D-Link DI-614+ [33/74] Troubleshooting

6. Troubleshooting

This chapter provides solutions to problems that can occur during the

installation and operation of the DI-614+ Wireless Access Point. We cover

various aspects of the network setup, including the network adapters.

Please read the following if you are having problems.

(Note: It is recommended that you use an Ethernet connection to

configure the DI-614+ Access Point.)

1. The computer used to configure the DI-614+ cannot access the

Configuration menu.

• Check that the Ethernet LED on the DI-614+ is ON. If the

LED is not ON, check that the cable for the Ethernet

connection is securely inserted.

• Check that the Ethernet Adapter is working properly. Please

see item 6 (Check that the drivers for the network

adapters are installed properly) in this Troubleshooting

section to check that the drivers are loaded properly.

• Check that the IP Address is in the same range and subnet

as the DI-614+. Please see Checking the IP Address in

Windows XP in the Networking Basics section of this

manual.

Note: The IP Address of the DI-614+ is 192.168.0.1. All the computers on the

network must have a unique IP Address in the same range, e.g., 192.168.0.x.

and a Subnet Mask of 255.255.255.0. Any computers that have identical IP

Addresses will not be visible on the network.

• Do a Ping test to make sure that the DI-614+ is responding.

Go to Start>Run>Type Command>Type ping 192.168.0.1.

A successful ping will show four replies.