Siemens SN25M201 [20/28] Customer service
![Siemens SN25M201 [20/28] Customer service](/views2/1028991/page20/bg14.png)
en
20
The majority of faults which could occur in
daily operation can be rectified by the
user. This ensures that the appliance is
quickly available for use again. The
following overview will help you locating
the causes and gives helpful advise to
eliminate them.
ã=Warning
If on the digital display )" an error code
(“:‹‚ to “:„‹), always disconnect the
appliance from the power supply and then
turn off the tap.
You can rectify certain faults yourself (see
following fault description), for all other
faults please contact customer service and
state the indicated fault “:XX.
ã=Warning
Don’t forget: Repairs may be carried out
by technicians only. If a component has to
be replaced, ensure that only original
spare parts are used. Improper repairs or
use of non-original spare parts may cause
considerable damage and put the user at
considerable risk.
... when the appliance is
switched on
The appliance does not start.
– The mains fuse has tripped.
– The appliance plug has not been
inserted.
– The appliance door has not been shut
properly.
... changing settings
A setting cannot be changed, a
programme starts.
– Wrong programme button pressed.
Terminate the programme (see chapter
entitled “Terminating the programme
(Reset)”) and start all over again.
– You did not wait until programme
ended.
... on the appliance
Lower spray arm rotates sluggishly.
– Spray arm blocked.
The door is difficult to open. *
– Child-proof lock is activated. The
deactivation instructions are at the
back in the envelope.
* depending on model
Door cannot be closed.
– Door lock has been activated. To reset,
close the door with greater force.
Cover on the detergent dispenser cannot
be closed.
– Detergent dispenser overfilled or
mechanism blocked by sticky
detergent residue.
Detergent residue in the detergent
dispenser.
– Dispenser was damp when filled.
“Check water supply” display X lights
up.
– Tap turned off.
– Water supply interrupted.
–Supply hose kinked.
– Filter in the water supply blocked.
– Switch off the appliance and pull
out the mains plug.
– Turn off the tap.
– Clean filter in the supply hose.
– Reconnect power supply.
– Turn on the tap.
– Switch on the appliance.
Troubleshooting
Содержание
- 405 177 8906 1
- En table of contents 1
- 405 177 8906 2
- Childproof lock door lock 2
- Children in the household 2
- Delivery 2
- Depending on model 2
- In daily use 2
- Installation 2
- Knives and other utensils with sharp points must be placed in the cutlery basket with the points downwards or horizontally on the knife shelf 2
- M warning 2
- Read the installation chapter to learn how to install and connect the appliance correctly 2
- Safety instructions 2
- The description of the childproof lock is at the back in the envelope 2
- Activating the button lock 3
- Additional options 3
- Appliance interior 3
- Bottom basket 3
- Bottom spray arm 3
- Childproof lock button lock 3
- Children could become locked in the appliance risk of suffocation or find themselves in other dangerous situations 3
- Control panel 3
- Cutlery basket 3
- Damage 3
- Deactivating the button lock 3
- Depending on model 3
- Detergent dispenser 3
- Diagrams of the control panel and the interior of the appliance can be found in the envelope at the front 3
- Digital display 3
- Dispenser for rinse aid 3
- Dispenser for special salt 3
- Display check water supply 3
- Disposal 3
- Door opener 3
- Filters 3
- Getting to know your appliance 3
- If any button is pressed while the programme is running this is indicated on the digital display it is not possible to end reset the programme 3
- Individual positions are referred to in the text 3
- Knife shelf 3
- Lock for detergent dispenser 3
- M warning 3
- Number depending on model 3
- On off switch 3
- Programme buttons 3
- Rating plate 3
- Rinse aid refill indicator 3
- Salt refill indicator 3
- Start button 3
- Tablet collecting tray 3
- Therefore pull out the mains plug sever and dispose of the power cord destroy the door lock so that the door can no longer be closed 3
- Timer programming 3
- Top basket 3
- Top spray arm 3
- When the programme ends on the digital display the button lock is cancelled if there is a power failure the button lock is retained whenever a programme is restarted the button lock must be reactivated 3
- You can secure your appliance from being unintentionally the programme terminated e g improper operation by children 3
- Salt is not required at the set value 4
- Setting 4
- Tap water above 7 dh from set value must be softened the water is softened with salt regeneration salt in the water softening system of the dishwasher 4
- The amount of salt dispensed can be set from to ˆ 4
- The setting and therefore the required amount of salt depends on the degree of hardness of your tap water see table 4
- To ensure good washing results the dishwasher requires soft water i e containing low amounts of lime otherwise white limescale will be deposited on the utensils and inner container 4
- Water hardness table 4
- Water softening system 4
- Always refill with special salt immediately before switching on the appliance this ensures that overrun special salt solution is immediately washed out and does not corrode the rinsing tank 5
