Creative Audigy LS [54/71] Troubleshooting

Troubleshooting

This section provides solutions to problems you may

encounter during installation or normal use.

Содержание

Creative sound blaster audigy creative audio software 1
How to use this manual 1
Contents 2
Appendixes 4
Introduction 7
High definition digital audio entertainment 8
Introduction 8
What is eax advanced hd 9
Package contents 10
Sb1394 applications games and dvd viewing 10
Sound blaster audigy card 10
System requirements 10
Getting more information 11
More help 11
Technical support 11
Document conventions 12
Installing hardware 13
Before you begin installation be sure that you have these 14
In addition you will also need an available pci slot and another adjacent available slot on your computer 14
Installing hardware 14
Installing hardware 1 1 14
What you need 14
Figure 1 1 connectors and ports on the sound blaster audigy sb1394 card 15
Installing hardware 1 2 15
Refer to the user guide hardware information for connector pin assignments 15
Your sound blaster audigy sb1394 card 15
Your sound blaster audigy sb1394 card has these connectors that allow you to attach other devices 15
Figure 1 2 connectors and ports on the sound blaster audigy non sb1394 card 16
Installing hardware 1 3 16
Your sound blaster audigy non sb1394 card 16
Your sound blaster audigy non sb1394 card has these connectors that allow you to attach other devices 16
Your joystick midi bracket for sound blaster audigy sb1394 17
Your joystick midi bracket has this connector that can be attached to other devices 17
Figure 1 4 removing metal bracket 18
Installation steps 18
Installing hardware 1 5 18
Remove any existing audio card or disable the onboard audio chipset for more information see problems with multiple audio devices on page b 7 18
Step 1 prepare your computer 18
Turn off the main power supply and disconnect your computer s power cord systems using an atx power supply unit with soft power off may still be powering the pci slot this can damage your audio card when it is inserted into the slot 18
Turn off your computer and all peripheral devices 2 touch a metal plate on your computer to ground yourself and to discharge any static electricity and then unplug the power cord from the wall outlet 3 remove the computer cover 4 remove the appropriate number of metal brackets from unused pci slots as shown in figure 1 4 put the screws aside for use later 18
Align the sound blaster audigy card with the pci slot and press the card gently but firmly into the slot as shown in figure 1 5 19
Do not force the audio card into the slot make sure that the gold finger pci connector on the sound blaster audigy card is aligned with the pci bus connector on the motherboard before you insert the card into the pci expansion slot if it does not fit properly gently remove it and try agai 19
Figure 1 5 securing the audio card to the expansion slot 19
Installing hardware 1 6 19
Secure the card with the screw you had placed aside earlier 3 for sound blaster audigy sb1394 card users secure the joystick midi bracket to the slot next to the sound blaster audigy sb1394 card with the second screw connect the joystick midi cable to the joystick midi connector on the sound blaster audigy sb1394 card as shown in figure 1 5 19
Step 2 install the sound blaster audigy card 19
Connect the analog cd audio cable from the analog audio connector on your cd rom dvd rom drive to the cd_in connector on the sound blaster audigy card as shown in figure 1 6 20
Connect the digital cd audio cable from the digital audio connector on your cd rom dvd rom drive to the cd_spdif connector on the sound blaster audigy card as shown in figure 1 6 20
For analog cd audio output 20
For digital cd audio output 20
Step 3 connect to audio cable optional step for analog or digital cd audio cable connection 20
Step 4 connect to power supply 21
Connecting related peripherals 22
Figure 1 7 connecting other devices to the sound blaster audigy sb1394 card 22
Installing hardware 1 9 22
Sound blaster audigy will give you endless hours of listening pleasure figure 1 7 shows you how to connect related peripherals to your sound blaster audigy sb1394 and figure 1 8 shows you how to connect related peripherals to your sound blaster audigy non sb1394 to optimize your enjoyment 22
Figure 1 8 connecting other devices to the sound blaster audigy non sb1394 card 23
Installing hardware 1 10 23
Connecting speaker systems 24
Figure 1 9 connecting sound blaster audigy sb1394 card to speaker systems 24
For instructions on how to switch between digital and analog modes refer to the topic digital output only of the creative surround mixer online help 24
If you are playing games in windows 98 se ms dos mode pure dos mode you must make sure the cd audio connector on the sound blaster audigy card and the analog audio connector on the cd rom or dvd rom drive are connected in addition if you get distorted sound do not connect the cd spdif connector on the sound blaster audigy card to the digital audio connector on the cd rom or dvd rom drive 24
If you have a 5 channel speaker system you can upmix your stereo sources such as cd audio mp3 wma midi and wave to 5 channels by using the creative multi speaker surround cmss technology to upmix you need to enable the cmss feature in playcenter player view refer to the playcenter online help 24
Installing hardware 1 11 24
Figure 1 10 connecting sound blaster audigy non sb1394 card to speaker systems 25
