Maxi-Cosi Milo Fix Concrete Grey [42/90] Products that are not covered by our warranty can be handled at a reasonable fee

Maxi-Cosi Milo Fix Concrete Grey [42/90] Products that are not covered by our warranty can be handled at a reasonable fee
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manual for a period of 24 months from the date
of the original retail purchase by the first end-user
customer. To request repairs or spare parts under our
warranty for defects in materials and workmanship
you must present your proof of purchase, made
within the 24 months preceding the service request.
Our 24 months warranty does not apply to defects
caused by normal wear and tear, damage caused
by accidents, abusive use, negligence, fire, liquid
contact or other external cause, damage which is
the consequence of failing to comply with the user
manual, damage caused by use with another product,
damage caused by service by anyone who is not
authorized by us, or if the product is stolen or if any
label or identification number has been removed from
the product or has been changed. Examples of normal
wear and tear include wheels and fabric worn down
by regular use and the natural breakdown of colors
and materials due to normal aging of the product.
What to do in case of defects:
Should problems or defects arise, your first point of
contact is the authorized dealer or retailer recognized
by us. Our 24 months warranty is recognized by
them
(1)
. You must present your proof of purchase,
made within the 24 months preceding the service
request. It is easiest if you get your service request
pre-approved by us. If you submit a valid claim
under this warranty, we may request that you return
your product to the authorized dealer or retailer
recognized by us or that you ship the product to us
in accordance with our instructions. We will pay for
shipment and for return freight if all instructions are
followed. Damage and/or defects neither covered by
our warranty nor by the legal rights of the consumer
and/or damage and/or defects with respect to
products that are not covered by our warranty can
be handled at a reasonable fee.
Rights of the consumer:
A consumer has legal rights pursuant to applicable
consumer legislation, which may vary from country to
country. The rights of the consumer under applicable
national legislation are not affected by this warranty.
Lifetime Warranty:
Under the terms and conditions published on our
website www.maxi-cosi.com/lifetimewarranty we
offer a voluntary manufacturer’s Lifetime Warranty to
first users. To claim this Lifetime Warranty you need to
register on our website.
This warranty is provided by Dorel Netherlands. We
are registered in The Netherlands under company
number 17060920. Our trading address is Korendijk
5, 5704 RD Helmond, The Netherlands, and our postal
address is P.O. Box 6071, 5700 ET Helmond, The
Netherlands.
The names and address details of other subsidiaries of
the Dorel group can be found on the last page of this
manual and on our website for the brand concerned.
(1) Products purchased from retailers or dealers that remove
or change labels or identification numbers are considered
unauthorized. Products purchased from unauthorized retailers
are also considered unauthorized. No warranty applies to these
products since the authenticity of these products cannot be
ascertained.
EN

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