- As soon as the salt refill indicator on the fascia is lit top up the salt 5
- Depending on model 5
- If combined detergents with a salt component are used salt can usually be omitted up to a water hardness of 21 dh 37 fh 26 clarke 3 mmol l if the water hardness is over 21 dh special salt must be used 5
- If the salt refill indicator is impaired e g when using combined detergents containing salt component it can be switched off 5
- Special salt 5
- Switching off salt refill indicator water softening system 5
- Using detergents with salt component 5
- Using special salt 5
- As soon as the rinse aid refill indicator h is lit on the fascia there is still a rinse aid reserve of 1 2 rinsing processes refill with rinse aid 6
- Combined detergents with rinse aid component may be used up to a water hardness of 21 dh 37 fh 26 clarke 3 mmol l only if the water hardness is over 21 dh rinse aid must be used 6
- Do not change the amount of rinse aid unless streaks select lower setting or water stains select higher setting are left on the utensils 6
- If the rinse aid refill indicator h is impaired e g when using combined detergents containing rinse aid component it can be switched off 6
- Rinse aid 6
- Setting amount of rinse aid 6
- Switching off rinse aid refill indicator 6
- The amount of rinse aid dispensed can be set from to this is the factory setting 6
- The rinse aid is required for stain free utensils and clear glasses use only rinse aid for domestic dishwashers 6
- The rinse aid refill indicator h is now switched off 6
- Aluminium and silver parts have a tendency to discolour and fade during the wash cycle even some types of glass e g crystal glass objects may turn cloudy after many wash cycles 7
- Bottom basket 1b 7
- Causes 7
- Cups and glasses 7
- Glass and utensil damage 7
- Hot utensils are sensitive to shock therefore when the programme ends leave the utensils to cool down in the dishwasher until they can be handled 7
- Loading the dishwasher 7
- Not suitable 7
- Recommendation 7
- To prevent water from dripping off the upper basket onto the utensils in the lower basket it is recommended to empty the appliance from the bottom up 7
- Top basket 1 7
- Unloading the dishwasher 7
- Utensils 7
- Very small utensils should not be washed in the machine as they may fall out of the baskets 7
- Cup support clip 8
- Cutlery basket 8
- Depending on model 8
- Folding spikes 8
- Heavily soiled utensils pans should be placed in the bottom basket the more powerful spray jet provides a better dishwashing result 8
- In the case of tall glasses it is recommended to fold down the cup support clip 8
- Light weight plastic accessories e g cups lids etc can be held securely in the small accessories holder 8
- Other examples such as the best way of loading your dishwasher can be found on our homepage as a free download the corresponding internet address can be found on the back page of these instructions for use 8
- Small accessories holder 8
- The spikes can be folded down to improve arrangement of pans bowls and glasses 8
- To prevent injuries place long pointed implements and knives on the knife shelf 8
- When washing cups the cup support clip can be folded up the additional inclined position reduces the accumulation of water on the underside of the cup 8
- You should always place cutlery unsorted with the points downwards 8
- Adjusting the height of the basket 9
- Appliance height 81 cm 9
- Appliance height 86 cm 9
- Bottom basket 9
- Depending on model 9
- If required the height of the upper utensils basket 1 can be adjusted to provide more space for tall utensils either in the upper or lower basket 9
- Knife shelf 9
- Long knives and other utensils can be arranged horizontally 9
- Select one of the two following procedures according to the design of the top basket for your appliance model 9
- Setting 1 max ø 9
- Setting 2 max ø 9
- Setting 3 max ø 9
- Top basket 9
- Top basket with side levers 9
- Top basket with upper and lower roller pairs 9
- You can remove the knife shelf to wash taller utensils re insert the knife shelf in the correct position 9
- Adding detergent 10
- Detergent 10
- If you have further questions we recommend that you contact the detergent manufacturers helpline 10
- M warning 10
- Read and observe the safety information and instructions for use on the packaging for cleaning and rinsing agents 10
- To ensure a good washing result always follow the instructions on the detergent packaging 10
- You can use tablets as well as powder or liquid detergents for dishwashers but never use washing up liquid the dosage can be individually adjusted with powder or a liquid detergent according to the degree of soiling tablets contain an adequately l 10
- Apart from conventional detergents solo a number of products are offered with additional functions these products contain not only the detergent but also rinse aid and salt replacement substances 3in1 and depending on the combination 4in1 5i 11
- As soon as combined detergents are used the rinse programme is adjusted automatically to ensure the best possible rinsing and drying result 11
- Combination detergent 11
- If the utensils are only lightly soiled slightly less than the indicated amount of detergent is usually adequate 11
- Suitable detergents and care products can be purchased online via our website or via customer service see back page 11