If you are connecting sound blaster audigy to cambridge soundworks dtt2500 or cambridge soundworks playworks 2500 speaker systems via the miniplug to din cable connection you may achieve 5 channels by selecting the music or movie mode on your decoder 25
Installing hardware 1 12 25
Connecting external consumer devices 26
Figure 1 11 connecting external consumer devices to the sound blaster audigy sb1394 card 26
Installing hardware 1 13 26
Figure 1 12 connecting external consumer devices to the sound blaster audigy non sb1394 card 27
Installing hardware 1 14 27
Figure 1 13 recommended speaker positions 28
If you are using four speakers place them so that they form the corners of a square with you exactly in the center as in figure 1 13 and that they are angled toward you make sure that the computer monitor is not blocking the path of your front speakers you may want to adjust the relative positions of the speakers until you get the audio experience you like best if you have a subwoofer place the unit in a corner of the room for the best bass experience 28
Installing hardware 1 15 28
Positioning your speakers 28
Installing software 29
Installing drivers and applications 30
Installing software 30
Prior to using your sound blaster audigy you will need to install device drivers and supporting applications to install these drivers and the bundled applications use the following instructions the instructions are applicable to all supported windows operating systems 1 after you have installed the sound blaster audigy card and joystick midi bracket turn on your computer windows automatically detects the audio card and device drivers 2 when prompted for the audio drivers click the cancel button 3 insert the sound blaster audigy installation cd into your cd rom drive the disc supports windows autoplay mode and starts running automatically if not you need to enable your cd rom drive s auto insert notification feature for more details see problems installing software on page b 1 4 follow the onscreen instructions to complete the installation 5 when prompted restart your system 30
Uninstalling applications 30
You may at times need to uninstall and then reinstall the applications to correct problems change configurations or make version upgrades the following instructions tell you how to uninstall the applications in all windows operating systems 30
Reinstalling applications 31
Updating windows 2000 service pack 2 32
Sound blaster audigy applications 33
Creative sound blaster audigy applications 34
Sound blaster audigy applications 34
Creative sound blaster audigy experience 35
Creative sound blaster audigy online quick start 35
Creative taskbar 35
Creative diagnostics 36
Creative surround mixer 36
Eax advanced hd gold mine experience 36
Creative audiohq 37
Device controls 37
Soundfont control 37
Creative keyboard 38
Creative wavestudio 38
Eax control 38
Midi input 38
Creative minidisc center 39
Creative playcenter 39
Creative recorder 39
Creative restore defaults 40
Creative restore defaults allows you to restore all your audio settings to the default settings 40
Using applications 41
Multimedia playback 42
Using applications 42
Watching dvds 42
Creating non general midi compliant files 43
Digital entertainment 43
Playing back wave and cd audio files 43
Playing midi files 43
Playing mp3 or wma files 43
Watching surround movies 43
Advanced content creation 44
Applying voice effects 44
Capturing and editing videos 44
Compiling personal albums 44
Content creation 44
Recording multi tracks with asio 44
Recording sound and effects 44
Creating and playing back soundfonts 45
Creating multiple effects 45
Creating music 45
Recording and editing musical instruments 45
Recording and transcribing music 45
Recording digital audio 45
Downloading and playing mp3 songs 46
Encoding cd songs to mp3 format 46
Enjoying eax advanced hd support 46
Gaming reference 46
Internet entertainment 46
Playing mp3 songs with eax advanced hd 46
General specifications 48
Audigy processor 49
Features 49
General specifications 49
High quality audio path 49
Pci bus mastering 49
Dolby digital ac 3 decoding 50
Flexible mixer control 50
Professional digital audio processing 50
Audio inputs 51
Audio outputs 51
Compatibility for sound blaster audigy sb139 51
Connectivity 51
Creative multi speaker surroun 51
Sound blaster audigy sb1394 card 51
Audio inputs 52
Interfaces 52
Sb1394 interfaces 52
Sound blaster audigy non sb1394 card 52
Audio outputs 53
Interfaces 53
Troubleshooting 54
Problems installing software 55
Troubleshooting 55
Problems with sound 56
For windows 98 se 58
For windows me 58
For windows 2000 and windows xp 59
Insufficient soundfont cache 60
Problems with joystick 60
Problems with multiple audio devices 61
Problems with sound blaster live series or sound blaster pci512 card 62
Resolving i o conflicts 63
Problems in windows nt 4 64
Problems with dv driver for windows 98 se 2000 me 65
Problems with software dvd player 65
After you install the audigy card on a via chipset motherboard you may have the slight chance of seeing one of the following 66
Click the finish button 5 turn off and then turn on your dv camcorder 66
Creative recommends that you first contact your computer vendor or motherboard manufacturer for the latest solution 66
Problems with file transfers on some via chipset motherboards 66
Refer to your computer or motherboard manual or in windows 66
These problems appear in a small number of computers which contain the via vt82c686b controller chipset on their motherboards 66
Problems in windows xp 68

Creative Audigy LS [54/71] Troubleshooting

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