Tp-Link TX-6610 V2 [2/2] Connect to the internet
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Tp-Link TX-6610 V2 [2/2] Connect to the internet

Tp-Link TX-6610 V2 [2/2] Connect to the internet

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Connect to the Internet Here we use the procedures in Windows 7 as an example Click Connect Enter the User name and Password given by your ISP and type a Connection name to identify your connection and then click Connect Record this information here User name _______________________________________ Password ________________________________________ Click Close to finish the setup To connect to the Internet next time click the icon at the bottom of your screen in your system tray and then click the connection you just created The User name and Password displayed here are given by your ISP which you have entered in previous step For the advanced configurations please refer to the User Guide on the Resource CD provided or log on to www tp link com select your region search for the product the User Guide can be found under the Download tab on the product page Troubleshooting T1 How can I restore my ONT s configuration to its factory default settings Once the ONT is reset the current settings will be lost and you will need to reconfigure it We strongly suggest you back up the current settings before resetting the ONT With the ONT powered on use a pin to press and hold the RESET button on the rear panel for 5 seconds before releasing it T2 What can I do if I forget my ONT s password Reset the ONT first and then use the default user name and password admin admin T3 How can I assign an IP address to my computer For MAC OS X Technical Support 3 Select Internet Protocol TCP IPv4 and then click Properties 4 Select Use the following IP address and then enter 192 168 1 x into the IP address field 255 255 255 0 into the Subnet mask filed Then click OK For Windows 8 2 Move your mouse to the lower right corner and you will see the Search icon in the Popups Go to Apps type Control Panel in the search box and press Enter 3 Go to Control Panel View network status and tasks Change adapter 4 Right click Ethernet select Properties Then double click Internet Protocol 5 Select Use the following IP address and then enter 192 168 1 x into the IP address field 255 255 255 0 into the Subnet mask filed Then click OK settings Version 4 TCP IPv4 T4 What can I do if I cannot access the Internet Click the Apple icon on the upper left corner of the screen 2 3 4 5 Go to System Preferences Network Select Airport on the left menu bar and then click Advanced for wireless configuration or select Ethernet for wired configuration In the Configure IPv4 box under TCP IP select Manually and then enter 192 168 1 x into the IP Address field 255 255 255 0 into the Subnet mask filed Check to see if all the connectors are connected well including the Fiber line Ethernet cables and power adapter based on the LEDs described previously 2 described previously and if the Authentication status is Registered in System Status page If not please enter the GPON SN or GPON Password described in step 2 again and wait for approximately 2 minutes or try to Click Apply to save the settings unplug the fiber and then connect it again If the problem still exists please For Windows 7 consult your ISP to make sure if you have entered the correct GPON SN or GPON Password Click Start Control Panel Network and Internet View network status Change adapter settings 2 3 4 Right click Local Area Connection and then click Properties Select Internet Protocol Version 4 TCP IPv4 and then click Properties Select Use the following IP address and then enter 192 168 1 x into the IP address field 255 255 255 0 into the Subnet mask filed Then click OK For Windows XP 1 Click Start Control Panel Network and Internet Connections Network Connections 2 Right click Local Area Connection and then click Properties Check to see if the ONT is registered correctly based on the GPON LED 3 Check to see if the dialing software used in step 3 installed correctly and 4 If you still cannot access the Internet please restore your ONT to its factory default settings and reconfigure it by following the instructions in this QIG 5 Please feel free to contact our Technical Support if the problem still exists make sure the account username and password are correct For more details about Troubleshooting and Technical Support contact information please log on to our Technical Support website http www tp link com en support For more troubleshooting help go to http www tp link com en support faq To download the latest Firmware Driver Utility and User Guide go to http www tp link com en support download For all other technical support please contact us by using the following details Global Australia New Zealand Tel 86 755 26504400 Tel NZ 0800 87 5465 Toll Free Fee Depending on rate of different AU 1300 87 5465 Depending on 1300 policy carriers IDD E mail support au tp link com Australia E mail support tp link com support nz tp link com New Zealand Service time 24hrs 7 days a week Service time 24hrs 7 days a week USA Canada Singapore Toll Free 1 866 225 8139 Tel 65 6284 0493 E mail support usa tp link com USA Fee Depending on rate of different carriers support ca tp link com Canada E mail support sg tp link com Service time 24hrs 7days a week Service time 24hrs 7 days a week UK Ukraine Tel 44 0 845147 0017 Fee Landline 1 p 10 5p min depending Tel 0800 505 508 on the time of day Mobile 15p 40p min Fee Free for Landline Mobile Depending on depending on your mobile network rate of different carriers E mail support uk tp link com E mail support ua tp link com Service time 24hrs 7days a week Service time Monday to Friday 10 00 to 22 00 Turkey Malaysia Tel 0850 7244 488 Turkish Service Toll Free 1300 88 875 465 Fee Depending on rate of different carriers E mail support my tp link com E mail support tr tp link com Service time 24hrs 7days a week Service time 09 00 to 21 00 7days a week Poland Brazil Tel 48 0 801 080 618 Toll Free 0800 608 9799 Portuguese Service E mail suporte br tp link com 48 223 606 363 if calls from mobile phone Service time Monday to Friday 09 00 to 20 00 Fee Depending on rate of different carriers Saturday 09 00 to 15 00 E mail support pl tp link com Italy Service time Monday to Friday 09 00 to 17 00 GMT 1 or GMT 2 DST Tel 39 023 051 9020 Fee Depending on rate of different carriers Switzerland E mail support it tp link com Tel 41 0 848 800 998 German Service Service time Monday to Friday 09 00 to Fee 4 8 Rp min depending on rate of different 13 00 14 00 to 18 00 time Indonesia E mail support ch tp link com Tel 62 021 63861936 Service time Monday to Friday 09 00 to 12 30 Fee Depending on rate of different carriers and 13 30 to 18 00 GMT 1 or GMT 2 DST E mail support id tp link com France Service time Sunday to Friday 09 00 to 2 00 Tel 0820 800 860 French service 13 00 to 18 00 Except public holidays Fee 0 118 EUR min from France Germany Austria Email support fr tp link com Tel 49 1805 875 465 German Service Service time Monday to Friday 09 00 to 18 00 49 1805 TPLINK Except French Bank holidays 43 820 820 360 Russian Federation Fee Landline from Germany 0 14EUR min Landline from Austria 0 20EUR min Tel 8 499 754 5560 Moscow NO E mail support de tp link com 8 800 250 5560 Toll free within RF Service Time Monday to Friday 09 00 to E mail support ru tp link com 12 30 and 13 30 to 18 00 GMT 1 or GMT 2 Service time From 09 00 to 21 00 Moscow time DST in Germany Except weekends and holidays in RF Except bank holidays in Hesse TP LINK TECHNOLOGIES CO LTD www tp link com

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