- All types of utensils 12
- Auto 45 65 12
- Clean 40 12
- Clean 45 12
- Clean 50 12
- Clean 70 12
- Cold rinsing intermediate cleaning 12
- Eco 50 12
- Express wash 12
- Extra drying 12
- Final rinse 55 12
- Final rinse 65 12
- Gentle 40 12
- Half load 12
- Information about comparability tests 12
- Intensive 70 12
- Intensive zone 12
- Intermediate rinse 12
- Is optimised according to the soiling with the aid of sensors 12
- Mixed utensils and cutlery 12
- Overview of programmes 12
- Part dried common household food remnants 12
- Possible additional options 12
- Pots and pans non sensitive utensils and cutlery 12
- Prerinse 12
- Programme 12
- Programme selection 12
- Programme sequence 12
- Quick 45 12
- Quote the appliance number e nr and the production date fd which you can find on the rating plate 92 on the appliance door 12
- Sensitive utensils cutlery temperature sensitive plastic and glasses 12
- Slightly adhesive fresh food remnants 12
- The conditions for the comparison test are available on request by e mail from dishwasher test appliances com 12
- The max possible number of programmes is illustrated in this overview the corresponding programmes for your appliance can be found on the fascia 12
- Type of soiling 12
- Type of utensils 12
- Very adhesive burned in or dried on food remnants containing starch or protein 12
- You can select a suitable programme according to the type of utensils and degree of soiling 12
- Additional options 13
- Additional options can be set with the buttons h 13
- An increased temperature during the final rinse and an extended drying phase ensure that even plastic parts dry better there is a slight increase in the energy consumption 13
- Depending on model 13
- Extra drying 13
- Half load 13
- Hygiene 13
- If you have only a few items to wash e g glasses cups plates you can switch to half load this will save water energy and time it is recommended to put a little less detergent in the detergent dispenser than for a full load 13
- Perfect for a mixed load you can wash very soiled pots and pans in the lower basket together with normally soiled utensils in the upper basket the spray pressure in the lower basket is intensified the rinsing temperature is increased slightly 13
- The express wash function can reduce the running time by approx 20 to 50 depending on the selected rinse programme the change in the running time is indicated on the digital display to obtain optimum cleaning results at a reduced running 13
- The temperature is increased during the cleaning process this increases the hygiene status this additional option is ideal for cleaning e g chopping boards and baby bottles 13
- Ï intensive zone 13
- Ÿ express wash 13
- Aqua sensor 14
- At the end of the programme please open the door fully and not partially when emptying the dishwasher any escaping water vapour could damage sensitive worktops 14
- Depending on model 14
- End of programme 14
- M warning 14
- Programme data 14
- Remaining running time display 14
- Short time after the end of the programme 14
- Switching off the appliance 14
- Switching on the appliance 14
- The aqua sensor is an optical measuring device light barrier which measures the turbidity of the rinsing water 14
- The aqua sensor is used according to the programme if the aqua sensor is active clean rinsing water can be transferred to the next rinse bath and water consumption can be reduced by 3 6 litres if the turbidity is greater the water is drai 14
- The programme data consumption values can be found in the summary of instructions they refer to normal conditions and the water hardness set value different influencing factors such as e g water temperature or line pressure may result 14
- The programme has ended when the value is indicated on the numerical display 14
- The running time is determined during the programme by the water temperature the number of utensils as well as the degree of soiling and may vary depending on the selected programme 14
- Timer programming 14
- Washing the dishes 14
- When the programme is selected the remaining running time of the programme is indicated on the digital display 14
- You can delay the start of the programme in 1 hour steps up to 24 hours 14
- Changing the programme 15
- Intensive drying 15
- Interrupting the programme 15
- Terminating the programme reset 15
- The final rinse uses a higher temperature which improves the drying result the running time may increase slightly caution if utensils are delicate 15
- The only way a programme can be changed is by cancel programme reset 15
- When the start button p has been pressed the programme cannot be changed 15
- A regular inspection and maintenance of your machine will help to prevent faults this saves time and prevents problems 16
- Clean the appliance with detergents appliance cleaners which are particularly suitable for use with dishwashers 16
- Filters 16
- If you find such deposits 16
- M warning 16
- Maintenance and care 16
- Never use a steam cleaner to clean your dishwasher the manufacturer is not liable for any consequential damage 16
- Never use other chlorinated household detergents health hazard 16
- Overall condition of the machine 16
- Regularly wipe the front of the appliance and fascia with a damp cloth water and a little washing up liquid are adequate do not use sponges with a rough surface or abrasive detergents as these could scratch the surfaces 16
