Philips HD3033/00 [37/39] Problems and solutions

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9 Problems and solutions If you experience problems when using the multifunctional multicooker please check the following before you contact your local Philips Customer Care Centeplf you cannot solve the problem please contact our designated special maintenance department of the inner pot The steam valve is not correctly attached There is oil in the food The rice has not been stirred after it has finished cooking A The Keep Warm function has been in operation for more than 5 hours or the amount of food is too small for the function JL The spoon is in the food while the Keep Warm 1 function is on Cold food on Keep Warm function A The lid is not attached or the inner pot has not been washed clean A 1 he plug is disconnected or the product has been turned ofi during the cooking process J V V J V J J V V V V V V V V V J V V V There is a sharp crackling sound during operation coming from water droplets on the outside of the bottom of the pot A Foreign matter is stuck to the sensor or the outside M V J V J V V J V J V V There are noises during operation The bottom of the inner pot is uneven V V The plug is not properly inserted V The switch does not respond J D Dryness V The rice is not clean i Discoloration 1 o o o FT Rice Soup spills out Uncooked The amount of rice or water added is not correct Too hard Check the items Rice on Keep Warm function Pice This happens under the following conditions V Id Check for these common faults 2 Do not attempt to disassemble or repair by yourself so as to avoid any danger lf the problem cannot be resolved please contact our designated special maintenance department 37