the same functionality as the button pad plus skip backward skip forward and play pause and thumbs up thumbs down 14
System control buttons 14
The system controls reside on the button pad and on the remote control you can also control the system using the soundtouch 14
Using the system 14
Auxiliary source 15
Bluetoot 15
Using the button 15
Using the system 15
Wireless technology 15
Controlling the system from another smartphone tablet or computer 16
Controlling the system using the app 16
Getting help 16
In app help 16
Using the soundtouc 16
Using the soundtouch app 16
How presets work 17
Personalizing your presets 17
Playing a preset 17
What you need to know 17
Personalizing your presets 18
Setting a preset 18
Bluetooth 19
Enabled device 19
Pairing a bluetooth 19
Bluetooth 20
If you cannot pair your device 20
Bluetooth 21
Clearing the system s bluetooth 21
Clearing the system s bluetooth pairing list 21
Connecting to a paired bluetooth 21
Connecting to a paired bluetooth enabled device 21
Enabled device 21
Feature on the paired device 21
If you cannot stream audio from a paired device 21
Pairing list 21
Using the bluetoot 21
Using the bluetooth feature on the paired device 21
Using the button 21
Connecting a device to the aux in connector 22
Using a cable to connect an audio device 22
Advanced features 23
Capability 23
Disabling wi f 23
Disabling wi fi capability 23
Updating system software 23
Advanced features 24
Capability 24
Re enabling wi f 24
Re enabling wi fi capability 24
Resetting the system 24
Care and maintenance 25
For more troubleshooting information refer to the in app help 25
Problem what to do 25
Troubleshooting 25
Care and maintenance 26
Cleaning 26
Getting diagnostic information 26
Care and maintenance 27
Replacing the remote control battery 27
Care and maintenance 28
Customer service 28
Limited warranty information 28
Soundtouch 20 system 29
Soundtouch 30 system 29
Technical information 29
Appendix using a computer for setup 30
Important setup information 30
Setting up the system using a computer 30
Using a desktop computer for setup 30

Bose SoundTouch 20 III [26/32] Care and maintenance

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