- Special salt and rinse aid 16
- Stainless steel appliances to prevent corrosion avoid using sponge cloths or wash them out thoroughly several times before using for the first time 16
- The filter system consists of a coarse filter a flat fine filter and a microfilter 16
- The filters 1r keep large foreign objects in the rinsing water away from the pump these foreign objects may occasionally block the filters 16
- In this case 17
- Large food remnants in the rinsing water not retained by the filters may block the waste water pump the rinsing water is then not pumped out and covers the filter 17
- Limescale and contaminants in the rinsing water may block nozzles and bearings on the spray arms 1 and 1b 17
- Spray arms 17
- Waste water pump 17
- Changing settings 18
- Don t forget repairs may be carried out by technicians only if a component has to be replaced ensure that only original spare parts are used improper repairs or use of non original spare parts may cause considerable damage and put the user at c 18
- If on the digital display an error code to always disconnect the appliance from the power supply and then turn off the tap 18
- M warning 18
- On the appliance 18
- The majority of faults which could occur in daily operation can be rectified by the user this ensures that the appliance is quickly available for use again the following overview will help you locating the causes and gives helpful advise to elimina 18
- Troubleshooting 18
- When the appliance is switched on 18
- You can rectify certain faults yourself see following fault description for all other faults please contact customer service and state the indicated fault xx 18
- Contact the detergent manufacturer in particular if 19
- During the wash cycle 19
- If phosphate free detergents are used with hard tap water white deposits may be deposited more easily on utensils and the container walls 19
- On the utensils 19
- Customer service 20
- If the advice given does not resolve your problem please contact your customer service contact details can be found on the back cover of this instruction manual or in the enclosed customer service list when calling please quote the appliance num 20
- Rely on the expertise of the manufacturer call us to ensure that the repair will be carried out by fully trained service engineers who are equipped with original spare parts for your appliance 20
- 240 v 50 hz or 60 hz 21
- At least 0 5 mpa 0 bar maximum 1 mpa 10 bar at a higher water pressure connect pressure reducing valve ahead 21
- Cold water hot water max temperature 60 c 21
- Connected load 21
- Delivery 21
- If the appliance is not in a cavity and a side panel is accessible the door hinge area must be covered at the side for reasons of safety risk of injury the covers are available as optional accessories from customer service or specialist outlets 21
- Inlet rate 21
- Install the appliance in the correct sequence 21
- Installation 21
- M warning 21
- Max 60 kg 21
- Minimum 10 litres minute 21
- Safety instructions 21
- Technical specifications 21
- The dishwasher must be connected correctly otherwise it will not function properly the specifications for the inlet and outlet as well as the electrical connected loads must correspond with the required criteria as specified in the following paragr 21
- Voltage 21
- Water pressure 21
- Water temperature 21
- Weight 21
- Your dishwasher has been checked thoroughly in the factory to ensure that it is in working order this may cause small water stains these will disappear after the first wash cycle 21
- Also observe the sequence of worksteps here 22
- Electrical connection 22
- Fresh water connection 22
- Installation 22
- Removing the appliance 22
- The required installation dimensions can be found in the installation instructions level the appliance with the aid of the height adjustable feet ensure that the appliance is situated securely on the floor 22
- Waste water connection 22
- All plastic parts of the appliance are identified with internationally standardised abbreviations e g ps polystyrene therefore plastic waste can be sorted out when the appliance is being disposed of 23
- Both the packaging of new appliances and the old appliances themselves contain valuable raw materials and recyclable materials 23
- Empty the dishwasher and secure loose parts 23
- If the appliance is in a room where there is a risk of frost e g holiday home empty the appliance completely see transportation 23
- Old appliances 23
- Packaging 23
- Please ask your dealer or inquire at your local authority about current means of disposal 23
- Please dispose of the individual parts separated according to type 23
- Please follow the safety instructions under delivery 23
- Please follow the safety instructions under disposal of your appliance 23
- Protection against frost 23
- This appliance is identified according to the european guideline 2002 96 ec on waste electrical and electronic equipment weee the guideline specifies the framework for an eu wide valid return and re use of old appliances 23
- This prevents residual water from running into the machine control and damaging the programme sequence 23
- Transport appliance upright only 23
- Transportation 23
- Waste disposal 23
- 405 177 8906 27
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