Santos 37-2P [11/15] Fault finding

SANTOS: User and maintenance manual

98137 EN 3.1 - 11 2012 11 / 15 www.santos.fr

Spare parts:

IMPORTANT: use of spare parts other than certified original SANTOS parts

is prohibited

This machine requires no specific maintenance. The bearings are lubricated for life.

If any intervention is necessary to replace parts subject to wear, such as the couplings,

blades, jar seals, electrical or other components, please refer to the parts lists (see the

exploded view at the end of this manual).

For all spare part orders (see references in the exploded view at the end of the manual),

state:

 the type

 the appliance serial number and

 the electrical specifications

given under the appliance.

FAULT FINDING

Identifying the cause of appliance stoppage with precision.

If the problem persists, switch off the power supply to the appliance (unplug the cord from the

mains socket) and call in the maintenance service or contact a SANTOS approved dealer.

The machine will not start:

• Check : the mains supply, the condition of the power cord

• To run the motor of the mixer the jar (6) with its lid (7) closed must be placed on the base

(4) and locked using the clamping rod (1).

• Check that there is no food that is too hard or big jamming the blades (10).

The appliance stops following an overload:

• If the motor stalls during operation, reduce the load, allow the appliance to cool down

for several tens of minutes.

• Check that there is no food that is too hard or big jamming the blades (10).

The motor runs but the blades do not rotate:

• Check the condition of the coupling system. If required, change the 2 parts at the

same time.

(see "maintenance” section)